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Koons Easton Toyota

Easton, MD

4.8
278 Reviews

6730 Ocean Gateway

Easton, MD

21601

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Showing 278 reviews

September 05, 2023

Mike Jacobs was professional, helpful and polite. He went above and beyond finding me a car, getting the car ready quickly and picking me up at Enterprise. The buying process was so smooth and easy I More

by jeffisfun
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike , Marcus Carpenter
Sep 05, 2023 -

Koons Easton Toyota responded

We're delighted to know that Mike provided you with such a smooth and enjoyable car-buying experience at Koons Easton Toyota. It's great to see our commitment to customer service reflected in your review! We look forward to assisting you again when it's time for your next vehicle purchase.

September 03, 2023

Wonderful dealership. Bought my new 4 runner here. They were very good to me. Good service dept also. More

by jryan59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Cauffman
Sep 05, 2023 -

Koons Easton Toyota responded

Thanks for the review! We're glad to know you had a great experience with us at Koons Easton Toyota. Enjoy your new Toyota 4Runner and we look forward to serving you again in the future!

August 09, 2023

The purchase of our Dodge Ram truck was very pleasant and smooth. Everyone was very nice and helpful. thank you Keith Wenck, Theresa French and the finance officer that helped us out so much. highly recom More

by wyetown02
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paula Hill, Loren Mayr
Aug 09, 2023 -

Koons Easton Toyota responded

We're so glad to know that your truck purchase was a smooth and pleasant experience at Koons Easton Toyota. Keith and Theresa always strive to provide the best service possible, and we will be sure to pass along the kind words. Thanks for recommending us, and we hope to see you back!

August 06, 2023

Staff was very courteous and helpful and the service was completed in a timely manor More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Musto, Bill Shull, John Chalupa, Charlie Cauffman
Aug 07, 2023 -

Koons Easton Toyota responded

Thank you for the review, Jim! We appreciate the kind feedback and hope to see you again at Koons Easton Toyota!

July 29, 2023

My experience with Koons Toyota was excellent. I was met in the garage & introduced to the staff who were very pleasant. and efficient. The waiting lounge was clean and comfortable. The time inv More

by jpshearer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Cauffman
Jul 31, 2023 -

Koons Easton Toyota responded

We're delighted to know you had an excellent experience at Koons Easton Toyota! We strive for efficiency and comfort in our service, and we will be sure to pass on the kind words. Safe travels!

July 15, 2023

I had service on my 2001 highlander. The service manager was very polite and took care of my air conditioning problem. He called and found a condenser in Salisbury, He had it deliver More

by nicktspl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Musto
Jul 17, 2023 -

Koons Easton Toyota responded

Hi Nick, thank you for choosing Koons Easton Toyota for your service needs! We're glad to hear that our service manager took care of your air conditioning problem and got it fixed promptly. We hope you had a great vacation and enjoyed the cool ride in the hot weather. Have a wonderful day!

June 29, 2023

Thank you Koons Toyota of Easton and my sales person Keith for helping buy my first vehicle! I love my new RAV4! More

by kyle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Wenck
Jun 29, 2023 -

Koons Easton Toyota responded

Kyle, thank you for the review! We are thrilled to hear that you had such a successful purchase experience working with the Koons Easton Toyota team. Drive safely in your Toyota RAV4, and we hope to see you back again down the road!

June 26, 2023

First time in my life I had the best service and felt so comfortable buying a car. They are really the best. I love my new Corolla, Tanner thank you and everyone else so much. You all made my day, thank you More

by peggy.dear
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tanner
Jun 27, 2023 -

Koons Easton Toyota responded

Thank you for the kind words, Peggy! We're so glad to hear that Tanner and our team at Koons Easton Toyota provided you with excellent service and made your car-buying experience comfortable. Enjoy your new Corolla, and drive safely!

June 17, 2023

Honest and true about everything. Super helpful and willing to make the consumer pleased. Best car buying experience ever. More

by himes_cm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Carpenter, Loren Mayr
Jun 19, 2023 -

Koons Easton Toyota responded

We're so glad to hear that you had a stellar sales experience ever with us! Our team at Koons Easton Toyota is dedicated to providing honest and helpful service to ensure customer satisfaction. Thank you for choosing us, and we hope you enjoy your new car!

June 15, 2023

It was a distinct peasure to work with Koons in Easton,they were friendly, knowledgeable, and so easy to deal with. The repair was sheduled for more than two hour, Charley recognized immediately t More

by thehalls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Cauffman
Jun 15, 2023 -

Koons Easton Toyota responded

Thank you so much for the kind words! We're delighted to hear that you had such a pleasant experience working with our team at Koons Easton Toyota. Providing excellent service and convenience is what we strive for, and we're glad that Charley was able to assist you with the concierge service. We appreciate your support, and please don't hesitate to reach out if there's anything else we can do for you or your family in the future. Have a wonderful day! - The Koons Easton Toyota Team

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