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Koons Easton Toyota

Easton, MD

Overview
Reviews
Vehicles
4.8
278 Reviews
Call Dealership (410) 822-8000

6730 Ocean Gateway

Easton, MD

21601

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Showing 278 reviews

June 27, 2024

these guys got me approved with no social no problem! highly recommend and will be coming back More

by melyJ
Recommend Dealer
Yes
Employees Worked With
tanner,chris
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Jun 27, 2024 -

Koons Easton Toyota responded

We are glad to hear that our team provided excellent sales support. Thanks for recommending Koons Easton Toyota. See you next time!

June 13, 2024

Service of our rav continues to be excellent, timely, and with a caring, careful, front desk management team. Impressive… and Thank You. More

by Soconnor2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Chalupa, Charlie Cauffman
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Jun 13, 2024 -

Koons Easton Toyota responded

We're delighted to hear that our front desk management team at Koons Easton Toyota continues to provide excellent and timely service for your RAV. Thank you for the kind words!

June 07, 2024

Worked with the salesman, Rob, and he was awesome! He helped me get my car and made the process very easy. More

by Savannahrussell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Fink, Justin Gambino, Loren Mayr
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Jun 07, 2024 -

Koons Easton Toyota responded

We're delighted to hear Rob made your car-buying experience smooth and enjoyable at Koons Easton Toyota. Thanks for the great feedback!

May 14, 2024

Our 2010 Lexus died. Have liked Toyota's quality and comfort. Walked into the showroom and found a sales associate. What a find! He was and remains a great, supportive, l More

by Estonian
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rob Fink (Earned a 5 star rating)
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May 15, 2024 -

Koons Easton Toyota responded

We're glad to know that our team at Koons Easton Toyota was able to assist you in finding the perfect car after your Lexus gave out. It's great hearing how satisfied you are with your new vehicle and we appreciate the 5-star shoutout for our sales associate! Safe travels in your new ride!

April 29, 2024

I needed a good affordable car for daughter, test drove a lot of vehicles and landed on a rav4! More

by eSanchez
Recommend Dealer
Yes
Employees Worked With
Tanner
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Apr 29, 2024 -

Koons Easton Toyota responded

Here's to five stars and a new car! It's great you found what you were looking for at Koons Easton Toyota - we hope your daughter enjoys the ride in her RAV4 for miles to come!

April 26, 2024

Great service and the staff is wonderful. Appreciate their maintenace suggestion as well. Thank you. More

by Kimgraefe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loren Mayr
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Apr 26, 2024 -

Koons Easton Toyota responded

We're glad to know you had a great experience with our team at Koons Easton Toyota. We always aim to provide top-notch service and helpful suggestions. Thanks for your review!

April 23, 2024

Service was fine. But there is now a scratch on my dash that wasn't there before. Someone in service said that couldn't have happened, as if I was making it up. Don't More

by Correct the damage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Very polite woman
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Apr 23, 2024 -

Koons Easton Toyota responded

I am sorry to learn about the scratch on your dash after service. We take all feedback seriously and would like to look into this matter further for you. I have provided my contact information here for your convenience and look forward to hearing from you soon. Thank you, Anthony Jones - Service Manager - 410-822-8000

April 08, 2024

Rob Fink, who was my sales person was excellent. He answered all of our questions straight forward with no fumbling around for an answer. I would buy from Rob again. A great personality. More

by jim-sue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Fink -Sales Outstanding , Chris Willis
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Apr 09, 2024 -

Koons Easton Toyota responded

We're glad to know that Rob was able to provide you with the excellent experience we strive for at Koons Easton Toyota. We appreciate your feedback and look forward to assisting you again in the future!

March 26, 2024

Service experience disappointing. Specific repair request disregarded. Service Advisor failed to listen and address concern. More

by gcarlisle1221
Purchase Time
Recommend Dealer
No
Employees Worked With
Candace Miller
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Mar 26, 2024 -

Koons Easton Toyota responded

I'm sorry to read about your disappointing service experience. We aim for clear communication and attentive listening, so it's concerning that we've missed the mark here. I'd like to personally address this with you and see how we can make things right - please feel free to reach out at your earliest convenience. Thank you, Anthony Jones - Service Manager - 410-822-8000

February 29, 2024

Wow is all we can say about Keith Wenck in sales. He explained everything form A to Z on our new Grand Highlander and was very patient with us He is the best and would recommend him to family and Fri More

by Rockfish
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Loren Mayr
Report | Print
Mar 01, 2024 -

Koons Easton Toyota responded

We're delighted to know that Keith provided you with comprehensive and patient service at Koons Easton Toyota. Your recommendation means the world to us! Enjoy your new Toyota Grand Highlander.

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