Koons Baltimore Ford

This was the easiest purchase I have ever made. I discussed with Mr. Roy the type of vehicle I was interested and the one he showed me a Red Chevy Impala was just perfect for me. It was good to know discussed with Mr. Roy the type of vehicle I was interested and the one he showed me a Red Chevy Impala was just perfect for me. It was good to know that he was not just interested in his sale, but his customers satisfaction. Thank you for all the help. A happy customer More

i was very satisfied with the help,service,friendly ness and concern that i recieved throughout the my whole experience when purchasing my new ford explore. and concern that i recieved throughout the my whole experience when purchasing my new ford explore. More

I have purchased a vehicle from this dealership in the I have purchased a vehicle from this dealership in the past. The staff is reliable, friendly and professional. I was not pressured into making a pu I have purchased a vehicle from this dealership in the past. The staff is reliable, friendly and professional. I was not pressured into making a purchase. I would recommend this dealership to my friends. More

When I walked in the dealership Felix & Mike were so helpful. Felix showed me several cars and let me drive them. He explained the different features of each car. Mike explained the cost of everythi helpful. Felix showed me several cars and let me drive them. He explained the different features of each car. Mike explained the cost of everything and did all the paper work. I walked out with a new car and a good feeling that they had helped me as much as they could. This is the third car I have bought from the dealership and Felis & Mike are the greatest. More

This is my third new vehicle in the last two years. I have bought them all at Koons Ford Baltimore. The staff has always been great and I have been very satisfied with the transactions. Felix Dianderas have bought them all at Koons Ford Baltimore. The staff has always been great and I have been very satisfied with the transactions. Felix Dianderas was a pleasure to deal with and I recommend that you ask for him when you buy your next vehicle at this dealearship. Mike Tomazos is a great sales manager. We finalized the paperwork very quickly while having a great conversation. Thanks to all the staff at Koons Ford from a very satifised customer. More

I would defintely recommend Koon Ford Baltimore to my friends and family. I initially started looking at the Fusion, which Felix assisted me with a test drive and some intial numbers. I soon decided that friends and family. I initially started looking at the Fusion, which Felix assisted me with a test drive and some intial numbers. I soon decided that the Taurus was a better fit for my needs and again met Felix for a test drive. During both test drives, Felix was able to explain the car features in detail without pressing me for the sale. After doing pricing research I began negotiating with several dealers. The staff at Koons Ford Baltimore was by far the most friendly and responsive, especially Dennis Koulatsos. I drove a hard bargain but Dennis did not take it personally and welcomed me to the dealership on my arrival to take ownership of the 2012 Taurus. Mike Tomazos was also very friendly and helped make the transaction seemless on a Friday evening. Many thanks to all. Mike Catonsville, MD More

I would recommend this dealership because the customer service is excellent. My husband and I came in to trade in a car. We were upside down in our current vehicle and were offered several options and a service is excellent. My husband and I came in to trade in a car. We were upside down in our current vehicle and were offered several options and advice on the best way to correct the situation and end up in the car we wanted. Our sales rep, Felix, was very friendly and extremely helpful. The finance manager, Mike, was very professional and helpful. I didn't like having to haggle so much over the final cost and financing of the vehicle. It left me with a feeling of uncertainty. I can't help wondering if I really got the best deal that I could have gotten. But, overall, the experience was a good one and my new car is beautiful. I do recommend Koons Ford and definitely Felix. More

Had a great experience at Koons ford the salesman was very pleasant would recommend this dealer to family and friends. I really love my new vehicle very pleasant would recommend this dealer to family and friends. I really love my new vehicle More

I would recommend this dealer ship because I was given a great value on my trade-in, they had the vehicle I wanted and they worked to get me the car I wanted at a monthly payment I can afford. great value on my trade-in, they had the vehicle I wanted and they worked to get me the car I wanted at a monthly payment I can afford. More

Desiree was very courteous and patient working with me via the internet chat and gave us a warm greeting upon our arrival. Larry cheerfully explained the sales process, showed us the features and bene via the internet chat and gave us a warm greeting upon our arrival. Larry cheerfully explained the sales process, showed us the features and benefits of a Ford over the competitor (Toyota), and he maintained a very professional and most pleasant demeanor during the entire process. It was like working with a lifelong friend. Steve gave us payment options and found the best finance plan for our budget saving us time and money. Overall, it was the most wonderful truck-buying experience our family has ever had. Anyone looking to buy a new or used vehicle should look up Larry Bouldin at Koons Baltimore Ford. More