Back

Koons Easton Toyota

Easton, MD

4.8
278 Reviews

6730 Ocean Gateway

Easton, MD

21601

Directions

By Type

Showing 278 reviews

August 05, 2022

Everyone was super helpful. They spent time going through everything with me! It was a great overall experience! More

by Ehshimko
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Jacobs, John Chalupa, Marcus Carpenter, Loren Mayr
Aug 05, 2022 -

Koons Easton Toyota responded

Ehshimko, we are so glad you enjoyed your experience with the Koons Easton Toyota team!

August 01, 2022

We ordered the car and when it arrived the transaction went very smoothly. Mike Jacobs was very thorough in going over the vehicle and setting it up. More

by Workout1954
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Jacobs
Aug 01, 2022 -

Koons Easton Toyota responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Mike. Enjoy your new vehicle, and we hope to see you back at Koons Easton Toyota!

July 29, 2022

Great service! Traveled 1.5 hours to see a truck and ended up taking it home. Ask for Mike Jacobs if he doesn’t see you first. More

by 1266creekside
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Jacobs, Chris Willis
Jul 31, 2022 -

Koons Easton Toyota responded

Thanks for supporting Koons Easton Toyota and for giving Mike a shout-out! Enjoy your new ride!

July 29, 2022

They had the inventory we were looking for and the service was great. Would highly recommend More

by Mike20770mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Jacob's
Aug 01, 2022 -

Koons Easton Toyota responded

Thanks for taking the time to leave Koons Easton Toyota a review, Mike! We're so glad we could provide a quality inventory and excellent service. We hope to work with you again down the road!

July 27, 2022

Koons makes servicing my car easy and pleasant. Their concierge service isa model others should copy. And their personnel are always pleasant to interact with. More

by crabguy38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Musto, John Chalupa, Charlie Cauffman
Jul 27, 2022 -

Koons Easton Toyota responded

It was our pleasure to assist you! Thank you for trusting Koons Easton Toyota with your business and your vehicle. We hope to welcome you back for your future service needs!

July 13, 2022

Michael Jacobs was our sales representative. His attention to detail and follow through absolutely excellent. He kept us abreast of when the car would be delivered and make sure that he went ov More

by budwallace
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Jacobs
Jul 13, 2022 -

Koons Easton Toyota responded

Michael will be so happy to hear you appreciated his hard work during your purchasing process. Thank you for the kind review of Koons Easton Toyota. We hope you and your wife have a lovely day!

June 23, 2022

They helped fix the braking problem I had, and over 100 thousand miles service on my hybrid! More

by Krystal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Cauffman
Jun 23, 2022 -

Koons Easton Toyota responded

Krystal, thank you for the great review! We are so glad to hear that you had a successful experience working with the Koons Easton Toyota team. Drive safely, and we hope to see you back again down the road!

June 13, 2022

Just bought our second vehicle from Koons Toyota Easton (Maryland). Both times were great experiences. The price for both vehicles was the lowest that I could find in Maryland and Delaware. The new vehicle More

by totdoc_2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Jacobs, Loren Mayr
Jun 13, 2022 -

Koons Easton Toyota responded

Congratulations on your new Toyota RAV4! We will be sure to let Mike know how much you appreciated his efficiency and professionalism. Thank you for leaving Koons Easton Toyota a five-star review, and we all wish you many safe miles!

May 31, 2022

Fantastic, Friendly, Informative. ... Professional and very relaxed atmosphere, felt at home!!! Upfront and honest, down to earth, no pushy BS!! More

by antnycwolf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Jacobs, Chris Willis
May 31, 2022 -

Koons Easton Toyota responded

Thank you for sharing these kind words! We're glad that the team was professional and nice to work with. --Koons Easton Toyota Team

May 31, 2022

Lewis was great. he was professional, friendly and explained how the whole process of ordering a car would work. The car arrived sooner than expected, and Lewis kept More

by Bob
Customer Service
Recommend Dealer
Yes
Employees Worked With
Lewis Scott, Marcus Carpenter
May 31, 2022 -

Koons Easton Toyota responded

Thanks, Bob, for reviewing Koons Easton Toyota and sharing your feedback. I am glad that Lewis was professional and knowledgeable about the car ordering process. However, I would like to apologize for the additional interaction you had with our team. If you were willing to share a bit more about what happened, we use negative reviews to improve and I would be happy to listen. Feel free to reach out at your convenience. Thank you, JT Thompson - General Manager - 410-822-8000 x1501

...
12
...