Koons Tysons Toyota

James Kim, our service manager is always extremely helpful and professional! He takes care of bus every time we have a service need! helpful and professional! He takes care of bus every time we have a service need! More

Mr. Cecil was helpful and transparent throughout the entire process. I was very impressed with his excellent customer service. I thank all the employees involved on this matter entire process. I was very impressed with his excellent customer service. I thank all the employees involved on this matter More

I recently had a fantastic experience with Michael B. at Koons Tysons Toyota. From the moment we walked in, he was welcoming and helpful, answering all of our questions and ensuring fantastic service. Ov at Koons Tysons Toyota. From the moment we walked in, he was welcoming and helpful, answering all of our questions and ensuring fantastic service. Overall, I highly recommend Michael B. and this dealership to anyone looking for a new car. More

Excellent sales team with service ,very happy with purchase, wish to recommend everyone for satisfaction! purchase, wish to recommend everyone for satisfaction! More

The used car staff professional Mr. Ozcan was true to his word and followed up with me via email, text and phone messages regarding my second FOB that was on back order since I purchas Ozcan was true to his word and followed up with me via email, text and phone messages regarding my second FOB that was on back order since I purchased the 2023 RAV4 in December 2024. I set up a time and picked it up and within 15 minutes I was driving home. More

Thank you Jeffrey for the help again on 3rd Toyota from koons Tyson’s Toyota, very happy with the customer service from Jeffrey and salem koons Tyson’s Toyota, very happy with the customer service from Jeffrey and salem More

How can I be responsible for a windshield cracked that has been attempted to be repaired ? When I fell the inspection and went to Safelite to have it repaired, they it has already been repaired so they c has been attempted to be repaired ? When I fell the inspection and went to Safelite to have it repaired, they it has already been repaired so they can’t do it again, it will need to be replaced. You made me go back and forth to finally have your manager tell me you are not responsible for it and that my 30 days Guarantee has expired. Tha car has already been paid in cash, koons Toyota ripped me off. The service is deceiving. At least I learned a lesson from you, never rush to buy a car and always take a mechanic with me.. Akash was a great Salesman but management is questionable. More

Marlo in sales was wonderful to work with from the test drive through the purchase of my new Toyota. drive through the purchase of my new Toyota. More

I just purchased a 2025 Rav 4 at the above dealership. I was extremely pleased with Chance and is it Allay in Finance. I took the car out for 3 test drives. Chance was informative, easy to speak to. When I was extremely pleased with Chance and is it Allay in Finance. I took the car out for 3 test drives. Chance was informative, easy to speak to. When we picked it up he set up car play and explained what the different symbols buttons etc meant. I left feeling like I could drive the car safely. When discussing the financing and add one, Allay (prob have name wrong) was extremely informative and we did end up buying the extra coverage for the electrical parts etc. In all, it was a pleasant experience. Chance said come back any time if questions etc. I would def give them a 5 out of a 5. More

Incredibly responsive. The team at Koons Toyota was able to quickly diagnose the issue and quickly resolve it. The team at Koons Toyota was able to quickly diagnose the issue and quickly resolve it. More