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Koons Easton Toyota

Easton, MD

4.8
278 Reviews

6730 Ocean Gateway

Easton, MD

21601

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Showing 278 reviews

November 21, 2022

The customer service was very good They help me to get the best interest so I can get the car More

by Julio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franklin Matos
Nov 21, 2022 -

Koons Easton Toyota responded

It was our pleasure to assist you, Julio! Thank you for choosing Koons Easton Toyota and for sharing your experience. Drive safely!

November 17, 2022

I’ve have always experienced excellent vehicle and customer service and would recommend this dealer to others More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Musto, Bill Shull, John Chalupa, Charlie Cauffman
Nov 17, 2022 -

Jim responded

Excellent Service

Nov 17, 2022 -

Koons Easton Toyota responded

Jim, we are proud to hear that our team always delivers 5-star service! Thank you for your lovely review of Koons Easton Toyota!

November 07, 2022

Worst buying experience ever. 6.5 hours to purchase a certified used Tundra. And, had to return the following weekend for more service. Dealer is 1 hour away! The 2nd key does n More

by abg10042000
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Franklin
Nov 08, 2022 -

Koons Easton Toyota responded

Hi Jeff we are doing our best to get you a second key. Our vendor was coming to your home today. If there is anything else I can do for you, please give me a call. Thanks, JT Thompson - General Manager - 410-822-8000 x1501

October 28, 2022

Came in looking for a nice used truck. Mike found me a great deal on a really cool Tacoma. I love this thing. All the guys at Koons are great More

by Brandin Unc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Jacobs, Loren Mayr
Oct 28, 2022 -

Koons Easton Toyota responded

Brandin, thank you for the great review! We are so glad to hear that Mike delivered such a successful purchase experience. Drive safely in your Toyota Tacoma, and we hope to see you back again at Koons Easton Toyota!

October 15, 2022

Thank you for another positive buying experience at Koons Easton. I had purchased my 2018 Highlander from Koons Easton and recommended this dealership to my friend tom. Tom purchased a 2022 Tacoma and was v More

by Zak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Jacobs and Chris (Finance)
Oct 17, 2022 -

Koons Easton Toyota responded

We are more than pleased to hear that Tom, Chris, and Mike delivered professional service which made your experience a success from start to finish. Thank you for choosing Koons Easton Toyota and we wish you many safe and happy miles, Zak!

October 02, 2022

Great dealer for service. I have had my Camry serviced there for years. Always satisfied with their service. More

by mlfitz
Recommend Dealer
Yes
Employees Worked With
Charlie Cauffman
Oct 02, 2022 -

Koons Easton Toyota responded

Thank you for being a loyal customer of Koons Easton Toyota! We appreciate your business and can't wait to see you again next time.

September 28, 2022

The crew of Bill, Justin, and Chris made our car buying experience at Koons Easton Toyota a blast! Bill kept in touch with us for many months to help find us a vehicle that fit our needs. He is very easy More

by sparktweek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Willis, Bill Thompson
Sep 28, 2022 -

Koons Easton Toyota responded

We are so proud to hear that Bill, Justin, and Chris went above and beyond to ensure you had a seamless purchasing process at Koons Easton Toyota! Thank you for having confidence in us, and we wish you many safe travels in your new ride!

September 09, 2022

Everyone at this dealership was very helpful. I would recommend this dealership and salesman to everyone I know that is in the market for a vehicle. More

by Ssparx22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Jacobs
Sep 09, 2022 -

Koons Easton Toyota responded

Thank you for leaving Koons Easton Toyota a five-star review! It's great to hear that our team delivers exceptional customer service. Take care!

August 13, 2022

Thank you for such a wonderful car buying experience yesterday Mike Jacobs! To be honest, I dread the whole process, but you and your team took the stress out of buying my car. I wasn't planning on buy More

by kkruse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Jacobs, Marcus Carpenter, Loren Mayr
Aug 15, 2022 -

Koons Easton Toyota responded

Congratulations on your new Ford Bronco! We are elated that Mike and Loren exceeded your expectations and ensured the Koons Easton Toyota team could earn your business and five stars. Thank you for sharing and supporting everything we love. Safe travels!

August 11, 2022

Another great experience at Koon's Toyota with Mike Jacobs! After letting Mike know what we were looking for, he actively searched and found our Toyota Rav 4 Hybrid in the color and options we wanted. More

by Myra
Recommend Dealer
Yes
Employees Worked With
Mike Jacobs
Aug 12, 2022 -

Koons Easton Toyota responded

Myra, this is exactly the feedback we work hard for at Koons Easton Toyota! We're overjoyed Mike and the rest of the team delivered attentive and communicative professionalism that shaped a seamless purchase experience. All of us are grateful for your recommendation and hope you enjoy your new Toyota RAV4 Hybrid!

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