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Koons Easton Toyota
Easton, MD
273 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 273 reviews
September 22, 2017
pretty good Pretty good overall. Definitely less friendly and helpful after the deal is done. Tried to get the service records. They did not follow through at Pretty good overall. Definitely less friendly and helpful after the deal is done. Tried to get the service records. They did not follow through at all on this. Silent. More
by BeCarefulHere
Employees Worked With
Marcus Carpenter
July 13, 2017
Expectations exceeded We found a used car online at Koons Toyota in Easton that was just what we were looking for. We live about three hours away. We called and spoke with We found a used car online at Koons Toyota in Easton that was just what we were looking for. We live about three hours away. We called and spoke with Sara. She answered all of our questions, she was kind, professional, and knowledgeable. We agreed on a day and time to meet with Sara. As we made plans she responded quickly to our texts and our further questions. Upon arrival she took us on a test drive and explained in detail how to operate the car, as it was quite different than any other car we had driven previously. She was honest and the whole dealership gave the impression of being a place of integrity and honesty and excellence. The highly trained and very experienced technicians had checked every part of the car and had performed all maintenance and repairs that were needed. The dealership had put more than $1000 worth of parts and labor into the car and still sold the car at a very reasonable price. Heather helped us with the financial transactions and she explained everything very clearly. No one was pushy. I did not feel pressured at any time. We were so impressed with the people and the company. We highly recommend this dealership. Working with them was a pleasure and definitely worth the trip. Thank you Sara! We love our "new" car!! More
by Karen
Employees Worked With
Sara Kritzer
April 04, 2017
JT is the MAN JT Thompson is a terrific representative for the Koons Toyota Dealership. He addressed my needs in a thorough and expedient manner. JT. can be trusted JT Thompson is a terrific representative for the Koons Toyota Dealership. He addressed my needs in a thorough and expedient manner. JT. can be trusted and respected as a man of his word. We really like our Prius and will definitely make the trip from S. Jersey to purchase our next car. Koons is the best! More
by John Fulton
Employees Worked With
JT Thompson
April 03, 2017
Pleasant Experience I am never disappointed when I go to Koons Toyota Easton for service. Jimmy Musto always takes good care of me, and the other folks at the dealership I am never disappointed when I go to Koons Toyota Easton for service. Jimmy Musto always takes good care of me, and the other folks at the dealership are so friendly. I've purchase two Camrys from them, and I wouldn't think of taking my car anywhere else for service. I also wouldn't purchase a new car from any other dealership. More
by KI-SEW
Employees Worked With
Jimmy Musto, Charlie Cauffman
March 01, 2017
Visor and Window issues Jimmy and Charlie in the service department are awesome. The ordered my new visor and fixed the squeak in my window. I would highly recommend Toyoyta Jimmy and Charlie in the service department are awesome. The ordered my new visor and fixed the squeak in my window. I would highly recommend Toyoyta service department to everyone. They know me by name and it proves they care about you and your experience. More
by Tina
Employees Worked With
Jimmy Musto, Charlie Cauffman
February 28, 2017
Friendly Service (Charlie) Charlie in Service was a pleasure to work with, he wanted to know if all of our concerns and asked if all of our needs were met. Charlie in Service was a pleasure to work with, he wanted to know if all of our concerns and asked if all of our needs were met. More
by Rita & Bill M
Employees Worked With
Charlie Cauffman
February 21, 2017
Thanks Bob Campbell I really enjoyed my car buying experience, and made new friends in the process..The friendliness was great, and I felt comfortable the entire time.. I really enjoyed my car buying experience, and made new friends in the process..The friendliness was great, and I felt comfortable the entire time.. More
by Tralee6537
Employees Worked With
Bob Campbell
February 10, 2017
Great deal, awesome experience! Had an awesome buying experience at Koons Easton Toyota! My salesperson, Will Morris, went above and beyond to find me the right vehicle that fit my b Had an awesome buying experience at Koons Easton Toyota! My salesperson, Will Morris, went above and beyond to find me the right vehicle that fit my budget. I was nervous about buying a car on my own for the first time, but Will put me at ease, answered all of my questions, and was willing to discuss options with me. Not only was he friendly and knowledgeable, but Will was incredibly patient with me throughout the entire car shopping process. After finding the perfect car for me, the rest of the buying process was super quick and easy! Jared and Heather from the finance department were also awesome to work with. I couldn't be happier with my car and the service I received. Make sure to ask for Will! More
by Helen K
Employees Worked With
Heather, Jared , Will Morris
January 25, 2017
Excellent!! Great experience, atmosphere and staff. Ty Wongus did a phenomenal job assisting us with finding the right vehicle that would accommodate our family. Great experience, atmosphere and staff. Ty Wongus did a phenomenal job assisting us with finding the right vehicle that would accommodate our family. We love our GMC Acadia and would highly recommend this dealer to someone seeking to purchase another vehicle More
by Shavonte Lewis
Employees Worked With
Ty Wongus
January 23, 2017
Great deal, excellent experience. All the staff was friendly, knowledgeable about the vehicle I was interested in and easy to work with. Answered all my questions and I was able to pu All the staff was friendly, knowledgeable about the vehicle I was interested in and easy to work with. Answered all my questions and I was able to purchase the vehicle with in my budget. More
by Joan J.
Employees Worked With
Sara Kritzer, JT Thompson
