Koons Kia of Owings Mills
Owings Mills, MD
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One of the worst buying experience I have ever had. I had my windshield replaced on my brand new car and I didn't like it. My salesman Javon Page ghosted me after couple of days of selling me the car. I had my windshield replaced on my brand new car and I didn't like it. My salesman Javon Page ghosted me after couple of days of selling me the car. Not surprising at all. Just don't expect anything spectacular from this dealer. Just keep your expectations extremely low and you will have a great experience. Definitely never comimg back here. And I was going to buy another car. What a shame. More
Scheduling was easy and available at a convenient time. The service contact got the work started quicky and completed ahead of the estimated time. Very pleased. The service contact got the work started quicky and completed ahead of the estimated time. Very pleased. More
SHADY, SHADY, SHADY- wasted our time! Bumped the price of a used car up $1000 after we test drove and said we were interested. Came back the next day to purchase and they added the $1000 Bumped the price of a used car up $1000 after we test drove and said we were interested. Came back the next day to purchase and they added the $1000 to the bottom line!! The sales manager Josh- just a cocky jerk. No thanks!! We won’t buy from another Koons anything AGAIN!! More
Koons service department was wonderful! Scheduling was easy and they were very accommodating. The service technician was great!! . Scheduling was easy and they were very accommodating. The service technician was great!! . More
We had a great experience from start to finish. Minh Le was very responsive and gave us the price upfront so we could be prepared when we arrived. He walked us through everything and did a great jo Minh Le was very responsive and gave us the price upfront so we could be prepared when we arrived. He walked us through everything and did a great job. When you go buy a new Kia be sure to ask for Minh Le. More
My experience with the sales associate Tomas Wiedel was amazing. We’ve been in talks for a 2024 KIA for about 4 weeks and he constantly checked in on me. I let him know my situation and he made it happen o amazing. We’ve been in talks for a 2024 KIA for about 4 weeks and he constantly checked in on me. I let him know my situation and he made it happen once I was ready to come in to visit. His communication is great and I didn’t feel like I was being “hassled” to get a car like how other dealerships treat you. I appreciate Tomas so much and also Jon Lefko who assisted with the financing portion. Both men really took care of me and I’m forever grateful. Thank you!!!!! More