Koons Kia of Woodbridge

This dealer had the best inventory and good pricing. T.J. my sales person was very helpful and worked hard with me to meet my pricing expectations. I appreciate all his help and dedication and will look for my sales person was very helpful and worked hard with me to meet my pricing expectations. I appreciate all his help and dedication and will look for him on any further purchases. More

I had a bad experience with a used car purchase from Koons. I recommend that everyone have a used car checked out by an independent mechanic, prior to purchasing. Koons. I recommend that everyone have a used car checked out by an independent mechanic, prior to purchasing. More

My initial interactions were with Cassey who answered my questions or got them promptly. I really appreciated the honest, candid conversations and ability and willingness to carry preliminary negotiations o questions or got them promptly. I really appreciated the honest, candid conversations and ability and willingness to carry preliminary negotiations over the phone. I also appreciated what I'd describe as the absense of the typical, expected sales cliche's and pressure tactics. After doing a fair amount of online shopping, Koons/Cassey presented the best price/value for the vehical I was looking for. The online information and my interactions made me confident enough that I drove 2 hr.s to make the purchase. My initial interaction with Dazy began in the time between expressing my interest and being able to make the trip to thier location. Dazy gave me a courtesy call letting me know that even though they had someone interested in buying, they were willing to hold the vehicle aware of my interest and intent on buying it. When I arrived to see and test the vehical first hand, it was being freshly cleaned and detailed. Dazy and Alan were great and very patient with my decision making process and gave me the time and space I needed w/out hassle, pressure or harassment. Also worth noting, Dazy and the rest of the team persisted in following through with a somewhat minor, but important to me, detail - the results of which was better than I had expected. I am thoroughly enjoying my new-to-me vehicle and it's everything I hoped and needed it to be. More

I was suddenly thrown into a situation of having to purchase a vehicle as a result of a serious car accident with my other vehicle. It was a very upsetting time for me and Mike showed extraordinary in purchase a vehicle as a result of a serious car accident with my other vehicle. It was a very upsetting time for me and Mike showed extraordinary interest in helping me. I had interviewed five online sales managers and Mike stood out as the best. One other wouldn't even speak with me because I had not received a pay off check for my other vehicle and another online manager showed some interest but never even called back. I felt like Mike had my best interest in mind and was not going to take advantage of my circumstances. As a result, I have a great vehicle, a safe vehicle which I got for a very fair price. I plan on buying from Koons Kia and Mike, specifically, in the future. Thanks to all of the Kia dealership staff who helped make me feel like I was being taken care of by friends. Great job!! More

In the four decades that I've been purchasing new vehicles, never, has this oftentimes uncomfortable process been so easy and, yes, enjoyable. Last week, Jennifer and the folks at Koons KIA extended vehicles, never, has this oftentimes uncomfortable process been so easy and, yes, enjoyable. Last week, Jennifer and the folks at Koons KIA extended my family every imaginable courtesy. To save time, many of the details were addressed by e-mail or discussed over the phone. On the day before our purchase, Jennifer toured the vehicle with my wife, taking time to cover the smallest of details. The following day we agreed on a price, finalized matters, and completed the transaction without a glitch. We just love our new Sedona minivan! Today, Jennifer is thought of more as a friend than a salesperson. She never pressured, knows her vehicles inside and out and, of course, delivered a tremendous value at a great price. When it comes time for our next purchase, the first stop will definitely be Jennifer at Koons KIA. More

A big huge 'THANK YOU' to Casey, Alan and Jennifer! I worked with them for several weeks while I narrowed down my car buying decision. Not only were they patient -- but didn't constantly blow up my phon worked with them for several weeks while I narrowed down my car buying decision. Not only were they patient -- but didn't constantly blow up my phone and email with high pressure sales tactics---which was what finally won my business -- as well as the Kia Optima product. I felt I got a very fair deal -- both on the new Kia as well as my trade vehicle. The night I took delivery of the vehicle, Jennifer stayed until well after 9:30 PM going over everything with me until I felt comfortable with all the bells and whistles. Alan came out and thanked me for my business and shook my hand....and both of them said that if I ever have any questions or need anything to just call. I really do believe that they won't forget me after the sale. More

I have purchased many, many cars over the years and have basically come to abhore the process...the high pressure, the knowledge that you are getting shafted but you just dont know how badly, the "secrecy" basically come to abhore the process...the high pressure, the knowledge that you are getting shafted but you just dont know how badly, the "secrecy" of the price. I was prepared for more of the same upon visiting Koons Kia of Woodbridge, but was shocked to find none of the negatives. Instead, they were willing to move at my pace, were very clear on the particulars of the deal (my trade vs, the cost of their car), and just never pushed. In large part, this is due to my sales person, James Elwell. Do not let his relatively new position as salesperson fool you. He understands the business, but he also understands his customers and goes more than the distance to meet their needs. We came to agreement on the my deal, but the dealership did not have the car in stock that i wanted. I didnt want to just "settle" on what they had given that i wanted something else, particularly a different color of interior. James and his manager searched for days to find what i wanted, calling dealers that were in about a 500 mile radius. It was a tough assignement, but true to fashion, they did it. I got EXACTLY the car I wanted for a price that was more than fair. Bottom line -- my experience could not have been better ALL THE WAY AROUND. But make no mistake about it..it as James Elwell that made this happen. THank you, James, for being the professional you are! Jim Hart Woodbridge, VA More