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Koons Kia of Woodbridge - Service Center

Woodbridge, VA

4.3
292 Reviews

292 Reviews of Koons Kia of Woodbridge - Service Center

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May 06, 2025

It was good and they got my car done fast Very kind and polite Amazing More

by devontadietz123
Recommend Dealer
Yes
May 06, 2025 -

Koons Kia of Woodbridge responded

Thank you for leaving Koons Kia of Woodbridge a five-star review! We are happy to hear that everything went smoothly with your service visit.

May 06, 2025

Great service when i had my car in for an oil change and inspection! Thanks! More

by Cdelisle150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
May 07, 2025 -

Koons Kia of Woodbridge responded

Thanks so much for the review. We look forward to your next visit to Koons Kia of Woodbridge!

May 05, 2025

I received excellent customer service for this appointment. My representative ensured I had all the facts about my service before anything happened More

by brenda.hentnik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Madueno
2.0
This rating includes all reviews, with more weight given to recent reviews.
David Mateer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Koons Kia of Woodbridge responded

We're delighted to hear that you received excellent customer service at Koons Kia of Woodbridge, Brenda! Our team always aims to keep our customers informed and comfortable throughout the process. Thanks for sharing your experience with us!

May 05, 2025

We had a rattle sound which ended up being a clamp rusted through. They fixed it affordably and did our brakes and oil change expeditiously More

by jonmol1777
Recommend Dealer
Yes
Employees Worked With
Colin
May 05, 2025 -

Koons Kia of Woodbridge responded

We're glad to hear that our team at Koons Kia of Woodbridge was able to fix the rattle and take care of your brakes and oil change efficiently. Thanks for choosing us!

May 04, 2025

Very perfessional and good communication. Got my vehicle taken care of in a timely manner that is unheard of. My car was there for maybe a week or was very fast and friendly! More

by ZIGGYBOI07
Recommend Dealer
Yes
Employees Worked With
Elvis
May 05, 2025 -

Koons Kia of Woodbridge responded

We're delighted to hear about your positive experience with our team at Koons Kia of Woodbridge! Thank you for highlighting the professionalism and efficiency. Safe travels in your vehicle!

May 04, 2025

Okay Colin tried to accommodate me as best can given the situation with a loner not being available and the delays with the parts. More

by JOAHAYS
Recommend Dealer
Yes
Employees Worked With
Colin
May 05, 2025 -

Koons Kia of Woodbridge responded

Thank you for your understanding and patience during the process. We're glad Colin was able to assist you as best as possible here at Koons Kia of Woodbridge. We appreciate your support!

May 02, 2025

Excellent customer service. They are transparent, fair, and efficient. This is the only dealership that I will service my car at! More

by okhattar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Malaguerra
May 02, 2025 -

Koons Kia of Woodbridge responded

We're delighted to hear that you had such a positive experience with Koons Kia of Woodbridge! Thank you for your trust and support. We look forward to serving your car needs in the future!

May 02, 2025

Very quick, attentive, and meticulous with the whole service process. They kept me updated on the progress and completion of my car. Very good service! More

by jacobsantonio415
Recommend Dealer
Yes
May 02, 2025 -

Koons Kia of Woodbridge responded

We're delighted to hear that you had a positive experience with our team at Koons Kia of Woodbridge. Thanks for highlighting the attentive service and updates throughout your visit!

May 02, 2025

Everyone there are very helpful and curious. The service advisors a friendly and honest about the services needed. They offer a free short distance shuttle and the restrooms are clean More

by TAKIMOULTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darwin Orellano Rodurguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan
May 05, 2025 -

Koons Kia of Woodbridge responded

We're delighted to hear that our team at Koons Kia of Woodbridge provided helpful and honest service! It's great to know you appreciated the shuttle service and clean facilities. Thank you for sharing your experience with us!

May 02, 2025

All staff were professional. The whole process was very quick. Also met the General Manager. More

by tottoviani
Recommend Dealer
Yes
Employees Worked With
Matt - Salesman
May 05, 2025 -

Koons Kia of Woodbridge responded

Thanks so much for the review. We look forward to your next visit to Koons Kia of Woodbridge!