Koons Baltimore Ford

Just purchased an F250. Serdal is Awesome! He took care of us through the whole process. Always made himself available even if he wasn't working. We would highly recommend h Serdal is Awesome! He took care of us through the whole process. Always made himself available even if he wasn't working. We would highly recommend him to anyone we know and will gladly send any referrals his way! Thank you Serdal for going above and beyond our expectations! More

i just purchased a 2022 F-150 from koons ford of baltimore and i couldn’t be more impressed! This was my first time purchasing a vehicle from a dealership and kelvin helped me and made the process e baltimore and i couldn’t be more impressed! This was my first time purchasing a vehicle from a dealership and kelvin helped me and made the process easy and enjoyable. He helped me find exactly what I was looking for and i am very happy with the outcome. I will definitely be back when I am ready to purchase my next vehicle! More

Don't believe in 5 star rating. There work ethic's do. There desire to satisfy the customer are above and beyond expected and the team deserve high rating 4.8. No question was left There work ethic's do. There desire to satisfy the customer are above and beyond expected and the team deserve high rating 4.8. No question was left unanswerd by the Koons team. All phases of vehical selection and purchase was relaxed. More

Purchased new vehicle last week, Kelvin was very personable and worked to find the answers to all my questions. Steve was very knowledgeable about financing and warranties. personable and worked to find the answers to all my questions. Steve was very knowledgeable about financing and warranties. More

The Koon Ford collision shop was AMAZING! ! Mr. Jeff Russo and Ms. Sharon were Outstanding. Mr. Russo contacted me regularly with updates regarding my vehicle. The entire team at the body s ! Mr. Jeff Russo and Ms. Sharon were Outstanding. Mr. Russo contacted me regularly with updates regarding my vehicle. The entire team at the body shop were extremely friendly, helpful and knowledgeable I Definitely will Recommend!! More

Kelvin Burston was my Salesman. . This is the second car that I’ve brought from him. Mr. Burston is personable and goes above and beyond to satisfy the customers needs and wants in . This is the second car that I’ve brought from him. Mr. Burston is personable and goes above and beyond to satisfy the customers needs and wants in a vehicle. Koons Ford as a whole was very nice to me even though they weren’t my specific salesperson was very friendly and helpful as well. More

My first time at this Koons Baltimore Ford location. Jay Stewart was very helpful I called the day before 5/21/24 about 2 recalls on my Ford Edge and he got me in the next day 5/22/24. He is very p Jay Stewart was very helpful I called the day before 5/21/24 about 2 recalls on my Ford Edge and he got me in the next day 5/22/24. He is very personable. He showed me where I could wait and came when work was done to let me know. Very clean waiting area!! Thankyou!! More

In January 2024 I leased a 2023 F150 from Koons Ford Baltimore which is the 2nd vehicle I have acquired from this Ford dealership in the past 6 years. My product specialist Frank Janezic is the ultimate Baltimore which is the 2nd vehicle I have acquired from this Ford dealership in the past 6 years. My product specialist Frank Janezic is the ultimate professional. Mr. Janezic is extremely knowledgeable about the Ford’s that he sells. He is also very patient which is important to me because sometimes I can’t make up my mind about what I want. The whole process was smooth and went off without a hitch. Thank you Koons Ford Baltimore for another great experience. More

A well stocked Ford dealership and Carey is a fantastic salesperson to work with. I was looking for an F450 Limited and found one cheaper in another state. Carey worked with me and we were even able to neg salesperson to work with. I was looking for an F450 Limited and found one cheaper in another state. Carey worked with me and we were even able to negotiate which is unheard of in this day. An extremely smooth and pain free process. I would highly recommend Carey and Koons Ford to everyone looking for a Ford. Thanks again, Carey and I’ll forever recommend you to everyone I talk with! More

I love the service I got and the service was good I also love the pick up and delivery service love the pick up and delivery service More