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Koons Tysons Toyota

Vienna, VA

4.7
1,599 Reviews

8610 Leesburg Pike

Vienna, VA

22182

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Showing 1,599 reviews

March 30, 2025

I had a great experience at this dealership working with Amro Robabah among others to obtain a car that would work for me; I highly recommend checking this place out. More

by A
Recommend Dealer
Yes
Employees Worked With
Amro Robabah
Mar 31, 2025 -

Koons Tysons Toyota responded

We're delighted to hear you had a great experience with Amro and the team at Koons Tysons Toyota! Thank you for recommending us, and we hope you're enjoying your new car.

March 27, 2025

The issue was identified and discussed. The car was repaired in the needed time requested. More

by bunnybook87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Kim
Mar 28, 2025 -

Koons Tysons Toyota responded

Thank you for reviewing Koons Tysons Toyota! It was so kind of you to share your experience.

March 20, 2025

My service advisor Humbert Gonzalez was incredible. He was polite and informative, I never felt pressured to move forward with a service. Mr. Gonzalez made sure I was taken care of while I waited for s More

by MC331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Humbert Gonzalez
Mar 20, 2025 -

Koons Tysons Toyota responded

We're delighted to hear that Humbert provided such a positive experience at Koons Tysons Toyota! Our team always aims to offer informative and pressure-free service. Thank you for the recommendation, and we look forward to assisting you again in the future!

March 20, 2025

Michael was very friendly and helpful he went above and beyond. He was very professional and honest he explained everything with professionalism and made it very easy for us to buy the car , we had a great More

by Carlos orellana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike O'Neil, Daniele Bava, Rami Darwich Ahmad, Amin Darbandi, Mohammed Abdullah, Jamal Khan
Mar 20, 2025 -

Koons Tysons Toyota responded

Carlos, we're delighted to hear that Michael provided such a professional and helpful experience at Koons Tysons Toyota. Thank you for sharing your positive feedback! Enjoy your new car!

March 19, 2025

Overall a good experience but I am still waiting for my second set of keys it's been over 5 weeks and they still say they are on order More

by bslatone1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hussain , Purcell "PJ" johnson
Mar 19, 2025 -

Koons Tysons Toyota responded

Thank you for sharing your feedback with us. We're glad to hear that overall, you had a good experience at Koons Tysons Toyota. We apologize for the delay in receiving your second set of keys and appreciate your patience as we work on getting them to you as soon as possible!

March 17, 2025

Excellent service and I look forward to returning for my next visit and thank you. More

by R6jacobs@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Boehm
Mar 17, 2025 -

Koons Tysons Toyota responded

We love seeing 5-star reviews. Thanks for sharing and choosing Koons Tysons Toyota!

March 17, 2025

Great experience! Staff is wonderful and a pleasure to work with. Very proffesional, knowledgeable and up to the task. With the shear volume of sales handled by this More

by JMH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Lazo
Mar 18, 2025 -

Koons Tysons Toyota responded

Thank you for the glowing review! We're delighted to hear that our team at Koons Tysons Toyota provided a professional and smooth experience. We appreciate your recommendation and look forward to serving you again in the future!

March 16, 2025

As always very profesional and respectful knowledgeable that’s about it sorry that’s it More

by Wsobal
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Hernandez
Mar 17, 2025 -

Koons Tysons Toyota responded

Wsobal - Your feedback is much appreciated! Thank you for supporting Koons Tysons Toyota.

March 06, 2025

James Kim, our service manager is always extremely helpful and professional! He takes care of bus every time we have a service need! More

by jmgahres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Kim
Mar 07, 2025 -

Koons Tysons Toyota responded

Thank you for the kind words! We're delighted to hear that James Kim consistently provides helpful and professional service at Koons Tysons Toyota. We appreciate your support!

March 04, 2025

Mr. Cecil was helpful and transparent throughout the entire process. I was very impressed with his excellent customer service. I thank all the employees involved on this matter More

by Mezgebe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cecil
Mar 04, 2025 -

Koons Tysons Toyota responded

We're delighted to hear that Cecil and the team at Koons Tysons Toyota provided you with excellent customer service! Thank you for recognizing their efforts, and we appreciate your kind words.

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