Koons Tysons Chevy Buick GMC

David Owino was awesome! He made the car buying experience comfortable and less stressful. Will definitely recommend him as a sales rep. He made the car buying experience comfortable and less stressful. Will definitely recommend him as a sales rep. More

I was a Koons Customer prior to this purchase just different store. Koons Tysons Corner had the Equinox I specifically was looking for, put in a request and Ky Hymes was the salesman who contacted me. different store. Koons Tysons Corner had the Equinox I specifically was looking for, put in a request and Ky Hymes was the salesman who contacted me. He was super kind, knowledgeable and to point. Josh was the Sales Manager and he was just as friendly, to the point with pricing. Gabby was my finance manager for the deal, she also was super friendly, knowledgeable and was even able to convince my dad to buy some kind of warranty hahaha - they were all top notch and made my buying experience quick and easy! More

My 2024 Corvette Eray is regularly maintained by Koons. The service department is exceptional especially my service advisor, Carlos. He contacts me on a regular basis to inform me the status on my car wh The service department is exceptional especially my service advisor, Carlos. He contacts me on a regular basis to inform me the status on my car which is most appreciated. Overall the service department is excellent and efficient. My car is never there anymore than it needs to be. Koons is my Chevy dealership of choice in the NOVA area. More

I am very pleased with my experience at Koons Tysons Chevy Buick GMC. The team demonstrated professionalism and a genuine commitment to customer satisfaction. The entire process was efficient and hassle Chevy Buick GMC. The team demonstrated professionalism and a genuine commitment to customer satisfaction. The entire process was efficient and hassle-free. I would highly recommend Koons tysons chevy Buick GMC to anyone seeking quality service. More

Service have been wonderful to me. Carlos has been over seeing my vehicles since 2016. Great! Carlos has been over seeing my vehicles since 2016. Great! More

Service was satisfactory car service was done well and in timely fashion. Very good job of keeping customer informed of status. timely fashion. Very good job of keeping customer informed of status. More

KOONS OF TYSONS IS A VERY PROFESSIONAL BUSINESS FULL OF HELPFUL AND VERY KNOWLEDGEABLE STAFF. THEY ARE CONSIDERATE AND UNDERSTANDING HELPFUL AND VERY KNOWLEDGEABLE STAFF. THEY ARE CONSIDERATE AND UNDERSTANDING More

The workers at the dealership dented my car during a repair job a few months ago. The service area then offered to fix the dents for free, and stated it would take one day to repair the dents. After lea repair job a few months ago. The service area then offered to fix the dents for free, and stated it would take one day to repair the dents. After leaving my car at the service department all day, I was expecting to pick up my car in the late afternoon, however no one had called me from the service station to say it was ready. At 5:30 pm I called and a man in the body shop was helpful in tracking down the service representative, who then told me the car would not be ready until the next day. The service representative should have called me to tell me the car was not ready. The service department did a good job in removing the dents. More

On September 2, 2023, I purchased the used Mitsubish Outlander 2022 vehicle at Koons of Tysons with 17668 milage. During the payment process I was convinced to purchase the Premium Maintenance Plan (36 Outlander 2022 vehicle at Koons of Tysons with 17668 milage. During the payment process I was convinced to purchase the Premium Maintenance Plan (36 months/36,000 miles). Something I agreed to and did at the time. Since then, I have taken the vehicle to this dealer 4 times (11/09/23, 03/14/24/, 08/22/24 and 01/30/25) for regular service, following the dates recommended for the service department. At the last service that took place yesterday, January 30th, with 21984 milage, I felt that something was off. So, when I got home, I decided to open the car´s hood to do a visual inspection, and I soon found out that the coolant level is almost empty, way below the minimum limit and the top of fluid level it was also not leveled, even though they state that the service was performed, which is not true in the face of the evidence. Now, I´m questioning whether all the other services listed on the receipt were actually performed? I bought the plan because, after several insistences, I believed that I would have peace of mind regarding the health of my vehicle, as I believed that it would be well treated and in the event of any abnormality I would be notified. I trusted, but in fact I ended up being the victim of a fraud, compromising the safety of my vehicle and putting my life and the life of my family at risk. BE AWARE BECAUSE YOU'RE PROBABLY BEING SCAMMED TOO! More

An outstanding service experience on My Corvette E-ray. They were prompt on getting to my car based on my appointment time, quickly diagnosed the problem and Resolving it. I have had a previous experience They were prompt on getting to my car based on my appointment time, quickly diagnosed the problem and Resolving it. I have had a previous experience with another Chevrolet dealership and this was a night and day difference! They have certainly earned my Business. Bill, my service advisor was in constant communication with me Which was a refreshing change from my previous experience. I would highly recommend coons for all your Chevrolet servicing needs. More