Koons Kia of Woodbridge

It was the worst experience for me to buy a car from Kia Koons in woodbridge, and I will not repeat it again, and I will advise everyone I know and those I do not know not to go there and deal with other De Koons in woodbridge, and I will not repeat it again, and I will advise everyone I know and those I do not know not to go there and deal with other Dealer . The cooperation and dealing was very clear from the beginning when I went to test drive the car, where I discovered that there were some dings , scratches and previos accedint and abrasions that were not present in the pictures on the company's website, and it was not mentioned either to inform the buyer of that. I faced a new form of discrimination, and that was clear when I told the seller that these itches were not present in the car report. He replied, take it or leave it, and I was surprised. The deal on the basis of color was very clear. I left the car for two days in the hope that it would be repaired and that it would be sent to me at the home address, but all of that was a trick, and when you try to call to find out the reason for the delay, you turn from employee to employee without any benefit, and sometimes they do not answer the phone until you call hundreds of times to reach the person who sold you the car and promises you that he will try to find out what happened and call you back, but he lies to you in order to get rid of you and your annoying calls for him. Dealing with Kia Koons to buy a car was like a nightmare for me. I ask the owners of Kia Koons to pay attention, because if they continue to ignore the opinions of the buyers, they will lose their business, and they should know that the customer is always right. Note that there is a good manager named Alex who tried to help me after I lost hope and I was very frustrated. More

Ahmed from Koons Kia was a pleasure to work with. Ahmed was professional, extremely knowledgeable and made sure all of our questions were answered. Alastair, one of the business managers was also gr Ahmed was professional, extremely knowledgeable and made sure all of our questions were answered. Alastair, one of the business managers was also great. Overall great experience with the whole Koons Woodbridge dealership and would highly recommend. Thanks again! Brian S. More

We had big issues with another dealership and had to cancel that vehicle purchase. Looked on Koons Kia website and found a matching 2022 Telluride. From start to finish Koons Kia was very open and up fr cancel that vehicle purchase. Looked on Koons Kia website and found a matching 2022 Telluride. From start to finish Koons Kia was very open and up front. No surprises. They kept in touch with us and relayed any information we asked for. Although we drove a distance from SC to VA to pick up the vehicle it was worth it. Thanks to David, Amir and the rest of the staff. Thank you More

There is a comfortable, friendly vibe at Koons Kia. The staff is top shelf and genuinely helpful. The staff is top shelf and genuinely helpful. More

Service was fast and efficient. Car was left clean. Associates very friendly and extremely helpful. Will continue to use them for my service. Car was left clean. Associates very friendly and extremely helpful. Will continue to use them for my service. More

They were very upfront and helpful! The vehicle I went to see was exactly as advertised! William was super helpful! The vehicle I went to see was exactly as advertised! William was super helpful! More

Elvis from services has assisted me with everything he can. The service went pretty smoothly and helped me with all he can. can. The service went pretty smoothly and helped me with all he can. More

Teddy was very responsive and helpful. Once I had decided to buy, he, along with Jonathan in Finance were great to work with to get the deal done. I drove about an hour to get to this dea Once I had decided to buy, he, along with Jonathan in Finance were great to work with to get the deal done. I drove about an hour to get to this dealership and would gladly do it again in the future! More

I had a great experience being serviced by Koons Kia of Woodbridge. Matthew T and Koons Kia staff were stellar in addressing my car needs. They were insightful on what services my car needed and provided e Woodbridge. Matthew T and Koons Kia staff were stellar in addressing my car needs. They were insightful on what services my car needed and provided excellent customer service. More

Top notch dealership! The staff was very knowledgeable and helpful with helping me purchase my new kia. I highly recommend to family and friends. The staff was very knowledgeable and helpful with helping me purchase my new kia. I highly recommend to family and friends. More