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Koons Easton Toyota

Easton, MD

4.8
273 Reviews

6730 Ocean Gateway

Easton, MD

21601

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Showing 273 reviews

February 14, 2022

Kash and Mr Michael where very helpful and also very patient .I definitely believe they did the best they could do for me .I would like to thank them again !I also like to give a shout-out to T.j and Ma More

by Tonywalker0123
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Michael, Kash,T.j, Marcus Carpenter
Feb 14, 2022 -

Koons Easton Toyota responded

Hi Tony - We are delighted that our team could deliver an excellent experience for you! Thank you for choosing Koons Easton Toyota and for sharing your feedback. Enjoy your new car!

February 11, 2022

They made it convenient with their concierge service and kept me informed throughout the process. More

by Tap327
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Cauffman
Feb 11, 2022 -

Koons Easton Toyota responded

It is terrific to hear that your visit was so smooth and seamless! Thank you for choosing Koons Easton Toyota and for sharing your feedback. Drive safely until we see you again!

February 10, 2022

I bought a 2022 Toyota Highlander Hybrid, I never would have thought I'd own a Hybrid. It was a gas guzzler for me all the way. Let me just say Franklin my Sales Agent sold me on the idea and I was extreme More

by stephenshade
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankin
Feb 10, 2022 -

Koons Easton Toyota responded

Congratulations on your new Toyota Highlander Hybrid! All of us at Koons Easton Toyota appreciate the time you took to write about your experience working with us during your new car purchase. Providing exceptional customer service is our number one priority, and we are thrilled to hear Franklin was able to assist you so successfully. We especially love that he helped you drive home in a car you'll love. Enjoy!

January 31, 2022

We were very excited to find our 2017 Camaro Convertible at Koons Toyota in Easton, MD. Our salesperson Mike Jacobs made everything very easy. We love our new Camaro. Sooooo much fun! And, to make it ev More

by Flor Soriano
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Jacobs, Chris Willis
Feb 01, 2022 -

Koons Easton Toyota responded

Flor, thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Mike. Drive safely in your new 2017 Chevrolet Camaro Convertible, and enjoy it! We hope to see you back again down the road!

January 28, 2022

Mike Jacobs was my sales person and he made me feel extremely comfortable at my age of 77 years old that is something that is very important I am extremely happy with my purchase thank you Mike More

by Billybruce
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Jacobs
Jan 31, 2022 -

Koons Easton Toyota responded

We couldn't agree more that Mike always goes above and beyond to make sure each of our guests goes home a happy camper. Thank you for giving him such a special shoutout and we hope you enjoy the new ride. Have a great day! - Koons Easton Toyota

January 20, 2022

Charlie did a great job of keeping me informed about my vehicle and overseeing the repairs More

by Robinday57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Cauffman
Jan 20, 2022 -

Koons Easton Toyota responded

We are happy to hear that you had a positive experience with Charlie and the team! Thank you for choosing Koons Easton Toyota and for stopping by to leave a review. Drive safely until we see you again!

January 02, 2022

I had a good experience with this dealership. very good professional and friendly customer service. More

by Reyes portillo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Señor Franklin Matos
Jan 03, 2022 -

Koons Easton Toyota responded

We are thrilled to see that your experience with our team was a fantastic one, Reyes! Thanks for supporting Koons Easton Toyota!

December 27, 2021

Want to thank the Koons dealership in Easton especially the service department for going above and beyond trying to solve my issues 😁! More

by bpritchett46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Cauffman
Dec 27, 2021 -

Koons Easton Toyota responded

You can always rely on our team to go the extra mile to make sure your vehicle is running in prime condition. We're proud to offer you solutions, and it's wonderful that you have such trust in our team. Many thanks for sharing your Koons Easton Toyota experience, and we'll be here whenever you need us next!

December 10, 2021

I was looking to upgrade my current vehicle to a hybrid and contacted them online. I was soon contacted so that they could follow up and see what kind of vehicle I was looking for - I live in Middletown, More

by Kronk9876
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Blades
Dec 11, 2021 -

Koons Easton Toyota responded

We love hearing that your trip out to Koons Easton Toyota was well worth the drive! We feel fortunate to have Grant on our team, and we couldn't be happier to hear how satisfied you are with his attentive service. From all of here, congratulations on your new 2022 Toyota Prius Hybrid, and safe travels!

November 16, 2021

My wife and I were looking for a new Highlander. The one we wanted got sold before it even showed up. Mike and Todd were very patient working with us. Another one showed up not sold and Mike called us. W More

by Mike R.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Jacobs, Todd Hardemann, Chris Willis
Nov 17, 2021 -

Koons Easton Toyota responded

Thank you for the great review, Mike! We strive to make the purchasing process go smoothly and it is wonderful to hear that this was reflected in your experience working with Mike, Todd, Chris, and the team. Congrats to your and your wife on your new vehicle, and enjoy it! We hope to see you both back at Koons Easton Toyota down the road!

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