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Koons Kia of Woodbridge - Service Center

Woodbridge, VA

4.3
294 Reviews
Call Service Center (877) 205-6939

295 Reviews of Koons Kia of Woodbridge - Service Center

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May 31, 2025

I received an upfront assessment and estimate. My service person was well spoken and courteous and explained everything to me. More

by n.m.flowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot his name.
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May 30, 2025

It is good, but in my case I am not 100% satisfied with my vehicle, DCT and rear back noise still. More

by Luis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darwin Orellano Rodurguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025

Great to work with and Super friendly. Worked hard to get my car out in timely manner More

by lisa@lisasteelman.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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May 28, 2025 -

Koons Kia of Woodbridge responded

We are glad to hear that our team got you in and out quickly. Thanks for choosing Koons Kia of Woodbridge!

May 18, 2025

My experience this time was so much better compared to last time. I really appreciated. More

by ZELALEMYEMRUX
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
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May 19, 2025 -

Koons Kia of Woodbridge responded

It was our pleasure to assist you. Thank you from all of us here at Koons Kia of Woodbridge!

May 17, 2025

Service was good however the aesthetics of the environment need major improvement, it use to look nice and clean with free snacks now it’s junky and unclean. The coffee machine was leaking liquids More

by sisjoyce914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvis
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May 19, 2025 -

Koons Kia of Woodbridge responded

Thank you for your feedback, Joyce. We appreciate your input and will address the concerns about our environment at Koons Kia of Woodbridge to ensure a better experience next time. Your satisfaction is important to us!

May 17, 2025

Seamless and uneventful No issues. The procedure was direct and informed It was on Thursday More

by ckrichardsonii
Recommend Dealer
Yes
Employees Worked With
Colin
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May 19, 2025 -

Koons Kia of Woodbridge responded

Thanks so much for the feedback. We look forward to your next visit to Koons Kia of Woodbridge!

May 16, 2025

Elvis was great and the dealerships clean. Everyone was very pleasant. The service there is always top notch More

by Cvoccio
Recommend Dealer
Yes
Employees Worked With
Elvis
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May 16, 2025 -

Koons Kia of Woodbridge responded

Thank you for sharing your experience! We're delighted to hear that Elvis and the team at Koons Kia of Woodbridge provided top-notch service in a pleasant environment. We appreciate your support!

May 16, 2025

Myy service tech. Elvis was great. He explained all that would happen and reviewed it again when completed. More

by rickbreedlove62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvis
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May 16, 2025 -

Koons Kia of Woodbridge responded

Rick, we're delighted to hear that Elvis provided you with excellent service at Koons Kia of Woodbridge. Thanks for sharing your experience!

May 15, 2025

Been using since 2011. Great Customer Service!! Always glad to come back and have my cars taken care of. More

by 2Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faith Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2025 -

Koons Kia of Woodbridge responded

We're delighted to hear that you've been enjoying our customer service at Koons Kia of Woodbridge since 2011! Thank you for your continued trust in us.

May 14, 2025

Said they would check on Warrenton coverage. No response for two weeks. I call and they say decision not made yet. More

by mark.gardner
Recommend Dealer
No
Employees Worked With
Service
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May 14, 2025 -

Koons Kia of Woodbridge responded

Mark, I apologize for the delay in communication regarding your Warrenton coverage inquiry. We strive to provide timely updates and it's disappointing to hear that we fell short here. I will search for your contact information, but please also feel free to reach out directly so we can address this matter promptly. Thank you, Tearolon Harris - Customer Relations Manager - tearolon.harris@koons.com

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