Koons Kia of Woodbridge - Service Center

The time they told me it would take to complete the work was accurate. The car wash is appreciated. was accurate. The car wash is appreciated. More

Staff with great customer service and technical skills who keep you informed at all times. who keep you informed at all times. More

Worst customer service I’ve ever received. Dishonest and severely damaged car. Very difficult to work with. Dishonest and severely damaged car. Very difficult to work with. More

Friendly, great customer service, work was done in a timely fashion and they kept me up to date on the progress. timely fashion and they kept me up to date on the progress. More

It was great Quick and easy to make appointment and repair I think that's all repair I think that's all More

Colin was professional, researched maintenance required, listened, kept me informed on progress, and ensured work was completed as agreed. Overall outstanding service experience. listened, kept me informed on progress, and ensured work was completed as agreed. Overall outstanding service experience. More

Why are you charging almost 200. 00 for a new headlight bulb? And no, I didn't have it done .Also, why am I being told my warranty is expired? I bought the car at about 43,000 miles. 00 for a new headlight bulb? And no, I didn't have it done .Also, why am I being told my warranty is expired? I bought the car at about 43,000 miles. I'm at about 94,000 miles. So, I had to pay for my oil change. It's all the time when I come in there. I got the extended warranty. And the state inspection. Va doesn't honor it or something of that nature. We'll that's nuts. It's part of my package. It's in the warranty/payment I signed in my contract. Isn't that a breach of contract? Seems like it is. More