Koons Easton Toyota
Easton, MD
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Excellent experience The entire staff were wonderful. Chris was informative and knowledgeable but not aggressive. I would highly recommend him and the dealership. He expl The entire staff were wonderful. Chris was informative and knowledgeable but not aggressive. I would highly recommend him and the dealership. He explained everything about the process of leasing and the benefits for me. More
Great Service Chris is fantastic! Provided me with all information needed in order to make my purchase a pleasant experience. Went out of way to accommodate. Would Chris is fantastic! Provided me with all information needed in order to make my purchase a pleasant experience. Went out of way to accommodate. Would buy from him again. Like the longevity of his time working at Koons. Makes it comfortable to purchase with confidence. More
Great experience. This dealership takes good care of their customers and is incredibly friendly, to the point, and welcoming. I traveled 100 miles one way experience. This dealership takes good care of their customers and is incredibly friendly, to the point, and welcoming. I traveled 100 miles one way to this dealership and it was worth it. My boyfriend is even considering buying a truck there later this year because they were so great. More
Recommended I just got a 2015 Tacoma from Koons Easton and had a great experience. I spoke with a lot of dealerships while searching for my new truck and Koons To I just got a 2015 Tacoma from Koons Easton and had a great experience. I spoke with a lot of dealerships while searching for my new truck and Koons Toyota was by far the best. I got a great deal on my truck and Chris Willis, Heather Travers and the entire staff was knowledgeable, professional, patient, polite, and helpful. I would recommend this dealership to anyone. More
Everything is Awesome!!! Michael was able to get me in and out of there with the car I needed. I came in looking to walk away with a new car and he was able to help me make a Michael was able to get me in and out of there with the car I needed. I came in looking to walk away with a new car and he was able to help me make a decision and inform me about what I was purchasing. Everyone was amazing and I would highly recommend checking them out the next time you are shoppiing around for a new vehicle! More
My Toyoto, I will always take my car to be serviced this dealership. I always get excellent service. If something needs to be done, I am made aware of what ne I will always take my car to be serviced this dealership. I always get excellent service. If something needs to be done, I am made aware of what needs to be done and I have the option of getting the work done. I have always had problems fixed as needed. My car is going to outlast me. I hope. More
Horrible experience. They are all talk on the phone and in email, before you actually have to visit them. Then the real 'deal' comes out.... I found them to be rude, cond They are all talk on the phone and in email, before you actually have to visit them. Then the real 'deal' comes out.... I found them to be rude, condescending and unprofessional....on many levels. More
Awesome experience in every way! I am not big on writing reviews but, I have such a great experience I wanted to share. I had been looking for a car for a few months when I found one I am not big on writing reviews but, I have such a great experience I wanted to share. I had been looking for a car for a few months when I found one with all the options I was looking for at Koons. The "Wow" price was lower than any car I had been looking at. In fact the price was so low I was willing to drive from NC to come look at said car. To make a long story short I had spoke with Jan Ewing and Dave Gruber who agreed to hold this car for a week (which they usually don't hold used cars but, he did because I was making such a long trip). Thanks Dave I appreciate you doing that. Through out the week I called Jan several times not to mention the countless text we had back and fourth. Jan went out of her way to give me peace of mind. I was so worried about the car not being there and after several text of me asking if it was still held she sent me a picture of the car around back with a sold sign in the window. My wife and I drive in on Friday night and Jan met us at the dealership. In fact she had already gotten off work and returned to the dealership just to meet us. Jan was so pleasant and was nice to put a face to a person that I had been dealing with me all week. This is when we meet Michael DiDonato who helped us with our paperwork and made the buying process painless. Michael took care of us and he made us feel at ease answering all the numerous questions we had. The entire staff was friendly and helpful giving us local restaurants and attractions to see while we were in town. We made an entire weekend out of our trip to Maryland. One last thanks to Loren Mayr in financing for getting us a low rate and keeping my payments around were I needed them to be. This was a wonderful experience and would dive all the way back to them again to purchase another vehicle. More
Very good Koons of Easton procured car we wanted from another state, and had it there for price we had agreed to. Jan went out of her way throughout the proces Koons of Easton procured car we wanted from another state, and had it there for price we had agreed to. Jan went out of her way throughout the process. She was friendly, pleasant and easy to work with. We were to receive touchup paint after the sale, and Jan followed up and made sure we got it. More
Yes we were WOWED, but not in a good way. Yes they wowed us. What a difference 2 years makes! I bought my truck there 2 years ago and was sold on Koons. Today they treated us terrible. The new Yes they wowed us. What a difference 2 years makes! I bought my truck there 2 years ago and was sold on Koons. Today they treated us terrible. The new manager is a joke and the salesman was asking me questions that a car salesman should already know. DO NOT BUY FROM THIS DEALER!!!!! More