Koons Easton Toyota

I had service on my 2001 highlander. The service manager was very polite and took care of my air conditioning problem. He called and found a condenser in Salisbury, He had it deliver The service manager was very polite and took care of my air conditioning problem. He called and found a condenser in Salisbury, He had it delivered and installed. Since I was on vacation and was the last day of my visit, the family was more than comfortable in a cooled auto in 96 degree weather. Thank you Koons service department. More

Thank you Koons Toyota of Easton and my sales person Keith for helping buy my first vehicle! I love my new RAV4! Keith for helping buy my first vehicle! I love my new RAV4! More

First time in my life I had the best service and felt so comfortable buying a car. They are really the best. I love my new Corolla, Tanner thank you and everyone else so much. You all made my day, thank you comfortable buying a car. They are really the best. I love my new Corolla, Tanner thank you and everyone else so much. You all made my day, thank you 😊 More

Honest and true about everything. Super helpful and willing to make the consumer pleased. Best car buying experience ever. Super helpful and willing to make the consumer pleased. Best car buying experience ever. More

It was a distinct peasure to work with Koons in Easton,they were friendly, knowledgeable, and so easy to deal with. The repair was sheduled for more than two hour, Charley recognized immediately t Easton,they were friendly, knowledgeable, and so easy to deal with. The repair was sheduled for more than two hour, Charley recognized immediately that we should take advantage of their concierge service, a real blessing, since we have medical problems. We were kept appraised about the service on a regular basis. All in all a very pleasant experience. My daughter bought a new Prius from Koons last month and now we know whu she is so happy. More

Love this service department! Reps are very professional and friendly . Appointments are accepted & if you aren’t able to drop off your vehicle, they will come to your home to pic Reps are very professional and friendly . Appointments are accepted & if you aren’t able to drop off your vehicle, they will come to your home to pick up your car and return it when the service is complete…free of charge. So convenient. More

Everyone very nice at Koons Easton. I reccomend them from Sales to Finance to Service. Nice experience. I reccomend them from Sales to Finance to Service. Nice experience. More

There was great service and Charlie kept me informed every step of the way while I was waiting for the work to be done. every step of the way while I was waiting for the work to be done. More

While shopping on-line for a used vehicle I saw that Koons had one that might work. I contacted the internet salesperson and received details plus they sent me a video of the car. I had them write up a Koons had one that might work. I contacted the internet salesperson and received details plus they sent me a video of the car. I had them write up a quote and send it to me. The next day I spoke with Franklin who sent me another video of the car. I offered a lower price and they declined. They also add a Processing Fee at closing that is strictly dealer profit which they would not lower or remove. We made an appointment to come and see the car. While stopped for lunch, I received a notification on my phone that there had been a price adjustment. I thought to myself, is this a bait and switch deal with a higher price? To my delight it was a notification that the price had been reduced by $500. Upon arrival I spoke with Justin behind the desk and asked about the price reduction. He said they would honor that price and introduced me to Tanner who showed us the car and went with us on a test ride. He also arranged to have the car put on a lift so that I could examine the undercarriage. We started paperwork while they washed the car and filled the tank with gas. Finally, we were ready to meet with Chris in Finance. Finance is where many dealerships try to sell you expensive upgrades and warranty programs that are priced well above dealer costs. Not Chris. No high pressure for anything. The only thing he mentioned was the availability to purchase a seven-year warranty/towing/repair plan at dealer cost which I thought was too good of a deal to pass up. In summery my experience with the Koons staff was great. The only downside was that Chris was the only Finance Officer working which caused us a two hour wait and since we had 2.5-hour drive time each way it made for a long day but in the end, Koons sold us a car at a price that was very reasonable given today's car prices. Tanner even synced our phones to the car before leaving. More

Mike and the team made it very easy. I needed a new truck and they had a great deal. I drove over to them, worked everything with my trade, and took my new truck home. Done Deal! I needed a new truck and they had a great deal. I drove over to them, worked everything with my trade, and took my new truck home. Done Deal! More