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Koons Easton Toyota

Easton, MD

4.8
273 Reviews

6730 Ocean Gateway

Easton, MD

21601

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Showing 273 reviews

June 30, 2015

Awesome! I can't say enough about Marcus. He is truly an asset to koons. He is very knowledgeable about the cars sold. He helped me buy a 2015 Carolla and it w More

by Dragonfire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Carpenter
Jul 02, 2015 -

Koons Easton Toyota responded

Thank you so much for leaving us a review!

June 30, 2015

Service for a recall Toyota was great standing behind their product. They replaced the FRAME on my 2005 Tacoma for rust. The staff at Koons was friendly and very effici More

by cods2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Musto
Jul 02, 2015 -

Koons Easton Toyota responded

Thanks for the review! Come back and see us again soon!

June 30, 2015

Fraud No Trust after we agreed about a car price by phone(Acura 2011), i traveled 2 hours to this dealership in Easton and after i spent 3 hours with them fixing the More

by figosharm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
supervisor PETER, Sara Kritzer
June 30, 2015

Service department We have owned two Toyota's from this dealership, our service has always been excellent- especially from our service advisor James Musto. He has alwa More

by Pat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Musto
Jul 02, 2015 -

Koons Easton Toyota responded

Thanks for leaving us a review Pat! And thank you for being a loyal Koons Customer! Looking forward to seeing you again soon.

June 29, 2015

Mark Thursby Great experience. Mark Thursby was very helpful and professional. We drove an hour and every aspect of the transaction was perfect and as expected. We More

by Happytoyoguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 02, 2015 -

Koons Easton Toyota responded

Thanks so much for the review! Congrats on the new car!

June 11, 2015

was treated dishonestly Called ahead to confirm a used car to test drive, and then drove an hour to look at it, only to find the driver's seat was non-functional and had a bi More

by TS
Customer Service
Recommend Dealer
No
Employees Worked With
Danny, Peter
Jun 12, 2015 -

Koons Easton Toyota responded

I sincerely apologize for your poor experience with Koons. We take customer satisfaction very seriously and this is not the impression we want to leave you with. I understand that you have already talked to Sales Manager, Mark Thursby. Unfortunately, we cannot hold pre-owned cars and this was a miscommunication on our part. If there is anything else we can do for you please feel free to send me a message directly. Thank you and again, I apologize.

June 05, 2015

great service Found the car I wanted and the whole process was done in one day. Todd Hardeman really was helpful through the whole process. Financing department More

by Skip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Brewer
Jun 08, 2015 -

Koons Easton Toyota responded

Thanks for the review! Congrats on your new car!

May 11, 2015

Great experience, highly recommended Wanted to take a minute to commend among many, Todd Hardeman for his professional manner that we were recently extended by him. We went on a treasure More

by Sheila1121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Hardeman
May 28, 2015 -

Koons Easton Toyota responded

Thank you for the review! I will pass your compliments on to Todd. Hope to see you again in the future!

April 20, 2015

Great staff The entire staff was friendly and extremely helpful. There was no pressure during the entire process, and Todd Hardeman, was a pleasure to deal with. More

by satisfied customer
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Todd Hardeman, Rachel Brewer
May 28, 2015 -

Koons Easton Toyota responded

Thank you!!!

April 16, 2015

Good Experience We recently purchased a new Toyota Highlander from Koon’s Toyota in Easton, MD. From the initial inquiry we worked with sales rep Jack Grist. The ex More

by Bill B.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Grist
Jun 01, 2015 -

Koons Easton Toyota responded

Thanks for the review, Bill! Congrats on the new Highlander!

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