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Koons Kia of Woodbridge

Woodbridge, VA

4.3
747 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Sales Hours
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14208 Jefferson Davis Highway

Woodbridge, VA

22191

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Showing 748 reviews

May 31, 2025

I received an upfront assessment and estimate. My service person was well spoken and courteous and explained everything to me. More

by n.m.flowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot his name.
May 30, 2025

It is good, but in my case I am not 100% satisfied with my vehicle, DCT and rear back noise still. More

by Luis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darwin Orellano Rodurguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025

The whole experience was bad. Lack of communication, deceptive financing practices, and poor customer service More

by CB
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anthony Valdez and Alex
May 28, 2025 -

Koons Kia of Woodbridge responded

I'm sorry to hear about your experience. We strive for clear communication and transparency, so it's concerning to read this feedback. Please reach out if you'd like us to address any specific issues or discuss further. Thank you, Tearolon Harris - Customer Relations Manager - tearolon.harris@koons.com

May 27, 2025

Great to work with and Super friendly. Worked hard to get my car out in timely manner More

by lisa@lisasteelman.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
May 28, 2025 -

Koons Kia of Woodbridge responded

We are glad to hear that our team got you in and out quickly. Thanks for choosing Koons Kia of Woodbridge!

May 22, 2025

Jordan was a pleasure to work with. He reserved the car for me to come in that weekend and see it, and made the buying process very easy. More

by TeddyP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Koons Kia of Woodbridge responded

We're delighted to hear that Jordan made your experience at Koons Kia of Woodbridge smooth and enjoyable. Thank you for choosing us, and we hope you're loving your new car!

May 19, 2025

We have bought 3 cars from this dealership. In general Koons is able to get anyone approved for a vehicle and in the past we gave gotten some good deals. More

by Dncc
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Wayne Pereyra
2.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Asimana
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Koons Kia of Woodbridge responded

Thank you for your continued trust in Koons Kia of Woodbridge! We're glad to hear you've had positive experiences with us and appreciate your feedback. Looking forward to assisting you again in the future!

May 18, 2025

My experience this time was so much better compared to last time. I really appreciated. More

by ZELALEMYEMRUX
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
May 19, 2025 -

Koons Kia of Woodbridge responded

It was our pleasure to assist you. Thank you from all of us here at Koons Kia of Woodbridge!

May 18, 2025

Eric was my salesperson & he was amazing. He listened to me I wanted a brown leather interior with a bench seat. Eric was able to find one Faith Ali the internet manager said that kooks w More

by thompsonlp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Faith Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric.Slifko 808 699-9987
May 19, 2025 -

Koons Kia of Woodbridge responded

We're delighted to hear that Eric and Faith were able to meet your needs at Koons Kia of Woodbridge! It's fantastic you got the Telluride with the interior you wanted. Enjoy every drive in your new vehicle, and thank you for choosing us!

May 17, 2025

Service was good however the aesthetics of the environment need major improvement, it use to look nice and clean with free snacks now it’s junky and unclean. The coffee machine was leaking liquids More

by sisjoyce914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvis
May 19, 2025 -

Koons Kia of Woodbridge responded

Thank you for your feedback, Joyce. We appreciate your input and will address the concerns about our environment at Koons Kia of Woodbridge to ensure a better experience next time. Your satisfaction is important to us!

May 17, 2025

Everyone day was very kind and helpful. I wish I had got a different sales person. The Finance office was nice.. The service department was nice.. I would’ve preferred a different sales pe More

by lanettamorgan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pritzel sales lady
May 19, 2025 -

Koons Kia of Woodbridge responded

Lanetta, thank you for sharing your feedback with us. We're glad to hear that most of the team at Koons Kia of Woodbridge provided a positive experience, and we appreciate your input on how we can improve our sales service. If there's anything else you'd like to discuss or need assistance with, please let us know!

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