Koons Tysons Toyota

The Koons Tysons Toyota dealership MUST be one of the best in the area. I have received nothing short of EXCEPTIONAL customer service for the past decade. I own a 2003 Toyota Corolla and I always take best in the area. I have received nothing short of EXCEPTIONAL customer service for the past decade. I own a 2003 Toyota Corolla and I always take my car for service to this dealership. Aria provides the best customer service. A relationship has been established and its nice to take your car in for service and the folks that work there greet you by name and know you as a repeat customer. They are extremely friendly and helpful. I had to take my car in for regular maintenance last month (oil change, routine check up) and the mechanic made some recommendations. I needed brakes and some new filters. Aria explained the recommendations to me (as always) and let me know what I needed, to ensure I had safe and reliable transportation. I was able to catch a shuttle to my place of employment while my car was being serviced. The repairs were done in a timely manner and I was on the road again before the end of my business day. I contacted the dealership about getting a ride to pick up my car when it was ready and it was not a problem. I feel like on any given day, I am the only customer there, based on how attentive Aria is to my needs. The customer service even extended to washing my car for me! Great customer service at this dealership!!! Aria is always flexible in accomodating my schedule for service. On a scale on 1 - 10, I would rate Aria a 15!! His customer service is extraordinary. I would highly recommend this dealership to others (and I have done so). Thank you for allowing me to share. More

I realized that my 3-year lease was about up. I knew what car I wanted next and called the dealership from a long drive on a Friday, and learned about their selection, availability etc. As we agreed, they di car I wanted next and called the dealership from a long drive on a Friday, and learned about their selection, availability etc. As we agreed, they did some additional checking and called me back a few minutes later with information on price and a car they could get from another dealership that fit my preferred selection. I ended up agreeing to lease a new car while on that long drive to a weekend business meeting and, after the weekend, went to the dealership to get it on Monday evening. The car was there and ready, the paperwork was pre-prepared and ready for signing, informative and helpful staff sat in the car with me to show me new features, and every aspect of that one and only visit to acquire the car went quickly and pleasantly, including the return of the prior leased car. All in all, the dealership was as helpful, responsive, convenient, and professional as could be. More

This was the fourth dealership we had visited to replace my still-functional but aging 1997 Subaru Outback AWD wagon. I needed AWD to get up our hill in winter. I had actually come down to a Honda CR-V o my still-functional but aging 1997 Subaru Outback AWD wagon. I needed AWD to get up our hill in winter. I had actually come down to a Honda CR-V or a Toyota RAV4 during a visit to CarMax (Dulles). Had I taken better notes, I could have made up my mind then. While the saleman spent about 3 hours with us, it was mostly outside. Inside the showroom, we sat in about 3 different cubicles talking about vehicles and finance. CarMax seemed hectic and my wife and I do not like to settle deals in a hectic atmosphere. We went to Koons Tysons Toyota partly because my wife bought and maintains her Highlander there. Koons won our business because they READ our email carefully as to what we were looking for (used AWD <30K mi <$20K, white or light color) and had suitable cars ready to show us. They also mirrored back what they understood during our discussions to confirm we stayed on the same page. Communication was excellent, *****. I picked the Honda because of driving feel. I've been happy as I learn more from the manual. More

I just purchased two vehicles from Koons and am very happy with the sales experience. My salesman, Clyde, is a long time employee of this dealership and was no pressure the whole way. I actually had a happy with the sales experience. My salesman, Clyde, is a long time employee of this dealership and was no pressure the whole way. I actually had a deal lined up on a Sunday with Springfield Toyota and because I was unwilling to miss my daughters soccer game and wait for their processing person I got attitude from the sales manager. I had called Koons randomly the day before to ask about the pricing premium on the Prius and Clyde was a great help. So when Springfield let me down I called and he lined everything up over the phone. It was 2:30PM on a Sunday and I signed for the car around 6:00PM, after the game! The whole deal took about thirty minutes which was perfect. Just bought another vehicle which he delivered to my office this morning and had another great experience. Definitely ask for Clyde! More

Highly recommended to purchase your next vehicle from Koons Tyson Toyota.I have purchased 2011 Camry, the dealership/sales /financial staff made the purchase simple, straightforward and uncomplicated. I Koons Tyson Toyota.I have purchased 2011 Camry, the dealership/sales /financial staff made the purchase simple, straightforward and uncomplicated. I told to Moogy what i wanted and he found the vehicle at a price i was satisfied with.He worked with me to make sure things were expedited. Thank you very much Koons Tyson Toyota. More

Recently had my car serviced by Koons Tysons Toyota Scion with a wonderful experience. They were able to perform a safety inspection and emmissions in very little time. Their friendly staff was great help a with a wonderful experience. They were able to perform a safety inspection and emmissions in very little time. Their friendly staff was great help and even washed my car for me! Would highly recommend this dealership to anyone. More

Was a great experience and I'd definitely buy from them again. Saved over a thousand dollars from what my Highlander would have cost from a local dealer (and I bought three previous cars from my local dea again. Saved over a thousand dollars from what my Highlander would have cost from a local dealer (and I bought three previous cars from my local dealer; go figure). Seneca worked with me, was patient and helpful, and made it a pleasure doing business. He also volunteered to drive my car over 90 miles to drop it off to me if the car wasn't received by the date promised (I got it as promised). Just a great experience and I've been buying new cars for about 20 years. By the way, the Highlander is beautiful and the wife loves it. I couldn't be happier thus far. More

Purchased first car for daughter; we shopped 5 Toyota dealerships and hands down Koon's won - outstanding service by the sales and finance team. They truly earned the business - and our repeat business n dealerships and hands down Koon's won - outstanding service by the sales and finance team. They truly earned the business - and our repeat business no questions asked. Sales team discussed the car and options in a professional manner - none of the usual sales push. They encouraged us to shop the deal, which we did, and they clearly had the best offer. Sales manager worked with us for the best deal for our daughter, not a push for the best deal for the dealership. Finance manager was outstanding as well, the paperwork process was a breeze. The entire sales process was completed timely, professionally, and in a courteous manner far above any other dealerships we visited. Shop your deal and Koon's will win your business! More

This was by far the most pleasant experience I've ever had with a new car/truck purchase. Don Evans was friendly, no pressure and possessed an excellent understanding of the product. Other dealers that I had with a new car/truck purchase. Don Evans was friendly, no pressure and possessed an excellent understanding of the product. Other dealers that I had contact with would not come near the price I received in working with Don and the folks at Koon Tyson Toyota. I highly recommend Don if anyone is interested in a new or used car/truck purchase. More

Overall Experience was great and satisfied.It took whole day from my side to decide which car to buy.But at the end of the day I think I got the greatest deal and very kind help from Alex H ( Finance Manage day from my side to decide which car to buy.But at the end of the day I think I got the greatest deal and very kind help from Alex H ( Finance Manager ) and Sam Shahzad Jawaid (Sales ).I was not firm on making decision but the team helped me to get along. The best thing i like is my wife was driving back from work to dealership and she was pregnant needs a ride to dealership.Sam arranged a shuttle to pick up ,(just for single person) from the location of work to the dealer. More