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Koons Kia of Woodbridge - Service Center

Woodbridge, VA

4.2
220 Reviews

220 Reviews of Koons Kia of Woodbridge - Service Center

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March 17, 2025

Convenient and friendly. I would buy another vehicle from this dealership just because of their excellent service More

by youngheeyu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvis
Mar 17, 2025 -

Koons Kia of Woodbridge responded

Youngheeyu, we're delighted to hear that you found our service at Koons Kia of Woodbridge convenient and friendly! We look forward to assisting you with your next vehicle purchase.

March 16, 2025

Colin does a great of taking care of my needs. He communicates well and keeps me updated. More

by Sandjjoyner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin
Mar 17, 2025 -

Koons Kia of Woodbridge responded

Thank you for choosing Koons Kia of Woodbridge! It's awesome to hear you're always well taken care of by Colin. See you next time!

March 16, 2025

Great service was provided. I felt like my questions were answered honestly and the service rep was very responsive. More

by Matt Mason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristian Chavez
Mar 17, 2025 -

Koons Kia of Woodbridge responded

Matt, we're glad to hear you had a positive experience with our team at Koons Kia of Woodbridge. Thank you for your feedback and support!

March 16, 2025

Appointments are within a good time setting, staff is very efficient, informative and pleasant. Good work! Nice and clean dealership. More

by hdbarnes1618
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept and Elvis Reyes, 5 stars
Mar 17, 2025 -

Koons Kia of Woodbridge responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Koons Kia of Woodbridge provided efficient and pleasant service. We appreciate your kind words about our dealership's cleanliness too!

March 16, 2025

Elvis was very attentive and immediately took care of my vehicle. kept me updated and gave excellent customer service More

by yanceyjn
Recommend Dealer
Yes
Employees Worked With
Elvis
Mar 17, 2025 -

Koons Kia of Woodbridge responded

Yancey, we're delighted to hear that Elvis provided you with excellent service at Koons Kia of Woodbridge. Thank you for sharing your experience!

March 16, 2025

This was my first time here. I was in and out fairly quickly and my service advisor kept me up to date on my service. More

by kring623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
Mar 17, 2025 -

Koons Kia of Woodbridge responded

We're delighted to hear that your first visit with us at Koons Kia of Woodbridge was efficient and well-communicated. Thank you for choosing our team, and we look forward to serving you in the future!

March 15, 2025

I was worry about my Kia safety lights and my remote key, but they did a check and everything was fine. They were nice and respectfully. Thank you for taking care my Kia carnival ! . More

by Maria Araujo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Mateer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Koons Kia of Woodbridge responded

Maria, we're glad to hear that our team at Koons Kia of Woodbridge could address your concerns and ensure everything was in order with your Kia Carnival. Thank you for trusting us with its care!

March 15, 2025

Great customer service and the wait time usually isn’t too long during the week. More

by lambdas-96squash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Chavez
Mar 16, 2025 -

Koons Kia of Woodbridge responded

We are so thankful for your business and your review! - The Koons Kia of Woodbridge Team

March 14, 2025

Extremely nice staff. Fast turn around! They are very great at explaining car terms to customers. More

by Dae Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Mar 15, 2025 -

Koons Kia of Woodbridge responded

These are all things we love to hear, Dae! Thank you for the fantastic review of Koons Kia of Woodbridge!

March 14, 2025

Outstanding, the service, mechanics were very professional and customer oriented. I would recommend having your work done here to everybody. More

by WYATTMIH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvis, John, Shawn
Mar 15, 2025 -

Koons Kia of Woodbridge responded

Wyatt, thank you for recommending Koons Kia of Woodbridge! We're delighted to hear that our team provided professional and customer-oriented service. We appreciate your support!

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