Koons Silver Spring Ford

Off the bench and back in the game Due to some unforseen setbacks my credit was as good as four flat tires. Thanks to Mr. Steven Avents I'm driving a better than expected Ford explorer Due to some unforseen setbacks my credit was as good as four flat tires. Thanks to Mr. Steven Avents I'm driving a better than expected Ford explorer with the opportunity to strengthen my credit. I will definitely recommend him and this dealership. I'll be back for the Porsche next time Mr. Avents. More

Excellent, Professional, Polite, Respectful Service Chris has been my advisor for many years. I will never go anywhere else. The high level of professionalism, honesty and respect keeps me coming back. Chris has been my advisor for many years. I will never go anywhere else. The high level of professionalism, honesty and respect keeps me coming back. Daniel, the driver who took me home and brought me back was all of the above as well. More

Very good service Thanks Sekou Keita for you patients. I'm very difficult when it comes to spending money but with your patiences and your sales experience, I was able Thanks Sekou Keita for you patients. I'm very difficult when it comes to spending money but with your patiences and your sales experience, I was able to get the car that I was looking for. More

Great service, nice people! I have taken my car for service and very much thankful for the great service and advice provided to me. Thank you, Felix Rosa! Your courteous and very I have taken my car for service and very much thankful for the great service and advice provided to me. Thank you, Felix Rosa! Your courteous and very professional approach were really helpful! More

Professional, informative, great employees Felix Rosa, Service Advisor, was wonderful. Give him a bonus for customer satisfaction. The driver took me home and brought me back. Very nice yo Felix Rosa, Service Advisor, was wonderful. Give him a bonus for customer satisfaction. The driver took me home and brought me back. Very nice young man. I don't know his name. All service was completed very well. More

Finding the perfect Car. Ms. Linda helped me find the perfect car for my budget. It was a bit time consuming on my part as I had other things going on. But it all worked out f Ms. Linda helped me find the perfect car for my budget. It was a bit time consuming on my part as I had other things going on. But it all worked out for me and at the right price. More

Routine Service was excellent, punctual and professional I was delighted with my first routine service for a vehicle I purchased new from Koon's Ford. I had a appointment and was not kept waiting. The serv I was delighted with my first routine service for a vehicle I purchased new from Koon's Ford. I had a appointment and was not kept waiting. The service was completed on time. I was very impressed with the way in which the service was handled. I would highly recommend JJ. More

Took 2004 Ranger for airbag recall JJ was courteous, professional, considerate and kept me informed even though I was only one of the many customers he was shepherding - The service dep JJ was courteous, professional, considerate and kept me informed even though I was only one of the many customers he was shepherding - The service department mechanic performed an unexpected safety check and JJ competently explained additional mechanical service needs for my 2004 Ranger. More

Always the best service. Been going there since 2007. Great service. I can always rely on them for honesty on all my maintenance and repairs that are needed. The people are always courteous and pleasant Great service. I can always rely on them for honesty on all my maintenance and repairs that are needed. The people are always courteous and pleasant. More

would not honor lower price Truck was listed online at 25,500. Got to the dealer to find a window sticker on the truck with a WOW price of 22,500. Dealer would not honor lower pr Truck was listed online at 25,500. Got to the dealer to find a window sticker on the truck with a WOW price of 22,500. Dealer would not honor lower price saying it was a mistake and they had no idea how it got there. Really? The truck had been on the lot for at least two weeks, I'm the first guy to bring this to your attention? Truck was also in an accident due to the huge dent in the bumper that they "knew nothing about". Sales manager was rude and inconsiderate, would not recommend doing any business with this dealer. More