Back

Koons Tysons Toyota

Vienna, VA

4.7
1,612 Reviews

8610 Leesburg Pike

Vienna, VA

22182

Directions

By Type

Showing 1,612 reviews

May 18, 2025

Pleasant experience with the team there. Very professional and friendly. Communication throughout the process was on top. More

by Milas
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adil Zaman, Tonci Klaric
May 19, 2025 -

Koons Tysons Toyota responded

We're delighted to hear that you had a pleasant experience with our team at Koons Tysons Toyota! Our goal is always to provide professional and friendly service, so it's great to know we hit the mark. Thanks for sharing your feedback!

May 13, 2025

The staff is friendly and the service is thorough and quick. It would be nice if they provided snacks in addition to free coffee in the waiting room. More

by kwonsamyeol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agner Hernandez, Mohsin Kharam, James Kim
May 13, 2025 -

Koons Tysons Toyota responded

We're glad to hear you found our team at Koons Tysons Toyota friendly and efficient! We appreciate your feedback about the waiting room amenities, and we'll certainly take it into consideration. Thanks for sharing your thoughts with us!

May 13, 2025

The salesman was very knowledgeable about all Toyota vehicles. This helped in deciding which vehicle was perfect for me. More

by Anonymous
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rami Darwich Ahmad
May 13, 2025 -

Koons Tysons Toyota responded

We're delighted to hear that our salesman's expertise helped you find the perfect vehicle at Koons Tysons Toyota. Thank you for choosing us, and enjoy your new ride!

May 07, 2025

Several issues with this establishment since I have purchased my vehicle. Shortly after getting the vehicle, there was a leak in the roof with no mention of this issue and wanted to charge me 300 dolla More

by nschifano62494
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mohammed Abdullah
May 07, 2025 -

Koons Tysons Toyota responded

I'm sorry to hear about the challenges you've faced with your vehicle and service appointments. I have been unable to reach you directly as the number we have on file currently states the subscriber is not in service. I believe we might have a previous contact number for you. Would you please give me a call directly so we can coordinate an appointment for your Nissan? I apologize for the extended wait time, but we have to order the filter for your vehicle, and that is what I expect caused the delays. However, I have already placed an order for the filter, so we have it available for you tomorrow if you are available. Please reach out at your earliest convenience so we can address this situation promptly and ensure you receive the oil change without further delay. Thank you, Krystle Uriona - Customer Relations Manager - krystle.uriona@koons.com - 703.790.5920 ext 23191

May 05, 2025

Very responsive and professional. Required a handoff between agents that send smoothly. Was able to close deal quickly once car on order had arrived. We are very happy with our new RA More

by Mike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dwight Beard
May 05, 2025 -

Koons Tysons Toyota responded

Mike, we're delighted to hear that your experience with Koons Tysons Toyota was smooth and efficient. Enjoy your new RAV4!

April 30, 2025

Service writer was very nice And knowledge , will , definitely Become a regular customer , haven’t been there for a while, but love the way that treated me More

by huannguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Boehm, David Turcios
May 01, 2025 -

Koons Tysons Toyota responded

Huannguyen, we're delighted to hear that you had a positive experience with our service team at Koons Tysons Toyota. We look forward to welcoming you back as a regular customer!

April 19, 2025

I always bring my car to Koons Tysons Toyota for service beacuse of one reason; service advisor David Turcios. He is low key, knowledgeable, and very professional. I trust his recommendations for what nee More

by Rocket Scientist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Turcios
Apr 21, 2025 -

Koons Tysons Toyota responded

Thank you for sharing your experience with us! We're delighted to hear that David has consistently provided exceptional service at Koons Tysons Toyota. Your trust and loyalty mean a lot, and we'll be sure to pass along your kind words to him. Safe travels until we see you next time!

April 19, 2025

I went for Annual State Inspection and regular maintenance at Koons Tysons Toyota, the service advisor was very polite and professional. He explained the required jobs needed to be done very well. More

by Syed Kutub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Case
Apr 21, 2025 -

Koons Tysons Toyota responded

Syed, we're delighted to hear about your positive experience with our service team at Koons Tysons Toyota. Thank you for recommending us and trusting us over the years!

April 19, 2025

Daniele da la mejor atención es lo máximo me ayudo muchísimo en mi nueva compra More

by MARLENY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniele Bava
Apr 22, 2025 -

Koons Tysons Toyota responded

Hola Marleny! Nos alegra leer que su experiencia con Daniele en Koons Tysons Toyota fue excelente. Esperamos que disfrute de su nueva compra!

April 16, 2025

I had such a great experience the sales person Mary she was very polite helpful She truly made my experience. Feel smooth with no pressure at all. More

by Maria Deisy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mawutor Adamaley
Apr 17, 2025 -

Koons Tysons Toyota responded

Maria, we're delighted to hear that Mary made your experience smooth and pressure-free at Koons Tysons Toyota. Thank you for sharing your positive feedback!

1
...