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Koons Kia of Woodbridge
Woodbridge, VA
606 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Sales Hours
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 9:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 606 reviews
Verified Customer
April 17, 2025
The service worker down the desk from mine was quite rude to his customer. She was upset because your schedulers didn't know what's happening in the actual department, and he couldn't actually accommodate he to his customer. She was upset because your schedulers didn't know what's happening in the actual department, and he couldn't actually accommodate her in the schedule. He was saying it wasn't his fault. But it wasn't hers either. Every time she tried to talk, he would interrupt saying, I'll do the service again. She would try to ask something and he would just repeat that. I didn't have exact wording as I was trying to listen to my person. But the tone, interruption, and the snarky attitude of "will that make you happy?" was unpleasant. As for my service, I was in several weeks ago. They diagnosed the problem and were able to replicate it. They said they would call. I heard nothing back and called myself. "Oh yeah" ... So pretty sure they forgot. Was told in order to get it covered by Kia, I needed another diagnostic. I sat for several hours. Then was told they couldn't replicate it this time and that Kia needed a recording of the problem. I also couldn't replicate it. Though it has happened several times in the last few days. Your people saw it last time. If you don't trust your people witnessing it, why should I trust them? More
by ADDISON42
Employees Worked With
Service. Christian
April 17, 2025
For 3 years, this dealership has provided top notch service for two different Kia vehicles. Luckily for me, they are close to the house service for two different Kia vehicles. Luckily for me, they are close to the house More
by thomas.adam007
Employees Worked With
April 17, 2025
Everything went well and I thank Elvis for providing excellent service!!!!! Thank you Koons Kia excellent service!!!!! Thank you Koons Kia More
by JW.JAMIESON
April 16, 2025
Schedule timeline was easy - was able to get an appointment in the reasonable time we called. Throrough maintenance check and offered recommendations after service. Competitive price. Overall great appointment in the reasonable time we called. Throrough maintenance check and offered recommendations after service. Competitive price. Overall great customer experience. More
by EBNI01
April 16, 2025
everyone was so good from the very beginning to the end very professional checked on me via text came in person to let me know what was going on with the automobile and telling me how long my day was I rea very professional checked on me via text came in person to let me know what was going on with the automobile and telling me how long my day was I really like Koons Woodbridge More
by YOLUNDAMAY
Employees Worked With
April 16, 2025
I am a recent purchaser of a vehicle from the company and have nothing but admiration for the staff and the experience of buying was greatly appreciated. I was not expecting to purchase a vehicle when I did have nothing but admiration for the staff and the experience of buying was greatly appreciated. I was not expecting to purchase a vehicle when I did but have no regrets about buying. More
by white_amt
