Koons Kia of Woodbridge - Service Center

Always great service especially Tryique. Kept me informed all the way through to the end of the process. Service team got oil and filer changed in no tin Kept me informed all the way through to the end of the process. Service team got oil and filer changed in no tin More

Find another dealership I purchased the vehicle and less then a month service light was on and the brakes and rotors were bad. Scheduled an appointment and was told they were OK. Upon leaving same issue was then a month service light was on and the brakes and rotors were bad. Scheduled an appointment and was told they were OK. Upon leaving same issue was happening! when I brought it back. They charged me $800 and told me it wasn’t under warranty that I paid $3000 for. courtesy they could’ve fixed it or told me about it before I bought it. They just lost two extra sales from my wife and daughter. More

Service was fast and efficient. Car was left clean. Associates very friendly and extremely helpful. Will continue to use them for my service. Car was left clean. Associates very friendly and extremely helpful. Will continue to use them for my service. More

Elvis from services has assisted me with everything he can. The service went pretty smoothly and helped me with all he can. can. The service went pretty smoothly and helped me with all he can. More

I had a great experience being serviced by Koons Kia of Woodbridge. Matthew T and Koons Kia staff were stellar in addressing my car needs. They were insightful on what services my car needed and provided e Woodbridge. Matthew T and Koons Kia staff were stellar in addressing my car needs. They were insightful on what services my car needed and provided excellent customer service. More

They are very kindness , and the price is resonable. The customer service is good condition and comfortable. The customer service is good condition and comfortable. More

Matt T in the service dept was great. Communicated with me throughout the repair of my vehicle and had it ready for me when i came by to pick it up. Wonderful customer service. Communicated with me throughout the repair of my vehicle and had it ready for me when i came by to pick it up. Wonderful customer service. More

We had problems with the air conditioning on our Sorento. The service department at Koons Kia Woodbridge is THE ABSOLUTE WORST of any business I have ever encountered. My wife and I both wasted hours dealing The service department at Koons Kia Woodbridge is THE ABSOLUTE WORST of any business I have ever encountered. My wife and I both wasted hours dealing with various employees, were lied to, had emails and texts ignored, were texted fraudulent invoices with no explanation of work performed, and treated like lunatics for simply wanting our car repaired on the day and price agreed to. AND THE AIR CONDITIONING STILL DOES NOT WORK PROPERLY. More

Matthew and the KIA Staff at the Woodbridge Branch provided me with wonderful customer and car service. Matthew was upfront and honest about the service requested as well as additional brake services provided me with wonderful customer and car service. Matthew was upfront and honest about the service requested as well as additional brake services recommended by the KIA staff. The service for the vehicle was completed as promised and in a timely manner. The services rendered and insight into the needs of my vehicle have been extremely beneficial and I’m grateful to have been able to bring my vehicle to the Woodbridge location for services. Thank you. Very Respectfully. More

Worst service ever. There has been 2 times now that I’ve left after a service and could’ve wrecked because my tires were put on incorrectly. The first time they cut my There has been 2 times now that I’ve left after a service and could’ve wrecked because my tires were put on incorrectly. The first time they cut my rotors wrong, went back and one of the sales guys gave me $20 for the “inconvenience”; and this recent time, they DIDNT TIGHTEN MY LUG NUTS on the drivers side tire. I thought it was my wheel bearing - that’s how’s bad it was. This is unacceptable. I have children and drive over an hour to get serviced there and will NEVER return. More