Koons Baltimore Ford

Unbelieveable pricing, Koons beat my local dealers by $2K! For $2K, it was well worth flying to Baltimore's Koons Ford, and driving 8 hrs back home. My first ever, very pleasant experience at a dealership! My For $2K, it was well worth flying to Baltimore's Koons Ford, and driving 8 hrs back home. My first ever, very pleasant experience at a dealership! My sales guy, Tim Robertson, was just super, and I was very happy with the finance manager, Sam. More

bait and switch Went to test drive a 2006 Colorado listed at $10,990. After ride was over, we were approached by the "used car manager" and informed that we could NOT Went to test drive a 2006 Colorado listed at $10,990. After ride was over, we were approached by the "used car manager" and informed that we could NOT buy this truck for this price, but for $11,990. After communicating with them several times earlier this week, we drove 75 miles in city traffic that took us 1 1/2 hours each way. What a waste of my time. More

oil change The person was very attentive to my needs. I am looking at buying a second vehicle there for my teenager who is going away to school. Keep up the go The person was very attentive to my needs. I am looking at buying a second vehicle there for my teenager who is going away to school. Keep up the good work! More

Wonderful and Painless Experience Had the best experience in car buying at the Baltimore koons. Had to drive 3 hours to pick up the car. I was worried they might not agree on the same Had the best experience in car buying at the Baltimore koons. Had to drive 3 hours to pick up the car. I was worried they might not agree on the same price or might sneak in some hidden charges I was unaware of. Very happy to see that the final amount was exactly we agreed on. All the staff is great and not too pushy about buying extras with the car. Overall, wonderful experience and would definitely this dealership to my friends. More

Outstanding Customer Service and Knowledgeable Staff ! Excellent customer Service…where? Koons Ford Security Blvd! After searching for an SUV at several dealerships, my son finally went to Koons Ford @Secu Excellent customer Service…where? Koons Ford Security Blvd! After searching for an SUV at several dealerships, my son finally went to Koons Ford @Security Blvd. James Moore/Finance Expert and Melvin Bagby/Best Car Rep offered outstanding customer service, professionalism, and a wealth of knowledge regarding SUV purchase! I definitely will be back for my SUV purchase and highly recommend others to purchase a new or used vehicle from Koons Ford @Security Blvd. More

Worth the drive! Traveled 2 hours from NJ for the Koon's Ford WOW deal and it was worth the trip! Pleasant, knowledgeable staff. Christos our sales rep and James Moor Traveled 2 hours from NJ for the Koon's Ford WOW deal and it was worth the trip! Pleasant, knowledgeable staff. Christos our sales rep and James Moore in finance were easy to work with. Definitely would return. More

Great Customer Service and Good Vehicles We just purchased another 2 Ford Transit for our business. The overall experience was easy process and good rates. We would recommend them! Thanks We just purchased another 2 Ford Transit for our business. The overall experience was easy process and good rates. We would recommend them! Thanks again Koons Ford More

Outstanding Experience Buying a New Vehicle I have purchased three vehicles from koons ford Baltimore. Scott Holt, Casey Groop, and Mark Rodgers always make sure that the client experience is h I have purchased three vehicles from koons ford Baltimore. Scott Holt, Casey Groop, and Mark Rodgers always make sure that the client experience is honest, transparent, and pleasant. Best ford dealership in Maryland. Thank you for making my experience and time at the dealership a relaxing one. More

Pleasant purchase experience Scott Holt was able to get me a good price for a trade-in and offered a reasonable purchase price for a new F-150. He was pleasant and professional to Scott Holt was able to get me a good price for a trade-in and offered a reasonable purchase price for a new F-150. He was pleasant and professional to deal with and pointed out all the important features of the truck during and after the test drive. More

Awesome experience! We were helped through our experience by Reggie. He was very patient with us and made us feel okay even though we felt we were making this difficult b We were helped through our experience by Reggie. He was very patient with us and made us feel okay even though we felt we were making this difficult because of our requirements to stay within a $300 - $350 payment limit. We got the WOW price of $4k less than the price on the vehicle. I didn't think, with my credit score, that I could get approved even for that price but the finance manager, Steve, managed it. He is great! We were able to get a practically brand new car with everything an actual new car gets and stay within our payment limits ($350/month). Very pleased. More