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Koons Easton Toyota

Easton, MD

4.8
273 Reviews

6730 Ocean Gateway

Easton, MD

21601

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Showing 273 reviews

July 13, 2022

Michael Jacobs was our sales representative. His attention to detail and follow through absolutely excellent. He kept us abreast of when the car would be delivered and make sure that he went ov More

by budwallace
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Jacobs
Jul 13, 2022 -

Koons Easton Toyota responded

Michael will be so happy to hear you appreciated his hard work during your purchasing process. Thank you for the kind review of Koons Easton Toyota. We hope you and your wife have a lovely day!

June 23, 2022

They helped fix the braking problem I had, and over 100 thousand miles service on my hybrid! More

by Krystal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Cauffman
Jun 23, 2022 -

Koons Easton Toyota responded

Krystal, thank you for the great review! We are so glad to hear that you had a successful experience working with the Koons Easton Toyota team. Drive safely, and we hope to see you back again down the road!

June 13, 2022

Just bought our second vehicle from Koons Toyota Easton (Maryland). Both times were great experiences. The price for both vehicles was the lowest that I could find in Maryland and Delaware. The new vehicle More

by totdoc_2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Jacobs, Loren Mayr
Jun 13, 2022 -

Koons Easton Toyota responded

Congratulations on your new Toyota RAV4! We will be sure to let Mike know how much you appreciated his efficiency and professionalism. Thank you for leaving Koons Easton Toyota a five-star review, and we all wish you many safe miles!

May 31, 2022

Lewis was great. he was professional, friendly and explained how the whole process of ordering a car would work. The car arrived sooner than expected, and Lewis kept More

by Bob
Customer Service
Recommend Dealer
Yes
Employees Worked With
Lewis Scott, Marcus Carpenter
May 31, 2022 -

Koons Easton Toyota responded

Thanks, Bob, for reviewing Koons Easton Toyota and sharing your feedback. I am glad that Lewis was professional and knowledgeable about the car ordering process. However, I would like to apologize for the additional interaction you had with our team. If you were willing to share a bit more about what happened, we use negative reviews to improve and I would be happy to listen. Feel free to reach out at your convenience. Thank you, JT Thompson - General Manager - 410-822-8000 x1501

May 31, 2022

Fantastic, Friendly, Informative. ... Professional and very relaxed atmosphere, felt at home!!! Upfront and honest, down to earth, no pushy BS!! More

by antnycwolf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Jacobs, Chris Willis
May 31, 2022 -

Koons Easton Toyota responded

Thank you for sharing these kind words! We're glad that the team was professional and nice to work with. --Koons Easton Toyota Team

May 09, 2022

Overall a great experience purchasing a new truck from Koons Easton Toyota. Mike Jacobs kept me updated with the transaction from start to finish, including post sales assistance. More

by Scott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Jacobs
May 09, 2022 -

Koons Easton Toyota responded

Congrats, Scott, on your new truck! We are happy to hear that Mike made the entire purchasing experience effortless from beginning to end. Thanks for the five stars for Koons Easton Toyota, and we hope to see you back soon.

May 01, 2022

All went very well. Our service representative was very helpful and kept us updated until it way ready for pickup. More

by Wflawrence
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin
May 02, 2022 -

Koons Easton Toyota responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with the Koons Easton Toyota team. Drive safely, and we hope to see you back again down the road!

April 29, 2022

Mike was very professional in the selling process. He took the time to be sure my wife and I understood all the features of the vehicle and what the dealership could offer. It was a pleasure to do bus More

by aquillen51
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Jacobs
Apr 29, 2022 -

Koons Easton Toyota responded

We're thrilled that Mike was such a pleasure to work with throughout the buying experience! Thank you for the stellar feedback and for doing business with Koons Easton Toyota - we hope you and your wife love the new vehicle!

April 29, 2022

Awesome place to purchase a vehicle. Rob is the best. The whole team is friendly and very polite. They know what they are talking about and there is no bull. Thank you all! More

by Sandy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Fink
May 02, 2022 -

Koons Easton Toyota responded

Sandy, we are thrilled to read your terrific review of Rob and our team! Thank you for choosing Koons Easton Toyota and for sharing your feedback. Safe travels ahead!

April 25, 2022

Great Experience! Everyone was super knowledgeable and really helped with my Customization of my 2022 Tacoma! Mike Jacobs and Marcus Carpenter we’re both a pleasure to More

by Bgardini
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Jacobs, Marcus Carpenter
Apr 25, 2022 -

Koons Easton Toyota responded

Thank you for the great review! We are thrilled to hear that you had such a successful purchase experience working with Mike, Marcus, and the Koons Easton Toyota team. Drive safely in your 2022 Toyota Tacoma, and we hope to see you back again down the road!

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