Koons Baltimore Ford

The dealer was great to deal with. I recieved a great price and the finance process was efficient. The whole car buying experience was possitive. price and the finance process was efficient. The whole car buying experience was possitive. More

There are always a lot of choices when you are considering where to purchase your vehicle. I came into the search not really sure of whether I wanted to purchase a new vehicle or not. My experienc considering where to purchase your vehicle. I came into the search not really sure of whether I wanted to purchase a new vehicle or not. My experience with Ray helped my make my decision (I purchased). Ray is a very personable person but professional as well. This was a no hassle process and everything on the final contract was as verbally discussed. I have dealt with dealers that will say anything to get you into the door and then throw a curve at the end. This was not that type of dealer, that’s why they got the sale. More

Drove 200+ miles to purchase a 2012 Boss 302. Had great and persistant contact with salesman (matt stoudt.) Was kindly greeted upon entering the dealership. Facility was clean and professional. Staff fa and persistant contact with salesman (matt stoudt.) Was kindly greeted upon entering the dealership. Facility was clean and professional. Staff facilitated the sale of the vehicle and gave exactly what I expected for the vehicle I was trading in (honda s2000 cr.) Financing was skill fully handled by Miss Carol who was even able to get additional funding back to me from an existing warranty on the vehicle traded in. overall great experience, would definitely recommend this dealership and do business with them again. More

My wonderful experience at Koons Ford began with my first email request about the 2012 Ford Fiesta. I received a quick response from the General Manger Dennis Koulatsos on the availability and price of the c email request about the 2012 Ford Fiesta. I received a quick response from the General Manger Dennis Koulatsos on the availability and price of the car I wanted. He was pleasant, honest, and extremely professional throughout the entire process. The professionalism and friendly atmosphere did not stop there! I spoke to and emailed other members of the staff who were also very pleasant and professional I can only remember a few I dealt with by email (Steve Ageloff - lead settlement officer & Tom Snyder - New Car Sales Manger). There was also one gentleman on his break in the waiting room who was talking to my friend as she waited for me who I found very enthusiastic so needless to say I will definitely be coming back to Koons Ford Baltimore for all of my future purchases. Thank you all for your professionalism and kindness!!!! More

I was in the market for a new truck. I decided to contact Dennis Koulatsos because I have purchased several vehicles over the years through him. As usual I was able to contact Dennis with no problem and he w Dennis Koulatsos because I have purchased several vehicles over the years through him. As usual I was able to contact Dennis with no problem and he worked hard to find me the best price on the truck. I can't say enough about how this man treats a customer. He brings honesty and integrity to a industry that sadly at times, struggles with customer confidence. I will always make Koons Ford and Dennis Koulatsos my first call when shopping for a new or used vehicle. If your shopping for a vehicle and your taking the time to read these reviews.....Do yourself a favor and contact this man and his sales team. I assure of a whole new buying experience. This dealership does it right. Thanks again Dennis for all your help, Tony Bakie More

When I arrived at the dealership, I was happy to find they were so busy. I felt it would be a great opportunity to check out the cars without feeling the pressure of a salesperson. As it turned out, they they were so busy. I felt it would be a great opportunity to check out the cars without feeling the pressure of a salesperson. As it turned out, they weren't too busy for the General Manager, to personally assist me and I'm glad! Even though I truly wanted to just look, I had questions about the differences in crossovers and SUVs, as well as the possibility of going with another sedan. Dennis was so patient and knowledgeable, I couldn't have asked for a better shopping experience. I can't tell you how comfortable it was, getting the information I needed, without feeling pressured. I knew before shopping at Koon's that I wanted an American car. Now I know that I definitely want a Ford, (either an Edge or a Taurus) and I also know, I'll be buying it at Koons's Ford. More

The whole service department was extremely helpful in everything I needed. I do not know certain things about cars; but everyone helped me and also explained to me what I should and shouldn't get. I wou everything I needed. I do not know certain things about cars; but everyone helped me and also explained to me what I should and shouldn't get. I would recommend everyone I know to go there. More