Koons Kia of Owings Mills

Every visit to KIA in Owings Mills has been a pleasant experience. The dealership and the representative I usually work with Chris Stewart calls me, makes me comfortable when I am at the dealership, keep experience. The dealership and the representative I usually work with Chris Stewart calls me, makes me comfortable when I am at the dealership, keeps me informed, and makes sure that my work is of good quality and i a timely manner. I keep coming back! More

My wife and I came in today to look at a few cars for a possible future purchase. Most of the service was helpful, but it went downhill when we met the finance guy (Mike). I understand that we weren't lo possible future purchase. Most of the service was helpful, but it went downhill when we met the finance guy (Mike). I understand that we weren't looking to purchase a car today, but with a serious mind to purchase in the future (and in the future I mean within the month) I would expect the service to be interested in making a sale. Mike on the other hand came off like he could care less if we were buying a car or not. My wife and I will not be returning to this dealership which is unfortunate because we enjoyed the rest of our experience there. More

Johnathan Carr was the reason that I purchased my car from this dealer. He had a very positive attitude and was very patient. The process was very long and there were some miscommunications with financ from this dealer. He had a very positive attitude and was very patient. The process was very long and there were some miscommunications with financing that caused headaches but in the end I walked out with my car. I have been very pleased with my car so far. More

I had an excellent experience with the Koons Dealership. Mike was friendly, accomodating, and kept me informed of what was going on during the entire process. I'd definitely return to Koons again for anoth Mike was friendly, accomodating, and kept me informed of what was going on during the entire process. I'd definitely return to Koons again for another vehicle. More

Everyone was very polite and helpful. Mike B was very knowledgeable and engaging. Never once did I feel like i was being taken advantage of. knowledgeable and engaging. Never once did I feel like i was being taken advantage of. More

We chose to purchase a car out of New York State due to lack of available cars with colors and options we were looking for. Local dealers were selling cars very near sticker price with only factory rebates lack of available cars with colors and options we were looking for. Local dealers were selling cars very near sticker price with only factory rebates as discounts. I found a black 2012 Optima SX with premium technology and touring packages available from Koons in Owings Mills. The purchase was EASY, with dealer putting together all info and required paperwork to properly tag vehicle for ride home. Met with people from dealer who got us a great 5 year finance package and were on the road within about 2 hours of our arrival. I would highly recommend this dealer as the sales manager, salesman and finance people are fabulous! If you are planning to buy a car from ANY dealer take a moment to look at their inventory and take the stress out of the buying process with Koons! When we buy our next car, we will be sure to stop there first! More

I wont to thank the both of them for there help, and the time they put in with me to find me a car. I'am really enjoying my car and again I just wont to thank u both for everything. Sherry Randle time they put in with me to find me a car. I'am really enjoying my car and again I just wont to thank u both for everything. Sherry Randle More

I went into this dealership with a long list of things that i wanted and terrible credit. Other dealerships had put me off and left me wondering if they would call. Tiffany and Johnathon were very attenti that i wanted and terrible credit. Other dealerships had put me off and left me wondering if they would call. Tiffany and Johnathon were very attentive and excited to try and get me the car I wanted, even with my credit history. Tiffany always got back to me quickly and happily. Johnathon was knowledgable, funny, informative,and engaging. He is a true customer service specialist. I would highly reccomend this dealership and more specifically Johnathon and Tiffany to anyone interested in a honest and enjoyable sales experience. More

My experience at this dealership was especially pleasant. They were courteous and eager to serve me. Thomas Little is a wonderful sales consultant to work with. His attended to me even though it was late i They were courteous and eager to serve me. Thomas Little is a wonderful sales consultant to work with. His attended to me even though it was late in the evening and I had no prior appointment. I would highly recommend this dealership. More

This dealership earned my business because of there friendly attitude I've been shopping around for my kia optima and had visit another kia dealer before this one and the service i received from the ot friendly attitude I've been shopping around for my kia optima and had visit another kia dealer before this one and the service i received from the other dealer was horrible i felt brush off but with koons kia i felt the difference in every person i talk to. the dealer really work with me in helping me get a car and my sells person Jonathan really new is car and was to answer every question i had without fail. More