Koons Easton Toyota
Easton, MD
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Overall a great experience purchasing a new truck from Koons Easton Toyota. Mike Jacobs kept me updated with the transaction from start to finish, including post sales assistance. Koons Easton Toyota. Mike Jacobs kept me updated with the transaction from start to finish, including post sales assistance. More
Mike was very professional in the selling process. He took the time to be sure my wife and I understood all the features of the vehicle and what the dealership could offer. It was a pleasure to do bus He took the time to be sure my wife and I understood all the features of the vehicle and what the dealership could offer. It was a pleasure to do business with the staff. More
Awesome place to purchase a vehicle. Rob is the best. The whole team is friendly and very polite. They know what they are talking about and there is no bull. Thank you all! Rob is the best. The whole team is friendly and very polite. They know what they are talking about and there is no bull. Thank you all! More
Great Experience! Everyone was super knowledgeable and really helped with my Customization of my 2022 Tacoma! Mike Jacobs and Marcus Carpenter we’re both a pleasure to Everyone was super knowledgeable and really helped with my Customization of my 2022 Tacoma! Mike Jacobs and Marcus Carpenter we’re both a pleasure to work with!!! More
Sales experience very good, Product Tech, Dylan Thomas knows the product and was great assistance deciding to purchase the RAV based on it was a lease vehicle I was deciding whether to keep or trade in. F knows the product and was great assistance deciding to purchase the RAV based on it was a lease vehicle I was deciding whether to keep or trade in. Finance department assisted making it a win win for both Koons and myself I believe. More
Easton Toyota service was, as usual, prompt and very satisfying. They are clear about what needs done, how the issue will be addressed and what the cost is. The office, salespeople and mechanics work satisfying. They are clear about what needs done, how the issue will be addressed and what the cost is. The office, salespeople and mechanics work together to make the experience suitable for the car owner. I’ve been with Toyota 30 years and Easton Toyota ranks very high is their service. More
Mike Jacobs was very professional, and treated me with respect. He listened to what I wanted, provided me with options, and ended up putting me in a beautiful car. I will be telling all my friends and c respect. He listened to what I wanted, provided me with options, and ended up putting me in a beautiful car. I will be telling all my friends and co-workers to call these guys when they need a car. A quality product at fair pricing More
The work on my car was fine but I'm not impressed with the staff of the service department. They didn't call when my car was finished and when I showed up to pick it up right before the dealership closed the staff of the service department. They didn't call when my car was finished and when I showed up to pick it up right before the dealership closed late Saturday, the paperwork was nowhere to be found. I was told that the work hadn't been done and I'd need to pick up my car on Monday. But I needed my car! I asked for the key, planning to take my car without having it serviced. It also couldn't be found. After waiting around for a while, the sales manager helped to track down my key. It turned out that the car had been serviced but the paperwork had been put in the wrong place. As I said, not impressed. More