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Koons Kia of Woodbridge - Service Center

Woodbridge, VA

4.2
190 Reviews
Call Service Center (877) 205-6939

190 Reviews of Koons Kia of Woodbridge - Service Center

Sort by
April 09, 2025

It was fine. ..all the work was completed ..even did a recall I wasn't aware of More

by german88
Recommend Dealer
Yes
Employees Worked With
Christian
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Apr 09, 2025 -

german88 responded

Yes it was good

Apr 09, 2025 -

german88 responded

Thecworkmwas fine

Apr 09, 2025 -

german88 responded

Hi

Apr 09, 2025 -

german88 responded

Hi

Apr 10, 2025 -

german88 responded

Hi

April 08, 2025

Colin my service advisor helped me greatly by getting my warranty transfer issue resolved in order to make my experience easier. More

by shad0wedice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin in Service
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Apr 08, 2025 -

Koons Kia of Woodbridge responded

We're delighted to hear that Colin was able to assist you with your warranty transfer at Koons Kia of Woodbridge. Thank you for sharing your positive experience!

April 08, 2025

I always love getting my vehicle serviced at this location due to the wonderful staff. More

by MYJD2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
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Apr 08, 2025 -

Koons Kia of Woodbridge responded

This is a fantastic review. Thanks from the entire team at Koons Kia of Woodbridge!

April 08, 2025

My last visit to your Kia Was the appointment. You did some work at a cost of $1100.00, the washer fluid was leaking. You fix the hose now nothing is working. This is so inconvenient for to go b More

by marken01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
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Apr 08, 2025 -

Koons Kia of Woodbridge responded

Marie, I'm sorry to hear about the inconvenience you experienced with your vehicle after its service. We aim for thorough and effective repairs, so it's concerning that this issue persists. Please reach out to us directly so we can address this matter promptly and ensure everything is working as it should be. Thank you, Brian Groleau - Service Director - 703-494-3333

April 07, 2025

The front desk was extremely thorough, efficient and courteous. Great service and a lot more organized. More

by shikiablair
Recommend Dealer
Yes
Employees Worked With
Joseph Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2025 -

Koons Kia of Woodbridge responded

Shikia, we're delighted to hear that you had a positive experience with our front desk team at Koons Kia of Woodbridge. Thank you for recognizing their efforts in providing thorough and efficient service!

April 07, 2025

Great communication. Very polite and professional. My car was fixed quickly. Thank you! Had a great experience More

by Liselle.parry
Recommend Dealer
Yes
Employees Worked With
Colin
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Apr 07, 2025 -

Koons Kia of Woodbridge responded

We're delighted to hear about your positive experience with our team at Koons Kia of Woodbridge! It's wonderful that the communication and service met your expectations. Thank you for choosing us, and we're here if you need anything in the future!

April 07, 2025

Great customer services. Communication was clear and on point. I feel confident to have my car serviced with this team. More

by jkimpalou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin
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Apr 08, 2025 -

Koons Kia of Woodbridge responded

We're delighted to hear that you had a positive experience with our team at Koons Kia of Woodbridge. Your confidence in us means a lot, and we look forward to serving your car needs again!

April 06, 2025

Great customer service. Vehicle was ready when promised. Service advisor was friendly and went over all paperwork and recommended maintenance. Service advisor was super help More

by takia04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Apr 07, 2025 -

Koons Kia of Woodbridge responded

Thank you for sharing your experience with us at Koons Kia of Woodbridge! We're delighted to hear that our service advisor provided friendly and helpful assistance. We appreciate your support and look forward to serving you in the future!

April 06, 2025

Koons Kia service department did an excellent job with the maintenance of my vehicle. They were thorough and efficient. More

by Denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donovan BADAMIRZA
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

Koons Kia of Woodbridge responded

Denise, we're delighted to hear that our service department at Koons Kia of Woodbridge took great care of your vehicle. Thank you for the kind words!

April 06, 2025

Nice people. Communication is good throughout the servicing of my car. A bit pricey for an oil change and tire rotation More

by pbrooks78
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Ponce
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Apr 07, 2025 -

Koons Kia of Woodbridge responded

Thanks for the feedback, pbrooks78! We're glad to hear you had a positive experience with our team at Koons Kia of Woodbridge. We appreciate your input on pricing and will take it into consideration. Safe travels!

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