Koons Easton Toyota
Easton, MD
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My Toyoto, I will always take my car to be serviced this dealership. I always get excellent service. If something needs to be done, I am made aware of what ne I will always take my car to be serviced this dealership. I always get excellent service. If something needs to be done, I am made aware of what needs to be done and I have the option of getting the work done. I have always had problems fixed as needed. My car is going to outlast me. I hope. More
Horrible experience. They are all talk on the phone and in email, before you actually have to visit them. Then the real 'deal' comes out.... I found them to be rude, cond They are all talk on the phone and in email, before you actually have to visit them. Then the real 'deal' comes out.... I found them to be rude, condescending and unprofessional....on many levels. More
Awesome experience in every way! I am not big on writing reviews but, I have such a great experience I wanted to share. I had been looking for a car for a few months when I found one I am not big on writing reviews but, I have such a great experience I wanted to share. I had been looking for a car for a few months when I found one with all the options I was looking for at Koons. The "Wow" price was lower than any car I had been looking at. In fact the price was so low I was willing to drive from NC to come look at said car. To make a long story short I had spoke with Jan Ewing and Dave Gruber who agreed to hold this car for a week (which they usually don't hold used cars but, he did because I was making such a long trip). Thanks Dave I appreciate you doing that. Through out the week I called Jan several times not to mention the countless text we had back and fourth. Jan went out of her way to give me peace of mind. I was so worried about the car not being there and after several text of me asking if it was still held she sent me a picture of the car around back with a sold sign in the window. My wife and I drive in on Friday night and Jan met us at the dealership. In fact she had already gotten off work and returned to the dealership just to meet us. Jan was so pleasant and was nice to put a face to a person that I had been dealing with me all week. This is when we meet Michael DiDonato who helped us with our paperwork and made the buying process painless. Michael took care of us and he made us feel at ease answering all the numerous questions we had. The entire staff was friendly and helpful giving us local restaurants and attractions to see while we were in town. We made an entire weekend out of our trip to Maryland. One last thanks to Loren Mayr in financing for getting us a low rate and keeping my payments around were I needed them to be. This was a wonderful experience and would dive all the way back to them again to purchase another vehicle. More
Very good Koons of Easton procured car we wanted from another state, and had it there for price we had agreed to. Jan went out of her way throughout the proces Koons of Easton procured car we wanted from another state, and had it there for price we had agreed to. Jan went out of her way throughout the process. She was friendly, pleasant and easy to work with. We were to receive touchup paint after the sale, and Jan followed up and made sure we got it. More
Yes we were WOWED, but not in a good way. Yes they wowed us. What a difference 2 years makes! I bought my truck there 2 years ago and was sold on Koons. Today they treated us terrible. The new Yes they wowed us. What a difference 2 years makes! I bought my truck there 2 years ago and was sold on Koons. Today they treated us terrible. The new manager is a joke and the salesman was asking me questions that a car salesman should already know. DO NOT BUY FROM THIS DEALER!!!!! More
Rachel Brewer Rachel was so friendly and helpful. I will be coming back to this dealership for the rest of my company vehicles. Thanks for your help Rachel was so friendly and helpful. I will be coming back to this dealership for the rest of my company vehicles. Thanks for your help More
2014 Toyota Corolla Purchase My wife and I discussed the fact that this was a stress free purchase and and that is welcome relief when purchasing a new car. Our salesperson, Josep My wife and I discussed the fact that this was a stress free purchase and and that is welcome relief when purchasing a new car. Our salesperson, Joseph Procaccini, was top notch. A nice guy to work with and knowledgable to boot! I would recommend this dealership to anyone looking for a Toyota. If you shop there please see Joseph! More
great sales person price not so wow Had a great experience with Stephanie she was very helpful and friendly. Had a little problem with wow internet price but understood after explained. Had a great experience with Stephanie she was very helpful and friendly. Had a little problem with wow internet price but understood after explained. After financing and getting home to review paper work realized wow price was not sticker after all rebates and incentives added back. Some numbers where reversed and freight counted twice, once on sticker and again on financing paper work. I am going back to rectify errors. With the excitement of the purchase I did not catch errors at signing hope they will make good. More
Good dealer, great sales staff We worked with Chris Willis to buy a used Camry at the end of the day on a Saturday. He made everything happen we needed to complete the sale in time We worked with Chris Willis to buy a used Camry at the end of the day on a Saturday. He made everything happen we needed to complete the sale in time for us to pick the car up after closing time. Chris worked with us after the sale as well providing support that is not usual once the sale is complete. The whole team at Koon's Easton was very good and Chris lead the way. More
Exceptional Dealer. This was my second new car purchase from Koons Easton Toyota. Our salesman John Vongohren made every attempt to get me the deal I needed to be able to afford the vehicle that my wife wa from Koons Easton Toyota. Our salesman John Vongohren made every attempt to get me the deal I needed to be able to afford the vehicle that my wife wanted. He was very understanding that we were on a budget and made every attempt to work with us on the RAV4 my wife chose and never once tried to force a vehicle or option that we didn't want (like many other salesman do and I hate that). Koons and it's staff stayed open after hours to work with us with very short notice because my wife and I did not get off work until late and had to travel to the dealership as it was our only time available. The Finance Manager was good too, he understood that we were in a hurry. The General Manager was the best I have seen. He came over and greated my wife and I personally, and I felt he genuinely cared for us as customers and people. He made sure that we left happy customers, and we did! Koons Toyota of Easton has earned my business, again, and I recommend them to all. More