Koons Baltimore Ford
Baltimore, MD
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Best experience of purchasing a vehicle We purchased a Ford Mustang from Derek at Koons Ford Baltimore and he was the nicest, hardest car dealer we have ever worked with. The team of finan We purchased a Ford Mustang from Derek at Koons Ford Baltimore and he was the nicest, hardest car dealer we have ever worked with. The team of financial people were wonderful. We will never go anywhere else to purchase a vehicle again. More
Honest, affordable, easy to work with. Excellent price. Agreed to match price from other dealer. The whole process was very easy from start to finish and did not take long. Excellent price. Agreed to match price from other dealer. The whole process was very easy from start to finish and did not take long. More
Great buying experience and price for F-150 I purchased a F-150 Platinum last week from Mark Rodgers and Scott Holt. I found Mark's name on Dealerrater from another customer who drove from out I purchased a F-150 Platinum last week from Mark Rodgers and Scott Holt. I found Mark's name on Dealerrater from another customer who drove from out of state to pickup a F-150. I emailed Mark, finalized the pricing with in an hour, and traveled 3 hrs from NJ to pickup the new truck. Once in the dealership, I was helped by Scott Holt who helped me finalize on a specific color, test drive the truck, and complete the finance application. Last, I worked with Steve Ageloff in the Finance department to finalize financing and purchase an extend warranty. Steve is a true professional and the best finance person I have ever interacted with. Overall a great team effort from Mark, Scott, and Steve! More
First time buyer The sevice was excellent and they made sure I was satisfied with my purchase. I got an unbelievable deal and would recommend anyone who needs a new ca The sevice was excellent and they made sure I was satisfied with my purchase. I got an unbelievable deal and would recommend anyone who needs a new car to go here. More
Great and freindly experince Up front and honest, and made the decision easier, very helpful in helping me make up my mind on what I wanted. showed me many options and was interes Up front and honest, and made the decision easier, very helpful in helping me make up my mind on what I wanted. showed me many options and was interested and helpful in what I wanted. Aimed to please. More
Thanks Fred It was a rough experience purchasing my 2007 BMW with Koons due to bad manager customer service and the service department. I was given a lot of run a It was a rough experience purchasing my 2007 BMW with Koons due to bad manager customer service and the service department. I was given a lot of run around and empty promises due to a check engine light and missing part. All this within less than a month of purchase. Needless to say that I had to take time off from work to make several visits from Silver Spring to Baltimore and other places to get my car fixed. Although I bought the highest tier warranty available, the service department wasn't knowledgable enough to solve the problem. Long story short, the only notable mention is Fred for working with him with the purchase and following everything up with me to help resolve my car issues. Thanks Fred. More
Outstanding Purchasing Experience Not very often can you buy a car and not leave feeling as though you were taken for a ride. At Koons Ford in Baltimore they treated me as an appr Not very often can you buy a car and not leave feeling as though you were taken for a ride. At Koons Ford in Baltimore they treated me as an appreciated customer. I left feeling good about the deal and Pete Dixon was a major factor in that. I had been looking for my specific car for years and finally tried Koons Ford after having a Co worker talk so highly of the establishment. Because I lived in Delaware, my initial contact was over the internet, I explained what I was looking for and Pete got everything together. When I arrive, he had the car I was looking for, at no time did he try to sale something I never asked about. When we finished I walked away with the new car I wanted. And was actually comfortable with the purchase. Thanks Koon Ford for the car and Thank you Pete for the experience. A true professional. More
Best experience ever. Scott Holt was honest and upfront. I recieved a great price.So happy I went to Koons Ford of Baltimore. Finance department was friendly. Thanks for a Scott Holt was honest and upfront. I recieved a great price.So happy I went to Koons Ford of Baltimore. Finance department was friendly. Thanks for a easy transaction. Will definitely buy there again. Thanks Scott. More
Great experience I had a great car buying experience at Koon's Ford. My salesperson, Danaj, was enthusiastic, friendly, and very helpful getting me comfortable with dr I had a great car buying experience at Koon's Ford. My salesperson, Danaj, was enthusiastic, friendly, and very helpful getting me comfortable with driving a new car after 15 years with my old one! I highly recommend Koon's Ford. More
Great Experience! Tried Koons as I was not happy with the quality of service and overbooking issues experienced at another dealer. Koons was great - everything went as Tried Koons as I was not happy with the quality of service and overbooking issues experienced at another dealer. Koons was great - everything went as smoothly as it could have and was all ready to go in about an hour. Will be coming back! Even the coffee was good! More