Koons Tysons Toyota

Went to buy new car for my sister who recently graduated, luckily ran into Manuel who was very helpful in choosing the car and ensuring we got what we wanted in terms of the price and the car. He has been g luckily ran into Manuel who was very helpful in choosing the car and ensuring we got what we wanted in terms of the price and the car. He has been great, called few times to check on how the new car is and if anything else that is needed from him. Overall great service by Manuel would recommend him as your salesman for any new or old cars that you are planning in the future. More

First impressions were of a large and complex operation where the customer could get lost or forgotten. This impression was quickly replaced with impression of many people working together with a common g where the customer could get lost or forgotten. This impression was quickly replaced with impression of many people working together with a common goal. We went to this dealer without any prior knowledge of their culture. Our experience with Koons Toyota- Tysons ended up being the best car buying experience we have ever had. We met Seneca Harris (sales) and immediately became comfortable with him due to shared interests and background. We told him we what we wanted- a Sienna with all of the comfort features except the entertainment system. We no longer have kids plying the "what's going on there" reaches of the van. Instead we carry dogs in kennels, and they don't watch many DVDs or play video games. Seneca gave us the full brochure so we could compare features model by model. We quickly settled on an XLE. Over the next several days we selected, rejected and were offered several choices because they didn't have exactly what we wanted on the lot. By Saturday they had found the color and model we wanted at another dealer's in Virginia, but it had an entertainment system already installed! The finance manager (sorry, I don't have his name) discussed all of the money issues with us in a professional and conversational manner. In the end we got what we wanted on the trade-ins (2), got a better deal on the financing from Toyota than the credit union offered, and found the price was reasonable, but not low. Partly because we had two trade-ins, the paperwork was complex and voluminous. All paperwork options were explained clearly and professionally by Alex Eslamipour and approved by the finance manager and Joshua Jones, Manager. If the follow-up on the paperwork, service, and warranties are handled as well as the sale, I will be very pleased with this dealer. -TATE, Washington, DC. More

I had planned on buying a used car not new to replace my accident loss but figured I check into to new vehicle just for comparison. Don Evans contacted me promptly after a web inquiry on a new Tacoma and accident loss but figured I check into to new vehicle just for comparison. Don Evans contacted me promptly after a web inquiry on a new Tacoma and had really done his homework and had all the info I needed quickly (I was driving a rental car on my dime). Figured I'd at least take a test drive and sit down to discuss price, options and positives of Toyotas. He was up front and honest about final price and no pressure about buying new vs. used. I decided on a new truck which was at their other dealership in Easton, MD so he got the ball rolling, delivered it on-time and the final purchase visit was quick easy and I got on my way with the new truck a few days later. Best eperience I've ever had buying a new vehicle and I've bought several the past few years. I'd recommend others to see Koons before the others around town which were much less forth coming with info unless I came in person first. More

As a recent college graduate, I was very excited to purchase my own car for the first time. Going into the process, I was nervous because I was unexperienced with the process. Luckily, the combination purchase my own car for the first time. Going into the process, I was nervous because I was unexperienced with the process. Luckily, the combination of my parents' assistance and the wonderful staff at Koon's made the process positive and pleasant. Manuel was very informative when showing me the car and its features, however at no point did I feel like he was pressuring me or try to force me into a premature decision or deal. Manuel and Josh worked with me to get the best deal possible, far surpassing anything other dealerships could offer. The paperwork and purchasing process were well explained and I was able to complete them easily. Since my purchase, Manuel has followed up with me multiple times to make sure everything with the car is functioning smoothly and that I was pleased with my purchase. As my sales consultant, he was very thorough and engaged throughout the process, from demonstrating how the emergency trunk release works to give me a tour of the Car Care Center. I love my new Corolla and would definitely suggest Koon's Tysons to anyone! More

To start with, I conducted an exhaustive search (via internet/email) of 20+ car buyer service dealers from Baltimore to Richmond for an "in-stock" Silver/Ash Toyota V6 FWD Highlander Limited w/Navigatio internet/email) of 20+ car buyer service dealers from Baltimore to Richmond for an "in-stock" Silver/Ash Toyota V6 FWD Highlander Limited w/Navigation, at the "best and lowest price." After spending more than a week dealing with car buyer service dealers, and getting great prices, my wife and I decided to check local Toyota dealerships (including Koons Toyota Tysons Corner, VA) before heading to Richmond, VA (100 miles from home) to pick-up the Toyota (almost) that we wanted. Within minutes of starting to look over the many Highlander models lined-up in the large Koons Toyota front lot, the absolute greatest "Car Salesman" I've ever encounted (Phillip Clayman) approached us and immediately gained our trust with his positive, kind, and respectful attitude and demeaner. He quickly opened up numerous models for our inspection to compare, and provided a chance to conduct a test drive. Upon sitting down with Phillip in the showroom, he engaged me about the specific model we were looking for and quickly located that exact model "in available stock." Next, we turned to price, and to my overwhelming surprise (after consulting his manager (Andrew)) Phillip agreed to "meet" our "lowest car buyer service price." Done deal -- then, after agreeing to add the Platinum Extended Service Warranty for 8 Years/100,000 miles (because of all the computers and electronics in the Highlander Limited), via another great and respectful Koons representative (Alex Eslamipour), we drove the Silver/Ash Toyota V6 FWD Highlander Limited w/Navigation+ home the same day. In the past, our car buying experiences were always the worlds worst. But, this time around, Phillip, Andrew, Alex, and Tony at Koons Toyota Tysons Corner happily proved me wrong. Thanks for a great experience! Ron & Georgie More

Everything was ok until I reviewed the paper works. Detailed explanation of figures should be reflected in "black and white" so as NOT TO CONFUSED THE BUYERS. Also, how come an ITEM that was describ Detailed explanation of figures should be reflected in "black and white" so as NOT TO CONFUSED THE BUYERS. Also, how come an ITEM that was described on the Buyers Order as should have came with the delivery was not included in my purchase. I asked about it and was told that it just appear in paper but does NOT come with the purchase. HOW COME???? More

Koons provided shuttles to west falls church metro station and surrounding areas Price of car was reasonable and competitive. Repair service was fast. Joe was very responsible. He called me immediat station and surrounding areas Price of car was reasonable and competitive. Repair service was fast. Joe was very responsible. He called me immediately after the service was done. AJ was very patient, friendly and helpful. I received immediate response every time I contacted him. More

Great salesman who knew more about trucks than anyone I have ever met. Extremely helpful, friendly, and no pressure. This was an extremely easy and pleasant car-buying experience. I would definitely recomm have ever met. Extremely helpful, friendly, and no pressure. This was an extremely easy and pleasant car-buying experience. I would definitely recommend this dealer, and this salesman especially. More

Great car buying experience. Seneca Harris was very knowledgable and personable sales representative. This is the third Toyota that I have bought from Koons Tysons Toyota. I keep coming back due to the knowledgable and personable sales representative. This is the third Toyota that I have bought from Koons Tysons Toyota. I keep coming back due to their excellent service. And the excellent service received from their Service department, especially Joe Gonzalez. More

Very rarely do you find a car consultant who's only interest is not to just sell you a car. Barrod Jones was knowlegeable in the his peoduct and empathetic to my situation. During my process I came int interest is not to just sell you a car. Barrod Jones was knowlegeable in the his peoduct and empathetic to my situation. During my process I came into the office twice the first was to fill out my paperwork and the second was to pick up my car. I talked to Barrod daily, even on his day off. What I love about Barrod most was he said I will take care of everything and he did. THANKS AGAIN!!!!! More