Koons Baltimore Ford

Two cars because the sales team knows what they are doing We bought a 2017 Explorer and a 2017 F-350 and usually would cause a headache of working numbers and feeling happy with the outcome. Not at Koons of We bought a 2017 Explorer and a 2017 F-350 and usually would cause a headache of working numbers and feeling happy with the outcome. Not at Koons of Baltimore - we bought two vehicles and they had exactly what we wanted in stock - The sales people take their time and don't leave you hanging. I will recommended to all friends and family. More

Christmas Eve Special We picked Pete to sell us our truck when we went to the dealership on a Sunday to check out the inventory and Pete was there waiting to take care of a We picked Pete to sell us our truck when we went to the dealership on a Sunday to check out the inventory and Pete was there waiting to take care of another customer. How many sales guys take their Sunday to meet with a customer? That is dedication. So my husband went back on Christmas Eve and Pete worked a great deal for him! It was probably the easiest car deal we have ever made!!! Hope yo had a great Christmas Pete!!! More

Best car buying experience + Lowest price! My experience at Koons Baltimore Ford was outstanding. I could not believe the final sale price of the vehicle I purchased compared to other dealersh My experience at Koons Baltimore Ford was outstanding. I could not believe the final sale price of the vehicle I purchased compared to other dealerships. Other dealerships wanted another $1500 - 2000 more than Koons and would not budge. Koons by far has the best prices. The salesman I worked with, Mr. Jeff Watkins, was incredibly helpful and a very professional salesman. He was very informative and let me take my time throughout the whole process with no pressure. I would recommend anyone going to Koons to ask for Jeff Watkins - you won't regret it! - Dave More

Quick, friendly transaction My experience at Koons Baltimore was great! I worked with Pete to get a solid used car that was perfect for me. From the time I arrived Pete was frie My experience at Koons Baltimore was great! I worked with Pete to get a solid used car that was perfect for me. From the time I arrived Pete was friendly and was able to explain all the features of the car I was interested in. It's so refreshing to work with someone who is knowledgeable about the products they are selling. We took a test drive and Pete worked hard to make sure I got the vehicle I wanted at the price point that worked for me. Pete followed up after my purchase to ensure the vehicle got the necessary services in a timely manner. Thanks Pete! More

Great experience with Pete! I live in Indiana but was drawn to Baltimore by much-better-than-local prices. Koons made it by far the easiest to work with them over phone and email I live in Indiana but was drawn to Baltimore by much-better-than-local prices. Koons made it by far the easiest to work with them over phone and email before making the trip. I worked with Pete and from the first call to driving away he was genuinely friendly, professional, and all-around easy to work with. There were no tricks and the price I thought I was getting when walking in was the price I got. Great experience. More

Great Experience, Thank You! Koons Baltimore Ford had a great selection of cars available, and their advertised "WOW Price" was far below other prices I had found after shopping a Koons Baltimore Ford had a great selection of cars available, and their advertised "WOW Price" was far below other prices I had found after shopping around, even with freight and dealer fees added back in. I live in New England, so picking up the car would be a bit of a hassle (flights and nearby hotels were pretty cheap actually), but the price was too good to pass up. All arrangements were made over the phone and email, and when we arrived, the transaction was completed exactly as expected. No surprises. Ben (sales) and Sam (finance) were very professional and efficient. We were out and on the road in a little over an hour. If you're willing to travel a bit, I would definitely recommend Koons Baltimore Ford. More

Excellent Experience I came in for a used vehicle I saw online. Upon walking in, I was greeted and sent to discuss the vehicle with Tim Robertson. Although it was freezi I came in for a used vehicle I saw online. Upon walking in, I was greeted and sent to discuss the vehicle with Tim Robertson. Although it was freezing and windy, he took the time to take a look at the car for me. We worked together to get a great price. Harry in finance was easy to work with. The car came out cleaned and it was overall a very easy transaction. I was also very impressed with the cleanliness of the facility and the coffee from the machine was fantastic! More

By far the best price and service My search for the right truck started in Hampton Roads Virginia. I literally went to multiple dealers, being very upfront about exactly what I wanted My search for the right truck started in Hampton Roads Virginia. I literally went to multiple dealers, being very upfront about exactly what I wanted and what price I was willing to pay. Most of the other dealers either did not have the right truck in inventory; or tried to push me into something I didn't want. It was a very frustrating experience ...until we found Koons Ford Baltimore. We were visiting family and I figured I'd check local inventory. They had so much more inventory than other dealers. The prices were great too...I thought for sure it was going to be another trick to get me in the door. However, they really do live up to what they say they will be. Danaj was friendly and non pushy. The truck was perfect. I really couldn't believe how stress free and easy the process was, especially after visiting so many other dealers over previous months. I ended up buying the truck that day; and next time I won't even bother going anywhere else. It's worth the drive to get what you need, without mind games and sales gimmicks! This was a couple of months ago, and we still love the truck, and still haven't seen a better deal locally! More

Simple and not Pushy Being a first time car buyer, i had a great experience. The man who helped me (Melvin) was a very kind individual. He wasnt pushy about trying to sell Being a first time car buyer, i had a great experience. The man who helped me (Melvin) was a very kind individual. He wasnt pushy about trying to sell the car and worked well with me and what i wanted from the deal. Overall the experience was very good. I would goto koons again! More

Well Run Business this was the most enjoyable car buying experience I've ever had.the staff were all friendly and professional. our salesman Ben Startt was an honest an this was the most enjoyable car buying experience I've ever had.the staff were all friendly and professional. our salesman Ben Startt was an honest and upright person. The showroom and bathrooms were spotless . Just a well run business all together. More