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Koons Kia of Woodbridge - Service Center

Woodbridge, VA

4.3
300 Reviews
Call Service Center (877) 205-6939

300 Reviews of Koons Kia of Woodbridge - Service Center

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April 23, 2025

Very prompt service,very professional staff vaey friendly with all customers. I'm happy that I chose Kia More

by jeh6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donovan BADAMIRZA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2025 -

Koons Kia of Woodbridge responded

We're delighted to hear that you had a positive experience with our team at Koons Kia of Woodbridge! Thank you for choosing us, and we hope you're enjoying your new vehicle.

April 23, 2025

Always great customer service, efficient on time, great overall experience. Keep it up, thank you! More

by ALANACNAP91
Recommend Dealer
Yes
Employees Worked With
Elvis
Report | Print
Apr 23, 2025 -

Koons Kia of Woodbridge responded

Thank you for reviewing Koons Kia of Woodbridge!

April 22, 2025

The team is very personable and authentic. They make good recommendations and aren’t pushy about services. More

by tbroughton314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department- Jonathan
Report | Print
Apr 22, 2025 -

Koons Kia of Woodbridge responded

Thank you for sharing your experience with Koons Kia of Woodbridge! We're delighted to hear that our team provided personable and authentic service. We appreciate your feedback and look forward to assisting you again in the future!

April 22, 2025

Service was terrific with very good communication on status. Weakness would be if you are waiting - room need major upgrade. More

by Bonsaibrod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Report | Print
Apr 22, 2025 -

Koons Kia of Woodbridge responded

Thank you for your feedback! We're glad to hear that the service and communication were top-notch at Koons Kia of Woodbridge. We appreciate your suggestion about the waiting room, and we'll certainly take it into consideration for future improvements.

April 22, 2025

Cristian was terrific. Great, professional service. Got me right in and out. Got the car washed and drove it up to me. Thanks! More

by j.r.crone56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristian
Report | Print
Apr 22, 2025 -

Koons Kia of Woodbridge responded

J.R., we're delighted to hear that Cristian provided you with such efficient and professional service at Koons Kia of Woodbridge. Thanks for sharing your experience, and enjoy the ride!

April 22, 2025

I love the way your car is really their priority. They really are detailed as to what service you may or may not need. More

by conmeister1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Madueno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khalid Nazami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Mohdahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darwin Orellano Rodurguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Mateer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2025 -

Koons Kia of Woodbridge responded

Thank you for sharing your experience with Koons Kia of Woodbridge! We're delighted to know that our team prioritized your car's needs and provided detailed service recommendations. We appreciate the feedback and look forward to assisting you again in the future!

April 21, 2025

they are always great to work with which is why we choose them over other kia dealers in the area More

by garymanning15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donovan BADAMIRZA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elvis
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Apr 22, 2025 -

Koons Kia of Woodbridge responded

Thanks so much, Gary. We look forward to your next visit to Koons Kia of Woodbridge!

April 21, 2025

Elvis provided excellent customer service. Excellent customer service he provided indeed. His level of service is exceptional. More

by twilliamson333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvis
Report | Print
Apr 22, 2025 -

Koons Kia of Woodbridge responded

Thank you for the wonderful feedback! We're delighted to hear that Elvis delivered exceptional service at Koons Kia of Woodbridge. We appreciate your support and look forward to serving you in the future!

April 21, 2025

Check in was quick and smooth. Cristian gave me an accurate expectation of how long the work would take and he was right on. The car was returned cleaned and working great More

by Jocelyncallister
Recommend Dealer
Yes
Employees Worked With
Cristian
Report | Print
Apr 21, 2025 -

Koons Kia of Woodbridge responded

We're delighted to hear that Cristian provided you with a smooth and efficient experience at Koons Kia of Woodbridge. Thanks for sharing your positive feedback!

April 21, 2025

The individual whom attend me was attentive and to the point. He did exactly as he said. No more No less. Did not appreciate been put on hold and hang up on. Other than That. 8/10 More

by RICKYs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Montgomery
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Smith
3.0
This rating includes all reviews, with more weight given to recent reviews.
Edgardo Zambrano
3.0
This rating includes all reviews, with more weight given to recent reviews.
Francisca Rivera
3.0
This rating includes all reviews, with more weight given to recent reviews.
Khalid Nazami
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Mohdahmed
3.0
This rating includes all reviews, with more weight given to recent reviews.
Darwin Orellano Rodurguez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Pereyra
3.0
This rating includes all reviews, with more weight given to recent reviews.
David Mateer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Winchell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2025 -

Koons Kia of Woodbridge responded

Ricky, thank you for sharing your experience with Koons Kia of Woodbridge. We're glad to hear the service was attentive and straightforward, but we're sorry about the hold issue. Your feedback is valuable in helping us improve!

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