Koons Easton Toyota
Easton, MD
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Daughters first car Todd Hardeman is a great salesman. He was not pish and realized quickly that the car we originally came to test drive wasnt what i wanted for my daugh Todd Hardeman is a great salesman. He was not pish and realized quickly that the car we originally came to test drive wasnt what i wanted for my daughter. He took alot of time talking with us and never tried to push us at a car. We choose a used Ford Fusion. There were some small issues with car, not unusual for a used car, and they were resolved quickly and satisfactorily. My daughter loves her car. More
Great Service Advisor Jimmy Musto is a great service advisor. His honesty and professionalism has convinced me that I will return for service and also when it comes time Jimmy Musto is a great service advisor. His honesty and professionalism has convinced me that I will return for service and also when it comes time for the purchase of another vehicle. Good job Jimmy More
Wonderful Experience Koons Easton Toyota is best place to buy cars because of their genuine and reliable service. I have purchased Toyota Camry Hybrid last week, all staff Koons Easton Toyota is best place to buy cars because of their genuine and reliable service. I have purchased Toyota Camry Hybrid last week, all staffs are very nice and gave me the warm welcome and seen excellent environments. A special thanks to Jam Ewing - Internet Sales Manger, Chris Willis - Sales Consultant and Vito Vita - Sales Manager for their help. --Arock Manuvel More
Left in dark re tire waranties. About a year ago, we got new tires for our Prius. We purposefully went to a Toyota dealer because friends told us non-compatible tires would reduce th About a year ago, we got new tires for our Prius. We purposefully went to a Toyota dealer because friends told us non-compatible tires would reduce the great mileage per gallon the hybrid provides. This dealer convinced us to buy a medium grade tire and offered both the tire wear warranty and road hazard insurance. Recently we noticed great wear on.all tires but unequal between front and rear tires. Diagnosis detected one-sided front strut damage causing excessive front tire wear so we replaced the front struts, two front tires, and had alignment. We then went back to this dealer to see if either warranty would help as back tires also seemed to have excessive wear as well as puncture leak on one rear tire that could not be patched, Our mileage was 30,000 on the tires; they had 30,000-50,000 mile warranty. We ended up paying in full for all four new tires and apparently got nothing from our road hazard original warranty. We understand we may not have been entitled to any relief under either warranty but never got an explanation why. Plus, no one explained any warranty that came with new tires. Otherwise no complaints with this dealer, nice waiting area. More
Great experience This is the third vehicle we have purchased from Koons Easton. They always seem to strive to provide you the vehicle you need at the price you want. This is the third vehicle we have purchased from Koons Easton. They always seem to strive to provide you the vehicle you need at the price you want. As a sales person,Sara (Kritzer) has always been there for us to get the best trade in and deal possible. More
Confident, graceous, and reliable service. Met a door by service rep and very quickly my Scion was returned to me. Service completed and an unexpected car wash was a delightful surprise. Koon' Met a door by service rep and very quickly my Scion was returned to me. Service completed and an unexpected car wash was a delightful surprise. Koon's of Easton knows how to treat a customer, like a family member. More
A great experience! The staff at Easton Toyota were so great to work with. They made the process so much easier! I appreciate the time they spent with me. The staff at Easton Toyota were so great to work with. They made the process so much easier! I appreciate the time they spent with me. More
A Very Pleasant Experience My SUV was serviced quickly and efficiently even though the dealership was quite busy. Since the purchase of this dealership by Koons, management has My SUV was serviced quickly and efficiently even though the dealership was quite busy. Since the purchase of this dealership by Koons, management has turned this franchise from a sleepy, little Eastern Shore dealership into a legitimate high volume, well run organization. This benefits both the customer base as well as the owners. Well done! More
Great staff We have been looking around for a new vehicle and have always liked Toyotas. Vito Vita shared all the right information with us and was incredibly pat We have been looking around for a new vehicle and have always liked Toyotas. Vito Vita shared all the right information with us and was incredibly patient! When we are ready to make our next purchase, we will be coming back to see Vito at Koons!! More
Vito Vita and Staff--Amazingly Helpful and Friendly I've been communicating with Vito Vita and his staff while doing my comparison shopping for a new SUV. I absolutely love the no-pressure sales approac I've been communicating with Vito Vita and his staff while doing my comparison shopping for a new SUV. I absolutely love the no-pressure sales approach and the willingness to answer all questions as I move forward in making my purchasing decision. In the past my family has owned a long-list of Toyota vehicles. This may very well be the time to go back. Thank you Vito Vita for a pleasant experience thus far. More