Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Koons Kia of Woodbridge
Woodbridge, VA
754 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Sales Hours
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 9:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 754 reviews
October 28, 2025
I would give Koons Kia of Woodbridge a minus-0 rating if I could!!!! They are the worse dealership I have ever dealt with. Sure they are nice while sticking the knife in your back. They sold me a very expen I could!!!! They are the worse dealership I have ever dealt with. Sure they are nice while sticking the knife in your back. They sold me a very expensive vehicle that had a major oil leak; later learning of other problems. They agreed to repay the $7,000 I spent for the current repairs, overnighted a cashiers check & the next morning put a STOP PAYMENT on it! They refused to take my calls, speak to me or respond to anything!!!! THEY HAVE THE WORSE CUSTOMER SERVICE IN THE WORLD!!! The General Manager, Donovan Badamirza is a joke. He would not speak with me. I filed a complaint with the VA Attorney General & they didn't even respond to them. My best friend also purchased a vehicle from them & it didn't even make it home. They also refused to correct her situation. I would recommend, NEVER dealing with this disaster of a dealership. RUN IN THE OTHER DIRECTION, don't believe anything they say! They do not stand behind their product & do not honor their promises. RUN!!!!!!! What happened to “GOOD FAITH!” xxxx Poor SERVICE! More
by tajmarw
Employees Worked With
Other Employees :
Caroline Harris, Jonathan DeLeon, Brian Groleau, Alex Madeuno
October 28, 2025
I would give Koons Kia of Woodbridge a minus-0 rating if I could!!!! They are the worse dealership I have ever dealt with. Sure they are nice while sticking the knife in your back. They sold me a very expen I could!!!! They are the worse dealership I have ever dealt with. Sure they are nice while sticking the knife in your back. They sold me a very expensive vehicle that had a major oil leak; later learning of other problems. They agreed to repay the $7,000 I spent for the current repairs, overnighted a cashiers check & the next morning put a STOP PAYMENT on it! They refused to take my calls, speak to me or respond to anything!!!! THEY HAVE THE WORSE CUSTOMER SERVICE IN THE WORLD!!! The General Manager, Donovan Badamirza is a joke. He would not speak with me. I filed a complaint with the VA Attorney General & they didn't even respond to them. My best friend also purchased a vehicle from them & it didn't even make it home. They also refused to correct her situation. I would recommend, NEVER dealing with this disaster of a dealership. RUN IN THE OTHER DIRECTION, don't believe anything they say! They do not stand behind their product & do not honor their promises. RUN!!!!!!! What happened to GOOD FAITH!!!! They have no idea what that means. xxxx Poor SERVICE! More
by tajmarw
Employees Worked With
Other Employees :
Caroline Harris, Jonathan DeLeon, Brian Groleau, Alex Madeuno
September 20, 2025
We had a difficult time picking out a car. When we arrived, Wayne was very welcoming to us and was very helpful. Thanks to him we were able to pick a car that was perfect for our family. Durin When we arrived, Wayne was very welcoming to us and was very helpful. Thanks to him we were able to pick a car that was perfect for our family. During the process he was able to answers all of our questions and did not left us confuse. Overall our experience with him was exceptional. More
by thuyhangsy1963
Employees Worked With
Wayne
September 15, 2025
Buyer Beware - just to let you know how they do things here.....their price sheet starts with the MSRP number. Included in this number is the $1435 Kia Freight and handling charge. They then discount t here.....their price sheet starts with the MSRP number. Included in this number is the $1435 Kia Freight and handling charge. They then discount the MSRP amount. But then they have another specific line charge of Freight for $1435. So they have now charged you twice for the Freight amount (once in the MSRP number and a second time in the specific Freight amount. So any discount they give you is offset by charging the Freight amount twice. More
by TJ
September 15, 2025
Good interaction with the sales man Daniel, he is honest and straight forward to deal with, but the process is time consuming especially when one has to come back to fix something, the last 2 day of my expe and straight forward to deal with, but the process is time consuming especially when one has to come back to fix something, the last 2 day of my experience at koons Kai dealer store was better, I lost many hours for my job just to wait for the car to be fix. Anyway as a whole I have a car to carry me on. This is my second purchase within 2 years I hope i won't come again . More
by BANISTO
Employees Worked With
Daniel and his manager
September 11, 2025
Wayne is excellent sell man and acknowledge well paperwork for the deal . He is friendly and cheerful and help customer to answer all questions, highly recommended . paperwork for the deal . He is friendly and cheerful and help customer to answer all questions, highly recommended . More
by kyly
August 24, 2025
Had a wonderful car buying experience yesterday at Koons Woodbridge. Our salesperson, Quenten Groat, did an excellent job in sending me vidoes of the car I was interested in and following up without being p Woodbridge. Our salesperson, Quenten Groat, did an excellent job in sending me vidoes of the car I was interested in and following up without being pushy. I had reached out to multiple dealerships and he was the only one that went above and beyond. The whole process was very easy and we were in and out within a couple hours. Highly recommend! More
by maureenzanetti1
Employees Worked With
Quinten Groat
August 20, 2025
My salesman, Jordan Smith, was very accommodating from our phone meeting through the entire process. our phone meeting through the entire process. More
by nita3882
Employees Worked With
August 18, 2025
Brenna was excellent! She helped streamline my routine service appointment as well as helped educate me on the recommendations that the dealership offered. She helped streamline my routine service appointment as well as helped educate me on the recommendations that the dealership offered. More
by Thatlnerandomreview
Employees Worked With
Brenna
August 16, 2025
Easy to make a great deal and delivered promised vehicle to our satisfaction. Would purchase from here again. Great dealership. to our satisfaction. Would purchase from here again. Great dealership. More
by Bill E
Employees Worked With
