Koons Kia of Woodbridge - Service Center

I still have free oil changes but I will not be taking my car back there. They recommend I change my spark plugs and would only charge over $700! The spark plugs for my car cost $50 at the most. Then they dr car back there. They recommend I change my spark plugs and would only charge over $700! The spark plugs for my car cost $50 at the most. Then they dropped the labor to put the spark plug to give me the "best deal"of $390! The next trip I got my oil changed and they had a free service to clean my air vents from mold. When I got the car back something was in the air ducts causing so much noise I couldnt use my AC. When I took it back to them to fix they tried to charge me $180 because "something got sucked into my car from the road." I don't know what happened but there service station has no customer service and I don't feel as if they have my best interest at heart. More

Friendly Staff and they kept me updated on the process of the work taking place. Finished in the time that was told me it would take. the work taking place. Finished in the time that was told me it would take. More

As always, the staff was very friendly and professional. Wait time for my service was very reasonable. Car delivered on time, as promised. Wait time for my service was very reasonable. Car delivered on time, as promised. More

Professional, timely, personable and services rendered will help my upcoming trip to be without worry will help my upcoming trip to be without worry More

Always very helpful and nice. Shawn Z is an excellent technician that I always recommend to friends Shawn Z is an excellent technician that I always recommend to friends More

Excellent customer service with great communications on the service of your vehicle. Skilled technicians that meet all your expectations. the service of your vehicle. Skilled technicians that meet all your expectations. More

I had a great experience the staff was very professional and on time , very thorough , I had the best experience since I started coming thank you for the great service and on time , very thorough , I had the best experience since I started coming thank you for the great service More

The service center staff was pretty decent. However, the vehicle I purchased from here wasn't. I even encountered some very harsh service from John, but we somewhat overcame it eventually. Just However, the vehicle I purchased from here wasn't. I even encountered some very harsh service from John, but we somewhat overcame it eventually. Just wasn't the experience I expected or desired overall. More

Yes Elvis greeted me as I arrive to get my Telluride services he took care of me right away very please with the services services he took care of me right away very please with the services More

Very disappointed I was given a quote of $460 prior to getting the repairs done. When came to pay for services I told the cost of the repairs was over $500. I paid it and then I received a call stating i getting the repairs done. When came to pay for services I told the cost of the repairs was over $500. I paid it and then I received a call stating it was a billing error and I would receive a $84 credit. I still think I was over charged for services a state inspection and I requested rear brake pads, and the person I spoke with insisted that I have the rotors turned. Well the rotors were in good shape and didn't need To be serviced. I will not be bringing my vehicle back to be serviced for anything. More