Koons Baltimore Ford

Mark was great to work with! He was upfront about pricing and willing to help out any way he could. I have already recommended him to friends looking to buy a new car. and willing to help out any way he could. I have already recommended him to friends looking to buy a new car. More

We were very pleased to work with Matt Stoudt at Koon’s Ford. Matt took the time to answer our questions and patiently demonstrate the major features of the car. We did not feel rushed or pressured. Matt Ford. Matt took the time to answer our questions and patiently demonstrate the major features of the car. We did not feel rushed or pressured. Matt was the utmost professional and provided us with outstanding customer service. We would not hesitate to recommend him and greatly appreciate all he did to make our car buying experience so pleasant. More

I originally made contact with Matt Stoudt via the Koons Ford website and he was prompt with the quote and other information I requested via email. My car buying experience at the dealership was again a ver Ford website and he was prompt with the quote and other information I requested via email. My car buying experience at the dealership was again a very smooth process. I was impressed with Matt and the entire team at Koons Ford. I would definitely recommend Koons to friends, family, and colleagues that are looking for new vehicles. More

Matt helped us very friendly and patiently to find our car. There was no pressure at all. We really had the impression to be talking with an honest partner who wanted us to have a great experience and be car. There was no pressure at all. We really had the impression to be talking with an honest partner who wanted us to have a great experience and be completely satisfied. At the end he even drove me to the bank with his private car when problems with my check occured. Very different from what we experienced elsewhere! More

I had a very enjoyable experience at Koons Ford of Baltimore. It was well worth my trip from Annapolis, MD. I recieved friendly informative service with excellent pricing. My husband plans on purchas Baltimore. It was well worth my trip from Annapolis, MD. I recieved friendly informative service with excellent pricing. My husband plans on purchasing an work vehicle from them. Finally, service with "INTEGRITY". More

We are returning customers to the Koons Ford and specifically to work with Matt Stoudt. He is very professional, knowledgeable and kind person. Our experience during this visit was very pleasant. We specifically to work with Matt Stoudt. He is very professional, knowledgeable and kind person. Our experience during this visit was very pleasant. We were making decision for some time and through the process, Matt was very patient and supportive. No pressure. All promises were fulfilled and all the questions were answered. Final step with Carol Walker was very pleasant as well. She made us feel welcome and was going out of her way to make this final step as comfortable as possible. Thank you. More

Assisted with vehicle selection based on my preferences for options, explained model year end sales incentives, located specific vehicle at offsite dealership and followed through until delivery completed. for options, explained model year end sales incentives, located specific vehicle at offsite dealership and followed through until delivery completed. The entire process was smooth and handled in a professional manner. More

This was the easiest transaction I have had in 40 years of car buying. I was treated respectfully by all the staff I met and the transaction required the minimum of haggling. It was also very efficient to of car buying. I was treated respectfully by all the staff I met and the transaction required the minimum of haggling. It was also very efficient to get from agreeing a deal to closing. I had visited 5 dealers in total. The other four increased their part-exchange price significantly to match Koons Baltimore only when they understood I had a better offer. I chose to go with Koons as they were "upfront". More

Pete Dixon gave me the most refreshing car buying experience ever! I was impressed with his honesty, integrity, and straightforward approach to selling cars. He came highly recommended by a friend an experience ever! I was impressed with his honesty, integrity, and straightforward approach to selling cars. He came highly recommended by a friend and was everything I was not expecting. Pete was exceptionally friendly, pleasant mannered and made my car shopping enjoyable. He listened well, answered questions I forgot or didn’t think to ask, and didn't try to sell me a car I didn't want. Pete also "wowed" me by following up with a personal phone call after I took delivery of my Ford Fusion. I was thoroughly impressed from start to finish and will refer his service to all. My future purchases will only go through him. More

Had a great experience! Matt was very helpful and friendly. He called me after I purchased the car to make sure everything was going well!!! Great customer service!!! friendly. He called me after I purchased the car to make sure everything was going well!!! Great customer service!!! More