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Koons Easton Toyota

Easton, MD

4.8
278 Reviews

6730 Ocean Gateway

Easton, MD

21601

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Showing 278 reviews

May 16, 2023

Love this service department! Reps are very professional and friendly . Appointments are accepted & if you aren’t able to drop off your vehicle, they will come to your home to pic More

by Lgrove1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Cauffman
May 16, 2023 -

Koons Easton Toyota responded

We appreciate the time you took to share your great experience with Koons Easton Toyota! Our team always strives to provide an easy experience for our customers and we're glad to hear that we could make things so convenient for you. We look forward to working with you again down the road!

May 13, 2023

Everyone very nice at Koons Easton. I reccomend them from Sales to Finance to Service. Nice experience. More

by ksgrimes78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Wenck and Colin Sewell, Chris Willis
May 15, 2023 -

Koons Easton Toyota responded

Here at Koons Easton Toyota, we always value and appreciate our customers' feedback. Thank you for your kind words and praises!

May 06, 2023

There was great service and Charlie kept me informed every step of the way while I was waiting for the work to be done. More

by bedwell51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Cauffman
May 08, 2023 -

Koons Easton Toyota responded

We appreciate your kind words about our team and Charlie's great service at Koons Easton Toyota! It's wonderful to hear that he kept you informed during your wait. Thank you for the five-star review!

April 06, 2023

While shopping on-line for a used vehicle I saw that Koons had one that might work. I contacted the internet salesperson and received details plus they sent me a video of the car. I had them write up a More

by RVRGUYD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanner Holbrook, Chris Willis
Apr 06, 2023 -

Koons Easton Toyota responded

Thank you for the review! We are so glad to hear that you had such a successful purchase experience working with Tanner, Justin, Chris, and the Koons Easton Toyota team. We will be sure to pass on the kind words to them. With regard to the rest of your feedback, we apologize for your financing taking longer than anticipated and will be sure to work toward improving our practices in the future. If there is anything more we can do to assist you, please feel free to reach out. Best, JT Thompson - General Manager - 410-822-8000 x1501

March 23, 2023

Mike and the team made it very easy. I needed a new truck and they had a great deal. I drove over to them, worked everything with my trade, and took my new truck home. Done Deal! More

by sierrabravo12349
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Jacobs, Chris Willis
Mar 24, 2023 -

Koons Easton Toyota responded

Your review is everything we hope to see! We're so glad Mike and the rest of the Koons Easton Toyota team could make your trade-in experience a smooth success. Safe travels, and enjoy your new truck!

March 22, 2023

They are not bad dealers they tried the best to help customers happy in any matter More

by jonasseprucien04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Spears
Mar 22, 2023 -

Koons Easton Toyota responded

Thank you for sharing your feedback and leaving Koons Easton Toyota a review. We appreciate your recognition.

March 18, 2023

Had a good experience with Tanner Holbrook. Answered all of our questions and concerns, but never pushy and overbearing. Excellent qualities in a young representative of Koons Toyota, Easton. C More

by mooremilk01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanner Holbrook , Chris Willis
Mar 20, 2023 -

Koons Easton Toyota responded

Thank you so much for stopping by to review Tanner and the team at Koons Easton Toyota! Safe travels!

March 11, 2023

Kash was great. Couldn’t had asked for a better Sales Representative! Great experience. Thanks Kash! More

by MikeB
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kashyap, Marcus Carpenter
Mar 13, 2023 -

Koons Easton Toyota responded

It's great to hear that Kash took such great care of you! Thank you for choosing Koons Easton Toyota and for sharing your experience. Safe travels ahead!

March 01, 2023

Efficient and easy experience with my service appointment from beginning to the end at dealership. More

by b_lorriane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Sewell
Mar 01, 2023 -

Koons Easton Toyota responded

We’re glad we could deliver a 5-star experience here at Koons Easton Toyota!

February 28, 2023

Mr Massey was very good to work with. Knows his product very well. I couldn't have asked for a better salesman to walk me through the process. Go see Ben. You won't be disapointed. More

by Babsie F.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benedict Massey, Loren Mayr
Feb 28, 2023 -

Koons Easton Toyota responded

We are thrilled to hear that Ben earned your 5 stars. Thanks for working with the Koons Easton Toyota team!

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