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Koons Easton Toyota

Easton, MD

4.8
273 Reviews

6730 Ocean Gateway

Easton, MD

21601

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Showing 273 reviews

October 09, 2023

The service was friendly and the transaction was quick and professional. Everyone from the salesman to the finance manager treated me as a valued customer!! More

by ggreen34
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Willis
Oct 09, 2023 -

Koons Easton Toyota responded

We're delighted to know you felt valued during your visit at Koons Easton Toyota. Our team always aims for quick, professional service with a friendly touch! Thanks so much for the positive feedback.

October 09, 2023

All the people I came in contact with were very professional and courteous. It was a pleasant experience. Thank you. More

by msl-services
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tanner
Oct 09, 2023 -

Koons Easton Toyota responded

We're glad to know you had a pleasant experience with our team at Koons Easton Toyota. Thank you for your kind words about their professionalism and courtesy!

September 24, 2023

I was welcomed respectfully. Bill was explained and questions answered clearly. The wait was not inordinately long. More

by deecal96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candace Miller
Sep 25, 2023 -

Koons Easton Toyota responded

We're glad to know that you had a positive service experience with us at Koons Easton Toyota! We always aim for clear communication and respect, and we are glad that we could deliver that. Thanks for the review, we appreciate it!

September 21, 2023

Very courteous, timely work, and explained the results. The facility was clean and latest technology More

by rkrebs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin
Sep 21, 2023 -

Koons Easton Toyota responded

We appreciate your feedback! It's great to know that our team at Koons Easton Toyota provided you with courteous service and timely work!

September 14, 2023

Clear, considerate, and helpful service department. The work took a little longer than anticipated, but it was a busy day, so completely understandable. More

by Bbkshop1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candace Miller, Charlie Cauffman
Sep 15, 2023 -

Koons Easton Toyota responded

We appreciate your understanding and patience on our busy day at Koons Easton Toyota. Our team is always striving to provide clear, considerate, and helpful service. Thanks for the positive review!

September 05, 2023

Mike Jacobs was professional, helpful and polite. He went above and beyond finding me a car, getting the car ready quickly and picking me up at Enterprise. The buying process was so smooth and easy I More

by jeffisfun
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike , Marcus Carpenter
Sep 05, 2023 -

Koons Easton Toyota responded

We're delighted to know that Mike provided you with such a smooth and enjoyable car-buying experience at Koons Easton Toyota. It's great to see our commitment to customer service reflected in your review! We look forward to assisting you again when it's time for your next vehicle purchase.

September 03, 2023

Wonderful dealership. Bought my new 4 runner here. They were very good to me. Good service dept also. More

by jryan59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Cauffman
Sep 05, 2023 -

Koons Easton Toyota responded

Thanks for the review! We're glad to know you had a great experience with us at Koons Easton Toyota. Enjoy your new Toyota 4Runner and we look forward to serving you again in the future!

August 09, 2023

The purchase of our Dodge Ram truck was very pleasant and smooth. Everyone was very nice and helpful. thank you Keith Wenck, Theresa French and the finance officer that helped us out so much. highly recom More

by wyetown02
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paula Hill, Loren Mayr
Aug 09, 2023 -

Koons Easton Toyota responded

We're so glad to know that your truck purchase was a smooth and pleasant experience at Koons Easton Toyota. Keith and Theresa always strive to provide the best service possible, and we will be sure to pass along the kind words. Thanks for recommending us, and we hope to see you back!

August 06, 2023

Staff was very courteous and helpful and the service was completed in a timely manor More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Musto, Bill Shull, John Chalupa, Charlie Cauffman
Aug 07, 2023 -

Koons Easton Toyota responded

Thank you for the review, Jim! We appreciate the kind feedback and hope to see you again at Koons Easton Toyota!

July 29, 2023

My experience with Koons Toyota was excellent. I was met in the garage & introduced to the staff who were very pleasant. and efficient. The waiting lounge was clean and comfortable. The time inv More

by jpshearer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Cauffman
Jul 31, 2023 -

Koons Easton Toyota responded

We're delighted to know you had an excellent experience at Koons Easton Toyota! We strive for efficiency and comfort in our service, and we will be sure to pass on the kind words. Safe travels!

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