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Koons Kia of Woodbridge

Woodbridge, VA

Overview
Employees
Reviews
Vehicles
4.3
755 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for ...
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14208 Jefferson Davis Highway

Woodbridge, VA

22191

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Showing 755 reviews

March 06, 2025

Dealership was busy and had adequate seating. The staff were friendly and I appreciated they could service my State Inspection request on short notice. More

by Delta265
Recommend Dealer
Yes
Employees Worked With
I believe it was Mr. Reyes or that was the name on my invoice.
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Mar 07, 2025 -

Koons Kia of Woodbridge responded

We're delighted to hear that our team at Koons Kia of Woodbridge could accommodate your State Inspection request promptly. Thank you for recognizing our friendly staff and sharing your experience!

March 05, 2025

Have changed only 1 tires on the 2, I had to get back and wheels refitted where dirty. Did not record the work in Carfax More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darwin Orellano Rodurguez
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2025 -

Koons Kia of Woodbridge responded

Greg, I'm sorry to hear about the inconvenience with your tire change and Carfax recording. We strive for thorough service and cleanliness, so it's disappointing to learn we fell short this time. Please reach out if you'd like us to address these issues further. Thank you, Jonathan Ponce Deleon - Service Manager - 703-494-3333 ext. 29100

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March 05, 2025

Appointment made easy great communication from rep and service was done in a timely manner. Great job More

by Jr122409
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Worked Elvis and Samuel
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Mar 06, 2025 -

Koons Kia of Woodbridge responded

We're delighted to hear that your appointment and service experience at Koons Kia of Woodbridge was smooth and efficient. Thank you for the positive feedback!

March 05, 2025

Good. Took more time to complete. I was told 2 hrs, it took 3 hrs More

by greg.grace.2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service people
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Mar 06, 2025 -

Koons Kia of Woodbridge responded

Thank you for leaving Koons Kia of Woodbridge a review. We strive for timely service and apologize for any delay during your recent experience. We appreciate your feedback, and will keep it in mind as we work to improve our efficiency. If there's anything else we can do for you, please feel free to reach out. Safe travels!

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March 05, 2025

While some of the folks there appear to be very upstanding, the actual sakes agent with whom I worked was either dishonest or incompetent when addressing features on the vehicle. He also made nume More

by smlee50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Faith Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman
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Mar 06, 2025 -

Koons Kia of Woodbridge responded

It's concerning to hear about your experience with the sales team, and I apologize for any inconvenience caused. We strive for professionalism and accuracy in all interactions, so it's disappointing that we fell short here. If you're open to discussing this further or have additional concerns, please feel free to reach out. We'd like to assist in the best way we can. Thank you, Tearolon Harris - Customer Relations Manager - tearolon.harris@koons.com

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March 05, 2025

Wayne was fantastic. Would buy a car from him again. Explained everything and ensured we were informed every step of the way More

by koba196512
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Pereyra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2025 -

Koons Kia of Woodbridge responded

We're delighted to hear that Wayne provided such a fantastic experience at Koons Kia of Woodbridge! Keeping you informed every step of the way is what we strive for. Thank you for your kind words and support!

March 05, 2025

Perfectly located really close to our neighborhood, the staff was friendly and they have a great inventory More

by Ariel Maltez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Pereyra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2025 -

Koons Kia of Woodbridge responded

Ariel, we're delighted to hear that our location and inventory worked out well for you at Koons Kia of Woodbridge! Thanks for the kind words about our team.

March 05, 2025

Listened to my needs Listened to my needs. Helped resolve my issues Listened to my needs. Helped resolve my issues. Updated me on questions I had More

by Jmellette71
Recommend Dealer
Yes
Employees Worked With
Christian
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Mar 06, 2025 -

Koons Kia of Woodbridge responded

We're delighted to hear that our team at Koons Kia of Woodbridge was attentive and helpful in addressing your needs. Thank you for sharing your experience with us!

March 04, 2025

The team at Koons Kia if Woodbridge were friendly and efficient. They were prompt, courteous. They got us into the vehicle we wanted and got us on our way. More

by csheldon07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sopele B.
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Mar 04, 2025 -

Koons Kia of Woodbridge responded

Thank you for sharing your experience with us! We're happy to hear that our team at Koons Kia of Woodbridge provided friendly, efficient service during your purchase. Enjoy your new vehicle!

March 04, 2025

They had really good service and I found what I liked and it’s a nice car More

by tyasiaaaa12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Itzel
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Mar 05, 2025 -

Koons Kia of Woodbridge responded

We really appreciate you taking the time to leave Koons Kia of Woodbridge this awesome review, thank you!

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