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Koons Baltimore Ford
Baltimore, MD
714 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 714 reviews
November 26, 2015
Great experience!!! Very good working with Tim Robertson to get a Fusion hybrid. Received from him all the information needed to make the correct choice for us. Would go Very good working with Tim Robertson to get a Fusion hybrid. Received from him all the information needed to make the correct choice for us. Would go back to him again if ever in the market again. More
by rag789
Employees Worked With
Tim Robertson
November 25, 2015
2015 F150 XLT FX4 I bought my first vehicle here and it was an amazing experience. I dealt with Joshua Oh and he was nothing less than great. I requested the vehicles I bought my first vehicle here and it was an amazing experience. I dealt with Joshua Oh and he was nothing less than great. I requested the vehicles WOW price and it was supplied within a timely manner. The trucks MSRP was 49k and the WOW price was 35,700, which is a significant discount for a brand new vehicle. After tax, freight, tags and titles, and x liner the final price was 40,800. That is a price that no other dealership was able to come close to. Financing was quick and easy and gave a low interest rate (4%). I would recommend anyone to go to this dealership when cross shopping Ford products. More
by rlivez1
Employees Worked With
Joshua Oh
November 22, 2015
Not honoring Wow price and Finance Rates Came to an agreement on a Wow price on a V6 Mustang and finance rates. Everything was a pleasurable car buying experience with the salesman until I me Came to an agreement on a Wow price on a V6 Mustang and finance rates. Everything was a pleasurable car buying experience with the salesman until I met with the financial officer and manager. Didn't appreciate him trying to rip me off by adding numbers back in to get back to MSRP and some not to mention jacking up the interest rates. Also manager got amnesia on agreed price and started screwing up the math and insulted my intellegence. I have never been so disappointed and infurated in my years of buying new or used cars. Needless to say the deal went south fast because of those two and I didn't sign anything. More
by Infuriated Mustang Buyer
Employees Worked With
Melvin K. Bagby, Steve Ageloff, & Tom Snyder
November 02, 2015
The best car buying experience ever. Our salesman Tavan and Finance Manager Samuel were great . They were very informative and were not pushy during our buying experience. It was a very r Our salesman Tavan and Finance Manager Samuel were great . They were very informative and were not pushy during our buying experience. It was a very relaxed and enjoyable atmosphere. I would recommend anyone buying a new vehicle to visit with Koons Ford. I will be returning to this dealership when I am ready to buy my next car. More
by cpan
Employees Worked With
Tavan Goulbourne and Samuel Boodhoo, Mark Rodgers
October 31, 2015
Always awesome! We just purchased our second vehicle from Koons Ford and the experience just as the first time was nothing but enjoyable. The staff is great and easy We just purchased our second vehicle from Koons Ford and the experience just as the first time was nothing but enjoyable. The staff is great and easy to deal with. They are attentive listen to your wants and needs and work with you in every aspect of the sale process. Couldn't ask for a better all around dealership experience. More
by Sivleone
Employees Worked With
Derek Lewis, Carol Walker
October 20, 2015
Koons Rocks Shopped a 2015 Mustang GT 50 year on line where I live in S-E Pa, then I expanded my search and ended up at Koons on Security Boulevard. Talked with Shopped a 2015 Mustang GT 50 year on line where I live in S-E Pa, then I expanded my search and ended up at Koons on Security Boulevard. Talked with sales manager Tom Snyder his bottom line was good so we drove to Baltimore and met Casey Groop our sales rep we ended up building the GT and ordered from the factory. Koons price was $1500. less then the best price that I was quoted in my area, the dealer in my area told me that he pays more for the GT then what I got it for. We then went back 6 months later and purchased a 2015 Focus SE, Casey and Tom are great people to deal with. P Geb More
by P Geb
Employees Worked With
Casey Topper
September 19, 2015
Excellent service dept Great customer service and knowledgable service team. Visited with my salesman Scott Holt while waiting for my car. Go see Scott. Not only is he easy Great customer service and knowledgable service team. Visited with my salesman Scott Holt while waiting for my car. Go see Scott. Not only is he easy on the eyes, but he will take good care of you! More
by Sharon
Employees Worked With
Casey Topper
September 15, 2015
excellent experience! I HIGHLY recommend this dealership. Our salesman Scott Holt was amazing! Our finance manger Samuel Boodhoo was the same! Our experience was smooth and I HIGHLY recommend this dealership. Our salesman Scott Holt was amazing! Our finance manger Samuel Boodhoo was the same! Our experience was smooth and relaxing. Job well done!!! More
by kennyg24
Employees Worked With
scott holt, samuel boodhoo
September 08, 2015
New Car Purchase I purchased a new Ford Edge from Koons Baltimore Ford this weekend and had a wonderful experience. My Sales Specialist Scott Holt, the Sales Manager I purchased a new Ford Edge from Koons Baltimore Ford this weekend and had a wonderful experience. My Sales Specialist Scott Holt, the Sales Manager Tom, and Finance Director Steve were all extremely helpful, knowledgeable, and professional. I couldn't be happier with my new vehicle and the customer service that I experienced at this dealership. More
by gmn
Employees Worked With
Scott Holt, Tom Snyder, Steve Ageloff
August 27, 2015
Ford F-150 There was no hassling or pushiness. They were very helpful and accommodating. There pricing was the best around. Very good buying experience there. My There was no hassling or pushiness. They were very helpful and accommodating. There pricing was the best around. Very good buying experience there. My overall experience there was excellent. More
by pbinetti18
Employees Worked With
Rudolph "Pete" Dixon, Mark Rodgers
