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Koons Kia of Owings Mills

Owings Mills, MD

3.3
194 Reviews

9610 Reisterstown Rd

Owings Mills, MD

21117

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Showing 194 reviews

November 09, 2024

One of the worst buying experience I have ever had. I had my windshield replaced on my brand new car and I didn't like it. My salesman Javon Page ghosted me after couple of days of selling me the car. More

by roberthjkim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Javon Page
September 27, 2024

On time, quick,and efficient. They texted me while the work was going on and again when my car was ready. More

by miltlitz53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Silvers
Sep 27, 2024 -

Koons Kia of Owings Mills responded

Thank you for sharing your experience! We're glad to hear our team at Koons Kia of Owings Mills provided timely and efficient service. We appreciate your feedback!

August 16, 2024

Scheduling was easy and available at a convenient time. The service contact got the work started quicky and completed ahead of the estimated time. Very pleased. More

by CB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kent Kelley
Aug 16, 2024 -

Koons Kia of Owings Mills responded

We're delighted to hear that scheduling and service were convenient and efficient at Koons Kia of Owings Mills. Thanks for sharing your positive experience!

August 03, 2024

I have been a customer with Koons for many years and service is 👍 great always. More

by levenia Ryce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Mullins
Aug 05, 2024 -

Koons Kia of Owings Mills responded

Levenia, we are glad to hear that our team has provided excellent service. Thanks for trusting Koons Kia of Owings Mills with your automotive needs.

June 04, 2024

SHADY, SHADY, SHADY- wasted our time! Bumped the price of a used car up $1000 after we test drove and said we were interested. Came back the next day to purchase and they added the $1000 More

by Tonsig3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Josh - the taller cockier one
Jun 13, 2024 -

Koons Kia of Owings Mills responded

It's disappointing to hear about your experience. We strive for transparency and fairness in our pricing, so this feedback is concerning. We'd like the opportunity to address this situation directly with you. Please reach out when you can. Thank you, Ron Howard - General Manager - ron.howard@koons.com

April 01, 2024

Koons service department was wonderful! Scheduling was easy and they were very accommodating. The service technician was great!! . More

by Kgonzales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think his name or nic-name was “E”. He is wonderful!!! Also, Ron the GM is truly a wonderful person. I can’t say enough good things about him.
Apr 02, 2024 -

Koons Kia of Owings Mills responded

We're delighted to know that our service department at Koons Kia of Owings Mills made your experience a great one! We strive for easy scheduling and top-notch service. Thanks for the review!

March 14, 2024

This was a very smooth and professional experience, everyone was easy to work with to get the deal done. More

by 4jdn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alina Moore
Mar 14, 2024 -

Koons Kia of Owings Mills responded

We're glad to know your experience at Koons Kia of Owings Mills was smooth and professional. We strive for top-notch service like this! Thanks for sharing this positive feedback—we appreciate it!

March 13, 2024

We had a great experience from start to finish. Minh Le was very responsive and gave us the price upfront so we could be prepared when we arrived. He walked us through everything and did a great jo More

by Kevin D
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Minh Le
Mar 13, 2024 -

Koons Kia of Owings Mills responded

Kevin, it's great to know that Minh and our team at Koons Kia of Owings Mills provided you with a top-notch experience. We appreciate your recommendation! Enjoy your new Kia!

February 26, 2024

My experience with the sales associate Tomas Wiedel was amazing. We’ve been in talks for a 2024 KIA for about 4 weeks and he constantly checked in on me. I let him know my situation and he made it happen o More

by Alexusgarnetta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tomas Wiedel, Jon Lefko
Feb 26, 2024 -

Koons Kia of Owings Mills responded

We're so happy to know that Tomas and Jon provided you with such a positive experience at Koons Kia of Owings Mills. We appreciate your kind words and are here for any future needs!

February 19, 2024

It was very comfortable waiting for my vehicle to be repaired. Samantha is helpful and friendly. More

by lindacook84684@gmail.com
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha, don’t know mechanics name.
Feb 20, 2024 -

Koons Kia of Owings Mills responded

Thanks for choosing Koons Kia of Owings Mills, Linda. We love to hear Samantha delivered a 5-star experience!

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