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Koons Baltimore Ford

Baltimore, MD

4.2
715 Reviews

6970 Security Boulevard

Baltimore, MD

21244

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Showing 715 reviews

September 30, 2016

Good people, low prices. Would buy again from here. Everyone was helpful at each step of the purchase. The pricing was straight forward, no haggling for the lowest price. More

by mikep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith J. Schopman
Oct 03, 2016 -

Koons Baltimore Ford responded

We're thrilled to hear that you had such a great experience with us. At Koons Baltimore Ford, it is always our goal to be as helpful as possible in helping our customers find a vehicle that's right for them. We're straight-forward with our pricing so there aren't any surprises at the final purchase, and we're glad you appreciated this. We hope you enjoy your vehicle for many more years to come. Thanks again for the review, and take care!

September 26, 2016

Fantastic Dealership Everyone I met at Koons Baltimore Ford was extremely nice, courteous and helpful and made the entire purchase experience very easy. Everything I aske More

by Wahoo For Life
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Singh, Dennis Koulatsos, Ahmed Baroud
Sep 29, 2016 -

Koons Baltimore Ford responded

Hi there, thanks so much for the amazing review! We are very glad that your experience was five star worthy; our skilled team works hard to keep it that way. Here at Koons Baltimore Ford, we appreciate the willingness to drive a considerable distance for great service. We would be honored to help you out again, in fact we look forward to it. Have an amazing day!

September 22, 2016

Pete the man I gave a high rate because it was really a great opportunity to meet a salesman like Pete Dixon. Let me tell you I did not go looking to buy a car. More

by Ella love jones
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudolph "Pete" Dixon
Sep 23, 2016 -

Koons Baltimore Ford responded

We appreciate the detailed review, Ella. The staff at Koons Baltimore Ford provides excellent customer service and we find you the vehicle that fits your lifestyle. We will pass along your praise to Pete and we know you will enjoy your new ride!

September 19, 2016

The fiesta I baught was perfect I picked up a fiesta from koons Ford in Baltimore and I hhave to say it was painless. We came in and were immediately greeted by Tim who helped us mak More

by Morris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Snyder, Tim Robertson
Sep 20, 2016 -

Koons Baltimore Ford responded

Thank you for sharing your experience with us. Our sales team is always more than happy to help our customers come to a decision, based on what vehicle will best suit their needs. We anticipate that you were able to take advantage of the really great maintenance packages that we have to offer. Koons Baltimore Ford hopes you are enjoying your fiesta!

September 15, 2016

WOW!!!! I search for weeks to find a Jeep Wrangler within my budget only to find that the quoted internet prices had hidden fees and dealer options that i did More

by dprice517
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ahmed Baroud
Sep 15, 2016 -

Koons Baltimore Ford responded

Thanks so much for the review!

Sep 20, 2016 -

Koons Baltimore Ford responded

Thanks for taking the time to leave us a review. We are equally as thrilled to know that you found a Jeep that fit within your budget, here at Koons Baltimore Ford! You can count on our sales team to be professional and accommodating if you decide to continue your business with us. Have a nice day.

September 12, 2016

Very professional and polite I was looking locally in the Pittsburgh area and with in a 500 mile radius for a new F250. Unfortunately many of the local sales people seemed to not More

by Bill A.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Singh, Scott Holt
Sep 15, 2016 -

Koons Baltimore Ford responded

Thanks so much for the review!

September 07, 2016

Seemless Beautiful dealership, huge selection, keith schopman was one of the best salesman i have ever dealt with. Very friendly and a sincerely good guy. More

by Joshsmith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith J. Schopman
Sep 12, 2016 -

Koons Baltimore Ford responded

Thank you for your compliments. We agree that Keith is a great member of our team who always goes the extra mile for our clients; we would be lost without him. We will be sure to let him know just how highly you think of him and his diligence. Koons Baltimore Ford hopes to do business with you again. Take care.

September 03, 2016

I trust these guys! Both Tim Robertson and Steve the manager were amazing. Super trustworthy. Talked me throw every step. Showed me car guru and other sites showing that More

by MaryU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Robertson
Sep 04, 2016 -

Koons Baltimore Ford responded

Thanks for the review!

August 27, 2016

Awesome Pete my main man waited a wk for me to return before I could purchase my car. He was very patient and friendly. We talked and even texted until I was More

by MissAvery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudolph "Pete" Dixon
Aug 30, 2016 -

Koons Baltimore Ford responded

Hello and thank you for this great review! We are thrilled to hear that you were impressed by Pete's professional service and we certainly will pass along your kind words to him. Our team at Koons Baltimore Ford hope to hear from you again. Take care and have a wonderful day.

August 24, 2016

Super helpful, Ahmed is the best! I set up the purchase of my new Fiesta from overseas and it was so easy. Ahmed was a joy to work with. I just told him what I wanted and when I would More

by nicola mcdougal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Boodhoo, Ahmed Baroud
Aug 26, 2016 -

Koons Baltimore Ford responded

Hi Nicola, thank you for taking the time to share your overseas experience with us. It means a lot to us to hear that Ahmed was able to make the entire process so convenient for you. Koons Baltimore Ford will gladly bend over backwards for customers anytime! We hope that you enjoy your new Fiesta. Take care.

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