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Koons Silver Spring Ford

Silver Spring, MD

4.4
228 Reviews

3111 Automobile Boulevard

Silver Spring, MD

20904

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Showing 228 reviews

March 27, 2024

Service provider was very helpful and timing was sufficient and explaining what being done was good More

by Ch6rliej56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juesus
July 12, 2023

First of all I wanna thank ADRANNA from Koons Ford silver spring and I wanna say that she is a really nice person and a very hard worker person. And recommend her for the good professional work she does.. More

by Mr. Noe
Recommend Dealer
Yes
Employees Worked With
Adrianna
March 05, 2023

We had a fantastic experience working with Lonny Baxter at Koons Ford Silver Spring. From start to finish Lonny took great care of us. He kept us updated every step of the way, even after we took delivery More

by radanovic
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lonny Baxter
February 27, 2023

I had the best car buying experience of my life here. I walked in having searched the inventory online and knew the car I wanted. Deacon Jones helped me get in the car in one day at a rate and price th More

by jasonp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deacon Jones
December 29, 2022

I was taken advantage of by finance person and lied to by almost every single employee I had contact with. One individual seemed genuinely interested in resolving my issue but was only empowered as a messeng More

by Kathryn.thomas81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Mabry
December 28, 2022

Lonnie Baxter made my car buying experience perfect. He guided me through the whole process and has still helped me after the process. He went above and beyond to make sure that I picked the right vehic More

by Jamarr Stepter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lonnie Baxter
October 24, 2022

Lonny Baxter, Ford car salesman, made my car buying experience unstressful. As a senior female, Lonny neither made my senior friend support nor me feel anxious that he was taking advantage of us. He More

by Jacquie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonny Baxter
October 23, 2022

The best car buying experience I’ve ever had. Lonny Baxter made the process very easy for me. I love my Explorer and I am very happy with my purchase. More

by Mika
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonny Baxter
August 05, 2022

So I’ve put my brand new Mach E in the shop here 3 times for a connectivity issue which has not yet been able to be fixed. I said as I put this car in this time I needed the car back for the weekend. To More

by mach-e2022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ernesto
July 03, 2022

I’ve spent over$100,000 at loons dealerships in the last 4 years and I was so disappointed in the treatment I got today. Salesperson Ray was amazing as the only woman at the place. I got lowballed on my t More

by Dml51
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Speake
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