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Koons Kia of Woodbridge

Woodbridge, VA

4.3
751 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Sales Hours
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14208 Jefferson Davis Highway

Woodbridge, VA

22191

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Showing 751 reviews

May 18, 2025

Eric was my salesperson & he was amazing. He listened to me I wanted a brown leather interior with a bench seat. Eric was able to find one Faith Ali the internet manager said that kooks w More

by thompsonlp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Faith Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric.Slifko 808 699-9987
May 19, 2025 -

Koons Kia of Woodbridge responded

We're delighted to hear that Eric and Faith were able to meet your needs at Koons Kia of Woodbridge! It's fantastic you got the Telluride with the interior you wanted. Enjoy every drive in your new vehicle, and thank you for choosing us!

May 17, 2025

Seamless and uneventful No issues. The procedure was direct and informed It was on Thursday More

by ckrichardsonii
Recommend Dealer
Yes
Employees Worked With
Colin
May 19, 2025 -

Koons Kia of Woodbridge responded

Thanks so much for the feedback. We look forward to your next visit to Koons Kia of Woodbridge!

May 17, 2025

Service was good however the aesthetics of the environment need major improvement, it use to look nice and clean with free snacks now it’s junky and unclean. The coffee machine was leaking liquids More

by sisjoyce914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvis
May 19, 2025 -

Koons Kia of Woodbridge responded

Thank you for your feedback, Joyce. We appreciate your input and will address the concerns about our environment at Koons Kia of Woodbridge to ensure a better experience next time. Your satisfaction is important to us!

May 17, 2025

Everyone day was very kind and helpful. I wish I had got a different sales person. The Finance office was nice.. The service department was nice.. I would’ve preferred a different sales pe More

by lanettamorgan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pritzel sales lady
May 19, 2025 -

Koons Kia of Woodbridge responded

Lanetta, thank you for sharing your feedback with us. We're glad to hear that most of the team at Koons Kia of Woodbridge provided a positive experience, and we appreciate your input on how we can improve our sales service. If there's anything else you'd like to discuss or need assistance with, please let us know!

May 16, 2025

Elvis was great and the dealerships clean. Everyone was very pleasant. The service there is always top notch More

by Cvoccio
Recommend Dealer
Yes
Employees Worked With
Elvis
May 16, 2025 -

Koons Kia of Woodbridge responded

Thank you for sharing your experience! We're delighted to hear that Elvis and the team at Koons Kia of Woodbridge provided top-notch service in a pleasant environment. We appreciate your support!

May 16, 2025

I would give this dealership 0 stars if I could. This dealership does not care about their customers whatsoever!! More

by jshelton514
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Wayne Pereyra
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Winchell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roman, Ruben
May 21, 2025 -

Koons Kia of Woodbridge responded

I'm sorry to hear about your experience. We strive for excellent customer service and it's concerning that we fell short in this instance. Please reach out so we can address any issues you faced directly. Thank you, Tearolon Harris - Customer Relations Manager - tearolon.harris@koons.com

May 16, 2025

Myy service tech. Elvis was great. He explained all that would happen and reviewed it again when completed. More

by rickbreedlove62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvis
May 16, 2025 -

Koons Kia of Woodbridge responded

Rick, we're delighted to hear that Elvis provided you with excellent service at Koons Kia of Woodbridge. Thanks for sharing your experience!

May 15, 2025

Very poor customer service. Would very unlikely recommend this place to my brother or any other relatives who are getting ready to buy a vehicle soon. More

by andclem8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Itzel
May 15, 2025 -

Koons Kia of Woodbridge responded

I'm sorry if you did not receive the accommodating customer service we aim to provide. If you're open to discussing your experience further, please reach out so we can address any concerns you may have. Thank you, Tearolon Harris - Customer Relations Manager - tearolon.harris@koons.com

May 15, 2025

We bought a new a telluride last week and was very pleased with the process, especially the saleswoman, Itzel Sifuentes. Itzel is intelligent, friendly, helpful, and reliable. She did her best to simp More

by Well
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Itzel Sifuentes
May 15, 2025 -

Koons Kia of Woodbridge responded

Thank you for sharing your positive experience with us at Koons Kia of Woodbridge! We're delighted to hear that Itzel made the process smooth and enjoyable. Enjoy your new Kia Telluride, and we're here if you need anything in the future!

May 15, 2025

Great Service. We are thankful for the help we received and for the hard work our sales guy put into More

by fabiangmz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Koons Kia of Woodbridge responded

Fabian, thank you for the great review. We look forward to seeing you again at Koons Kia of Woodbridge!

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