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Koons Kia of Woodbridge - Service Center

Woodbridge, VA

4.2
218 Reviews

218 Reviews of Koons Kia of Woodbridge - Service Center

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February 23, 2025

Schedule service for my vehicle, had no issues the service department were helpful and friendly. They performed all the necessary services without any problems and kept me informed. More

by j0k3r1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristian Chavez
Feb 24, 2025 -

Koons Kia of Woodbridge responded

We're delighted to hear that your service experience at Koons Kia of Woodbridge was smooth and informative. Our team is committed to providing helpful and friendly assistance, so it's great to know we met your expectations!

February 23, 2025

I can always trust Koons Kia of Woodbridge to provide excellent service. They are true professionals who care about the needs of their customers. More

by MomCar22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmed Ahmed
Feb 24, 2025 -

Koons Kia of Woodbridge responded

Thank you for your trust and kind words about Koons Kia of Woodbridge! We're committed to providing excellent service and are delighted to know our team met your expectations. We look forward to serving you again in the future!

February 18, 2025

I had an appointment that was on time. Discussed the problems before doing the work. Explained problems so I could understand. More

by bigyellow879
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Creamer, Timothy O'Rourke
Feb 18, 2025 -

Koons Kia of Woodbridge responded

We're delighted to hear that your appointment at Koons Kia of Woodbridge was timely and informative. Our team aims to ensure clear communication, so it's great to know you felt well-informed about the work done. Thank you for sharing your experience!

February 18, 2025

Collins was very communicative throughout. He made sure I knew where I was in the whole process. More

by rbx3086
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin
Feb 18, 2025 -

Koons Kia of Woodbridge responded

Thanks for taking the time to leave Koons Kia of Woodbridge a five-star review. We are delighted to read that Collins was communicative and helpful. See you next time!

February 18, 2025

My experience was great as always, took my vehicle in for a 11Am service and it was ready by 12:15. Excellent service. More

by lhibbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Creamer, Timothy O'Rourke
Feb 18, 2025 -

Koons Kia of Woodbridge responded

We're delighted to hear that your service experience was efficient and positive at Koons Kia of Woodbridge. Thank you for sharing!

February 18, 2025

Was taken care of promptly when I arrived. When I mentioned to the staff that I was hoping to be out before noon, they were sure to keep me updated on where things stood every so often, which More

by jenniferruff13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Chavez
Feb 18, 2025 -

Koons Kia of Woodbridge responded

Jennifer, we're delighted to hear that our team at Koons Kia of Woodbridge was able to accommodate your schedule and keep you informed throughout the process. Thank you for sharing your experience with us!

February 15, 2025

Really good service, kindness and helpful, personal with KnowledgeAnd met the customer's expectations. They delivered the vehicle on time. More

by Jeisson Cartagena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor siting in the middle 5 stars, Chloe Orcutt
Feb 17, 2025 -

Koons Kia of Woodbridge responded

We're delighted to hear that our team at Koons Kia of Woodbridge provided you with knowledgeable and timely service, Jeisson. Thank you for sharing your experience, and we hope you're enjoying your new vehicle!

February 15, 2025

My vehicle was taken in on time and the service done was timely. No issues. More

by holygoalie91782
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Feb 17, 2025 -

Koons Kia of Woodbridge responded

Thanks so much for your review. We look forward to your next visit to Koons Kia of Woodbridge!

February 13, 2025

I had a great experience! Colin made the process smooth, he was very professional and polite. More

by MKILGORE0105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Malaguerra
Feb 13, 2025 -

Koons Kia of Woodbridge responded

Thank you for taking the time to review Koons Kia of Woodbridge! We are happy to hear that Colin ensured a smooth process.

February 12, 2025

The service center representative was extremely helpful, courteous and professional. His detailed explanation of what will be done during my visit, as well as other options available put me at ease. All tim More

by nathan.hollway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Malaguerra
Feb 12, 2025 -

Koons Kia of Woodbridge responded

Nathan, we're delighted to hear that our service center team at Koons Kia of Woodbridge provided you with such a positive experience. Thanks for sharing your feedback and trusting us with your vehicle!

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