Koons Tysons Toyota

they were punctual picking up the car and bringing it back. It works well now back. It works well now More

I've bought 3 Priuses at Koons over the last 15 or so years. Loved them all, but especially love the great service department. years. Loved them all, but especially love the great service department. More

Matt was very corteous and helpful as always. He even indicated an interest in purchasing my vehicle. Not ready for that yet, but he's forward thinking for Toyota! He even indicated an interest in purchasing my vehicle. Not ready for that yet, but he's forward thinking for Toyota! More

First time buying a new car ever, had a great experience thank you Jeffrey and Salem for your service and thank you Abdo thank you Jeffrey and Salem for your service and thank you Abdo More

All the staff was very fridenly, explained all the functions, and options for my Sienna. functions, and options for my Sienna. More

Thank you Jeffrey for the help on the 2024 Toyota Venza XLE and thank you Ali B for all the hard work in financing XLE and thank you Ali B for all the hard work in financing More

Tha service adviser David Turcios was amazing. Very professional and efficient. The timing of work that he said was accurate, and he recommended me to go to the mall and use the shuttle while I wa Very professional and efficient. The timing of work that he said was accurate, and he recommended me to go to the mall and use the shuttle while I wait. Wonderful idea. Good costumer service, I always go to Koons and he is the service adviser for my car. Recommended 100% More

The customer service person is very polite and professional. The facility is very clean and very organized. professional. The facility is very clean and very organized. More

James Kim , He saw that the sensor was inspected that the sensor and the tire was repaired. the hybrid auxiliary battery was replaced. checked for winter for adjust fluids/tire pressures. Mr. Kim let m the sensor and the tire was repaired. the hybrid auxiliary battery was replaced. checked for winter for adjust fluids/tire pressures. Mr. Kim let me know when my oil should come into Koons on February. Oh, and the light that car shows if there is working properly and it was. He has always explained with my car. He is always the person I go to. More

Leo Sanchez was very thorough in having everything related to my two issues checked out. One of my issues turned out to be a non-issue, and the other one was taken care of by the work that was perform related to my two issues checked out. One of my issues turned out to be a non-issue, and the other one was taken care of by the work that was performed. I've been very pleased with the dealership and the ease of getting appointments. More