Koons Kia of Owings Mills
Owings Mills, MD
Filter Reviews by Keyword
By Type
Showing 194 reviews
Great service. Rich Sinclair was extremely helpful in explaining my service options. The work was done within the time frame promised and my car was even washed and Rich Sinclair was extremely helpful in explaining my service options. The work was done within the time frame promised and my car was even washed and vacuumed! More
Gary is THE BEST!! This was, absolutely, THE BEST experience i have ever had buying a car. Gary Tolentino is amazing! Extremely knowledgeable about the vehicle, very per This was, absolutely, THE BEST experience i have ever had buying a car. Gary Tolentino is amazing! Extremely knowledgeable about the vehicle, very personable. It felt like i had known him for years and it was the first time i had ever met him. Thank you to the everyone there. Everyone was very welcoming and friendly. So glad i chose this dealership to visit and purchase a vehicle from. More
Satisfied Six Year Customer Besides the excellent service, Im treated like a customer that comes in everyday...Meaning they know my name along with knowing my car. The service ma Besides the excellent service, Im treated like a customer that comes in everyday...Meaning they know my name along with knowing my car. The service manager Lee always makes time to say hi not only to me but all the customers. For six years they have keep my Soul in great running condition that I was able to pass it onto my son and I just bought my new Optima from Koons and that too will be serviced by Koons. Thank you to Lee Ferguson and his team especially to Rich Sinclair and also Rachel Thank you again, Tony from Chesapeake More
I LOVE KOONS Larry is my advisor and he is always honest with me. The work is completely correctly the first time and he makes sure I get alternate transportation Larry is my advisor and he is always honest with me. The work is completely correctly the first time and he makes sure I get alternate transportation More
Excellent Service, Excellent Team! Koons Kia always provides superior service. The team is thorough, thoughtful, and knowledgeable. I cannot imaging going any where else for service. Koons Kia always provides superior service. The team is thorough, thoughtful, and knowledgeable. I cannot imaging going any where else for service. They are a top notch dealership! More
pay in g attention Robert was amazing! From the moment that he engaged us we felt as if we had his full attention. We were going to the mail box and had NO intentions of Robert was amazing! From the moment that he engaged us we felt as if we had his full attention. We were going to the mail box and had NO intentions of buying a car before December, but because of Roberts ability to listen, he helped us find the perfect vehicle this week. Thanks Koons for providing a great overall buying experience, and a big 'high five ' to Robert Thomson for extraordinary customer service! More
Job well done! Took my car in Saturday for recall and had a check engine light on. The service was fast and less then a hour. This is my second time I received help Took my car in Saturday for recall and had a check engine light on. The service was fast and less then a hour. This is my second time I received help from Richard and he never fails to help me understand and go over everything with me once again I left a happy consumer and happy that I purchased a car from here. He is very polite and honest. More
Amazing experience from start to finish Everyone was great. They b worked hard to ensure I left with what I wanted and for a great price! I appreciate everyone involved and will come back in Everyone was great. They b worked hard to ensure I left with what I wanted and for a great price! I appreciate everyone involved and will come back in the future for all purchases. More
2016 Sorento Purchased a new Sorento and the atmosphere was very relaxed and low/no pressure. Robert Thompson (sales consultant) knowledge of the car and it's fea Purchased a new Sorento and the atmosphere was very relaxed and low/no pressure. Robert Thompson (sales consultant) knowledge of the car and it's features were spot on. His personality makes you feel as though you've know him for years. More
Great car sales man! I recently purchased a used 2012 alien green Kia soul. Brad really worked with me and let me see my options for picking a car he let me review a new K I recently purchased a used 2012 alien green Kia soul. Brad really worked with me and let me see my options for picking a car he let me review a new Kia soul and the used car i purchased he went over everything that's in both cars to let me see what i wanted. overall i was very happy with my purchase he was very friendly,outgoing and honest. I would recommend brad to any of my friends or family looking to get a car! More