Koons Baltimore Ford

VERY POSITIVE VISIT IN THE SERVICE DEPT, AS WELL AS NEW & USED CAR SALES, WOULD PURCHASE A VEHICLE FROM THIS DEALERSHIP W/O QUESTION, AND HAVE IT SERVICED HERE AS WELL. & USED CAR SALES, WOULD PURCHASE A VEHICLE FROM THIS DEALERSHIP W/O QUESTION, AND HAVE IT SERVICED HERE AS WELL. More

Curtis Conaway was extremely helpful in locating a vehicle that had the interior and exterior colors and all the options we wanted. We've never had a car salesman work that hard for us. He was very vehicle that had the interior and exterior colors and all the options we wanted. We've never had a car salesman work that hard for us. He was very polite, professional, knowledgeable and responsive. He was not at all pushy like some salespeople elsewhere can be. The man that did the final paper work with us was also very professional and did a great job for us. The vehicle was very well detailed for us. Although Koons Ford of Baltimore is not the closest Ford dealer to us, the next time we want to buy a car, we're going to Koons and Curtis Conaway first! More

My mom and I were very satisifed with the service we received today at Koons Ford, My mom bought a 2006 Ford Escape and I bought a 2006 Kia Sportage EX. Kevin, Jerry, and Mike were pleasant and gave us received today at Koons Ford, My mom bought a 2006 Ford Escape and I bought a 2006 Kia Sportage EX. Kevin, Jerry, and Mike were pleasant and gave us a good deal. I plan to continue to puchase my vehicles from Koons Ford. More

My recent purchase from Koon's Ford has been a great experience. This is my third vehicle purchase and was by far the best. Sam was very nice to have as a salesman. He helped to ensure that I got every experience. This is my third vehicle purchase and was by far the best. Sam was very nice to have as a salesman. He helped to ensure that I got everything I wanted in the vehicle and was very consistent with keeping me updated on the ordering process of my car. I really felt like I was buying a car from a friend I had known for years. Thanks Sam!!! More

The customer service received from the above mentioned employees was excellent. They were all very accomodating, informative and polite. The coordination with my insurance company made my experience les employees was excellent. They were all very accomodating, informative and polite. The coordination with my insurance company made my experience less stressful and my car looks terriffic. Thank you Koons of Baltimore. More

Philo Gentles was VERY patient and did his best to assure us that we fully understood the ins and outs of the complexities of a new car purchase, giving us the best possible vector of purchase. Then after t us that we fully understood the ins and outs of the complexities of a new car purchase, giving us the best possible vector of purchase. Then after the sale he spent an atypical amount of time assuring the wife was proficient in the cockpit ;) I now see why my father had purchased several cars from Koons Ford in years past - I only wish I had his insight and common sense. It was worth the 100 plus mile jounce to Maryland from down state Delaware. We saved $1,833 from our best deal after several weeks of going between five dealers in Delaware and she obtained the exact car she wanted! Lars and Donna Spencer More

This Dealer was given these ratings,i told them what i wanted, i was shocked how quickly everything got done, thank you very very much wanted, i was shocked how quickly everything got done, thank you very very much More

Kevin was very helpful in getting me into a great Ford Fiesta. He took the time to show me the various cars on the lot and how each was equipped and got me through the process of finalizing the deal. Fiesta. He took the time to show me the various cars on the lot and how each was equipped and got me through the process of finalizing the deal. More

I have had my F150 in for service with Tom Miller and was impressed with my over all experience. The diagnostics were performed and repaired within a reasonable time. It is a pleasure to go to a dealership impressed with my over all experience. The diagnostics were performed and repaired within a reasonable time. It is a pleasure to go to a dealership for repairs and actually leave without feeling frustated due to poor service. I now have a recall on my F150 and the first person and dealership that I thought of was Tom Miller at Baltimore Ford. Thanks for the excellent work! More

Our small business is in the depressed housing industry, the lowest possible price was our sole consideration given small business owners do not have the luxury or false comfort of bi-weekly pay, sick leave the lowest possible price was our sole consideration given small business owners do not have the luxury or false comfort of bi-weekly pay, sick leave, vacation days or matching retirement. Price was it, and after significant research and dealer visits, we found the best deal bar none online at Koons Ford of Baltimore. They were courteous, open, honest and delivered the vehicle and paperwork to us, even crossing the Chesapeake Bay Bridge on a summer Friday afternoon, something everyone attempts to avoid! We thank you! Our sales professional, Felix, was knowledgeable and answered all our questions, both with the paperwork and while test driving the vehicle. He even pointed out some features we might not never have known about like the SYNC function! We are proud new owners of the Ford Escape XLT! One other thing, I made every effort to reward Ford Motor Company for not taking stimulus money and instead doing what we as small business owners have also been forced to do, make our business stronger through significant effort, cuts & consolidation while at the same time improving our service and value! Thank you Felix, and Koons Ford of Baltimore! More