Koons Easton Toyota
Easton, MD
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Lewis Scott was my salesman. He was friendly, knowledgeable and helpful in my purchasing of a Toyota Tacoma. I can find no fault or short coming in his handling of my transaction. My experience knowledgeable and helpful in my purchasing of a Toyota Tacoma. I can find no fault or short coming in his handling of my transaction. My experience with this dealership was very positive. Lewis and the fellow (whose name I forgot but that's just me) who appraised my trade in and who helped in closing the deal were very professional and fair. The only complaint I had with this entire transaction was that I was unable to put a down payment on the vehicle prior to being there to test drive it. I drove 6 hours from upstate NY holding my breath that the truck I wanted would still be there when I got there. But in the end I left as a satisfied customer More
I went to Koons for service one time. They now continue to call my phone, even though I blocked their number and asked them to stop calling me. Stop calling me!!! This is complete harassment and the most to call my phone, even though I blocked their number and asked them to stop calling me. Stop calling me!!! This is complete harassment and the most ridiculous way to run a business. More
Four visits to service, four disappointments. The most recent was the worst. I've reached out to the general manager via e-mail and telephone....nothing. I've been a Toyota owner for over 10 years...been recent was the worst. I've reached out to the general manager via e-mail and telephone....nothing. I've been a Toyota owner for over 10 years...been to five dealerships throughout the United States. Koons is the worst dealership I've ever dealt with. More
This was our second time purchasing through Koons Toyota in Easton. They are so nice and professional. Willing to work with you without any pressure or being overbearing. We’ll be back! in Easton. They are so nice and professional. Willing to work with you without any pressure or being overbearing. We’ll be back! More
We purchased a 2021 Toyota Rav 4 Hybrid and had a wonderful experience with our sales person Kash Desai. Very professional and answered our many questions. I never felt pressured and within an wonderful experience with our sales person Kash Desai. Very professional and answered our many questions. I never felt pressured and within an hour we were purchasing the vehicle. More
Fantastic, professional, and friendly. Cash, Marcus, & loren all made my first experience with them smooth & easy. Any new car I plan on buying in the future, will be with these guys. loren all made my first experience with them smooth & easy. Any new car I plan on buying in the future, will be with these guys. More
As always the people at Koons Easton Toyota are a joy to work with. I have been taking my vehicles fir service there over ten years since I moved to the area. There is another Toyota dealership only 15 mile work with. I have been taking my vehicles fir service there over ten years since I moved to the area. There is another Toyota dealership only 15 miles from my home but I had suc a bad experience there I drive 45 miles to Koons. This my third vehicle purchase with them and all future ones will be at Koons. More
Took my 2017 Tacoma for service, to explain my issue and seemed like the guy didn’t care at all. Charlie told me to take the leveling kit off and that might help with the issue might, to my surprise it didn seemed like the guy didn’t care at all. Charlie told me to take the leveling kit off and that might help with the issue might, to my surprise it didn’t. I asked them to do a road force balance they said i didn’t needed. So I asked them to do a diagnostic for the noise and they said it was the tires and swap the wheels with a different truck for $300. No reason why it was making so much noise. Took it to a different shop and they performed a road force balance and that fix the noise that I had. If only Toyota techs would listen to what their customers want them to do just do it man. Also They never call back with updates. More