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Koons Easton Toyota

Easton, MD

4.8
273 Reviews

6730 Ocean Gateway

Easton, MD

21601

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Showing 273 reviews

March 22, 2023

They are not bad dealers they tried the best to help customers happy in any matter More

by jonasseprucien04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Spears
Mar 22, 2023 -

Koons Easton Toyota responded

Thank you for sharing your feedback and leaving Koons Easton Toyota a review. We appreciate your recognition.

March 18, 2023

Had a good experience with Tanner Holbrook. Answered all of our questions and concerns, but never pushy and overbearing. Excellent qualities in a young representative of Koons Toyota, Easton. C More

by mooremilk01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanner Holbrook , Chris Willis
Mar 20, 2023 -

Koons Easton Toyota responded

Thank you so much for stopping by to review Tanner and the team at Koons Easton Toyota! Safe travels!

March 11, 2023

Kash was great. Couldn’t had asked for a better Sales Representative! Great experience. Thanks Kash! More

by MikeB
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kashyap, Marcus Carpenter
Mar 13, 2023 -

Koons Easton Toyota responded

It's great to hear that Kash took such great care of you! Thank you for choosing Koons Easton Toyota and for sharing your experience. Safe travels ahead!

March 01, 2023

Efficient and easy experience with my service appointment from beginning to the end at dealership. More

by b_lorriane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Sewell
Mar 01, 2023 -

Koons Easton Toyota responded

We’re glad we could deliver a 5-star experience here at Koons Easton Toyota!

February 28, 2023

Mr Massey was very good to work with. Knows his product very well. I couldn't have asked for a better salesman to walk me through the process. Go see Ben. You won't be disapointed. More

by Babsie F.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benedict Massey, Loren Mayr
Feb 28, 2023 -

Koons Easton Toyota responded

We are thrilled to hear that Ben earned your 5 stars. Thanks for working with the Koons Easton Toyota team!

February 23, 2023

Sales person was very helpful in providing me with a good look at the vehicle by video, as I had to drive 7 hrs. to the dealer and did end up purchasing it. Thanks! More

by Buck
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chad
Feb 24, 2023 -

Koons Easton Toyota responded

Thank you for making the trip to work with us here at Koons Easton Toyota!

February 11, 2023

Mike Jacobs did a great job helping us figure out exactly what features would serve us best. He is a straight shooter and I can easily say he will help you get the biggest bang for the buck. More

by T. Huntington
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Jacobs, Loren Mayr
Feb 13, 2023 -

Koons Easton Toyota responded

Thank you for the review. We're glad that Mike was nice to work with. We appreciate your business here at Koons Easton Toyota. See you around!

January 11, 2023

Mike was great to work with! He was friendly, knowledgeable and put no pressure on us. Both our salesman and finance manager were easy to work with and got us in and out quickl More

by David
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike , Chris Willis
Jan 11, 2023 -

Koons Easton Toyota responded

David, thank you for leaving Koons Easton Toyota a five-star review! We are happy to hear that Mike and our team delivered a seamless and enjoyable buying experience. Congrats on your new ride, and drive safely!

December 29, 2022

I loved the assistance service, I had in mind that the process is slow but the good treatment and guidance was excellent, recommended. More

by Liz_felixgarcia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Morris
Dec 29, 2022 -

Koons Easton Toyota responded

Thank you for your confidence in our team! We appreciate your feedback and kind words about us here at Koons Easton Toyota. Until next time!

December 21, 2022

Went in today for oil change and was really surprised I paid $131. For oil change totally ridiculous 😩😩 More

by pricillamoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Chalupa
Dec 22, 2022 -

Koons Easton Toyota responded

Hi Pricilla — this service included an oil change, an oil filter, and a tire rotation. The actual bill was $118.00 plus tax and shop supplies. I'd be happy to discuss this with you further and clear things up if you'd like. Please give me a call at your convenience. Thank you, JT Thompson - General Manager - 410-822-8000

Dec 22, 2022 -

pricillamoore responded

I thought the tire rotation came with the change of oil, I've been taking my car there for the past couple years I never paid that much for oil change. But it's okay I won't be taking it there anymore.

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